--- On Mon, 1/31/11, Kevin Falcone <falc...@bestpractical.com> wrote:
> From: Kevin Falcone <falc...@bestpractical.com> > Subject: Re: [rt-users] scripts for daily notifications for unassigned and > unresolved tickets > To: rt-users@lists.bestpractical.com > Date: Monday, January 31, 2011, 9:45 AM > On Mon, Jan 31, 2011 at 08:39:47AM > -0800, Joseph Spenner wrote: > > --- On Fri, 1/28/11, Kenneth Crocker > <kfcroc...@lbl.gov> > wrote: > > > > From: Kenneth Crocker <kfcroc...@lbl.gov> > > Subject: Re: [rt-users] scripts > for daily notifications for unassigned and unresolved > > tickets > > To: rt-users@lists.bestpractical.com > > Date: Friday, January 28, 2011, > 11:00 AM > > > > Joseph, > > > > If you're on 3.8.x, this can be > done using Dashboards. > > > > Kenn > > LBNL > > Kenneth: This appears to work pretty good. Do you know if there's a way to set this up in a global way, such that a daily reminder could be sent to all users about their own unresolved tickets?
