1- I have my RT talking to another RT bidirectional using REST 2- It also talks to a windows based ticketing system via web services (soap on my RT end and .net service at the destination) -- The soap interface is something I've done here and very customised to our needs 3- It also talks to another couple of ticketing systems via email.
So you take your pick of whatever method of comms you like, as I understand it Mantis have built in soap support , so you can build your own soap client from RT etc. Roy > -----Original Message----- > From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users- > boun...@lists.bestpractical.com] On Behalf Of bastien_ > Sent: 10 March 2011 10:40 > To: rt-users@lists.bestpractical.com > Subject: [rt-users] Communication between RT and other ticketing systems > > > Hello, > > I'm interested in implementing RT and before starting I would like to know > if someone would care to share some ideas or experiences in linking RT > with > some other ticketing systems. > In this case I would need to be able to send some tickets from RT to a > Mantis system. > > I was not able to find my answer online, any idea or link to documentation > is welcome. > Thanks > -- > View this message in context: http://old.nabble.com/Communication-between- > RT-and-other-ticketing-systems-tp31113332p31113332.html > Sent from the Request Tracker - User mailing list archive at Nabble.com.
