[rt-users] How do I submit a ticket in behalf of a user?

[Rocel M. Lacida]

Hello All,
Good Day!

It's my first to post a mail to the mailing list so  bear with me. First 
I am previous user of other ticketing system (Accord Trellis) and I have 
many problems about it and upon searching on the net about  what is best 
ticketing system out there I found RT and it really meet my 
requirements. Been using RT for only a couple of weeks and honestly it 
was awesome. Though I stumble some difficulties at first it was solve 
upon searching on the web where lots of solutions are provided. Now the 
only hindrance right now is this,Sorry  to ask this question though I 
think there is an easy to answer for this I just don't know where to 
find it. In my prevoius ticketing system there is a functionality that 
someone can post a ticket in behalf of that user.Where I can find it on 
RT? Is there any equivalent functionality that I could duplicate? Hope 
you could help me about this. Sorry for the long introduction.


Regards,
Rocel