Jay Ashworth <j...@baylink.com> wrote:
>----- Original Message ----- >> From: "Chris Devers" <cdev...@pobox.com> > >> (Better still, if RT4 can credibly be used as a CRM — customer >> database, inventory of customer systems & configurations, that kind >of >> thing — then that would be even better.) > >I saw no evidence that RT4 had added anything that resembled a customer > >file, and -- given the *violent* antipathy on BestPractical's part to >that >idea, dating back to 3.2 -- I really didn't expect it. > I'm not quite sure what you're referring to. I'd love for RT to have the functionality. Best, Jesse >Cheers, >-- jra -- Sent from my Android phone with Kaiten Mail. Please excuse my brevity.
