Thanks, Ruslan: check all that, I couldn't find any errors with rt or the database, so I looked looked at my apache2 config again. Replaced it with the stock example in the docs, which I perhaps should have done before getting hung up on the idea it was a DB communication issue. It's working now (and also seems a great deal faster than 3.8!).
> -----Original Message----- > From: ruslan.zaki...@gmail.com > [mailto:ruslan.zaki...@gmail.com] On Behalf Of Ruslan Zakirov > Sent: Wednesday, May 11, 2011 6:40 PM > To: Rob Munsch > Cc: rt-users@lists.bestpractical.com > Subject: Re: [rt-users] Can't connect to old DB > > Hi, > > Logs should contain more precise error messages. Also, it may > be difference in Database* options. However, you say that > schema upgrade went well, so it sure connects to some DB. > > Use mysql client, check list of DBs, check tables, for > example rt4 comes with articles table that was not in RT3.8, > check rights in mysql. > > On Wed, May 11, 2011 at 6:29 PM, Rob Munsch > <mun...@phillycarshare.org> wrote: > > Sorry, List: I’ve read the various docs and worked on this > a few days, > > but… > > > > > > > > I’ve installed rt4 next to my rt3, and specified use of the rt3 > > database, with the same username and password. However, going to > > rt.domain.com now shows me the “Hey congrats, you’ve a new > RT install! > > Let’s set up the database!” > > > > > > > > On the commandline, the rt_user can connect to mysql with > the password > > I’ve specified. I’ve checked the config files and the correct > > username and mysql password are there. I’ve followed, I > thought, the > > updated apache instructions (and I do seem to be hitting > /opt/rt4/ and > > not /opt/rt3/). I’m stumped. Is this a symptom of a > common mistake, > > or I have done something strange? > > > > > > > > Thanks… > > > > > > > > ------------------------ > > > > Rob Munsch > > > > IT Administrator > > > > PhillyCarShare > > > > 215-495-1040 x131 > > > > www.phillycarshare.org > > > > > > > > Our Vision: A Philadelphia in which non-profit car sharing > exceeds the > > convenience, flexibility, and affordability of car ownership. > > > > > > > > -- > Best regards, Ruslan. >