On Mon, Jul 18, 2011 at 06:59:15PM -0700, Tim Gustafson wrote: > I've been perusing through a Google search about having RT send > reminder e-mails and I've found some things that are rather dated and > none of them seem to exactly achieve what I want, so I thought I'd > check with the list to see if there is anything I'm not finding.
> > What I'd like to do is send one reminder e-mail per day to each user > about tickets that are unowned but that exist in queues that they have > access to. So, each user should get one e-mail each day that lists all > the unowned tickets that are in queues that they have access to take. Sounds like something that would be perfect as a Dashboard with a daily subscription -kevin
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