So, it is possible to have a duplicate copy of queue '__Approval' but
with another name?
On 20/12/11 15:52, Daniel Garcia Mejia wrote:
I have a question with creating more approbal queues, other than the
default that comes ('___Approval')
I create a new queue with type 'approval'.
My problem is that when creating a ticket that creates a ticket
approval in queue '__Aprobbal' when it is approved, the ticket
automatically switches to 'open'.
In contrast, in another queue 'approbal' that I created, the ticket
does not go 'open' IS ALWAYSas 'new'.
Why is this?
Thankyou!!
--
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/ / Daniel García Mejía
C E / S / C A Portals i Repositoris
/_/ Centre de Serveis Científics i Acadèmics de Catalunya
Gran Capità, 2-4 (Edifici Nexus) - 08034 Barcelona
T. (NULL) - F. 93 205 6979 - dgar...@cesca.cat
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