On 12/20/2011 10:46 AM, Daniel Garcia Mejia wrote: > So, it is possible to have a duplicate copy of queue '__Approval' but > with another name?
No, not without some decent hacking on core RT and an understanding of how approvals work. To fully emulate the ___Approvals queue, you'd also need to disable it with the value of 2 in the database. It's probably possible nowadays to patch RT to check against the queue lifecycle rather than the hardcoded queue name, if you wanted to submit a patch/pull request. Thomas -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012