Chris, If this is about getting a lot of older tickets caught up with the values they didn't get, have you considered using "Bulk Update"?
Of course, you would have to be able to single these tickets out by some other existing data. Kenn On Wed, Jan 18, 2012 at 8:04 AM, Chris Rios <cr...@hotwirecommunication.com>wrote: > All,**** > > ** ** > > I finally got my ExtractCF working last night on incoming tickets to a > queue, what I would like to do is find a way to manually run that script > against the existing tickets in the queue (There’s about 2500). Is this > possible at all? Please advise. Thank you!**** > > ** ** > > Chris**** > > ** ** > > -------- > RT Training Sessions (http://bestpractical.com/services/training.html) > * Boston — March 5 & 6, 2012 >
-------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012
