Hi, is this even possible Thanks and regards
________________________________ From: Asanka Gunasekera <asanka_gunasek...@yahoo.co.uk> To: "rt-users@lists.bestpractical.com" <rt-users@lists.bestpractical.com> Sent: Friday, 24 August 2012, 15:54 Subject: [rt-users] show update stat of a ticket Hi, is there a way to display a column under "10 highest priority tickets I own" which will show the ticket response status like "waiting for customer or in progress or reviewing" something like that. Thanks and best regards
