On Mon, Aug 27, 2012 at 08:41:23AM +0100, Asanka Gunasekera wrote: > Hi, is this even possible
I replied to your mail on the mailing list on Friday. -kevin > > ---------------------------------------------------------------------------------------------- > > From: Asanka Gunasekera <asanka_gunasek...@yahoo.co.uk> > To: "rt-users@lists.bestpractical.com" <rt-users@lists.bestpractical.com> > Sent: Friday, 24 August 2012, 15:54 > Subject: [rt-users] show update stat of a ticket > Hi, is there a way to display a column under "[1]10 highest priority > tickets I own" which will > show the ticket response status like "waiting for customer or in progress > or reviewing" > something like that. > Thanks and best regards > > References > > Visible links > 1. > https://192.168.11.39/Search/Results.html?Format=%27%3Ca%20href%3D%22%2FTicket%2FDisplay.html%3Fid%3D__id__%22%3E__id__%3C%2Fa%3E%2FTITLE%3A%23%27%2C%0A%27%3Ca%20href%3D%22%2FTicket%2FDisplay.html%3Fid%3D__id__%22%3E__Subject__%3C%2Fa%3E%2FTITLE%3ASubject%27%2C%0A%27__Priority__%27%2C%0A%27__ExtendedStatus__%27&Order=DESC%7CASC%7CASC%7CASC&OrderBy=Priority&Query=%20Owner%20%3D%20%27__CurrentUser__%27%20AND%20%28%20Status%20%3D%20%27new%27%20OR%20Status%20%3D%20%27open%27%29&RowsPerPage=50
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