On Mon, Nov 26, 2012 at 7:13 PM, Telmo Cardoso <telmo.card...@gmail.com> wrote: > I'v seen that also, but remember I'm a newb. So I think installing an > extension and learning to work with it could be more trouble than installing > a small library and using an existent scrips. > > Can you send the commands one need to run in order to install the library? > And what service I need to restart, if any.
download tar.gz tar -xzvf RT-Extension-... cd RT-Extension-SLA-... follow: http://search.cpan.org/~tsibley/RT-Extension-SLA-0.07/lib/RT/Extension/SLA.pm#INSTALL restart web server. > Thanks > > Telmo Cardoso -- Best regards, Ruslan. -------- We're hiring! http://bestpractical.com/jobs