No problem setting the global look of RT at a Glance for all users. My question. How can one globally change the Display Columns in the portal Newest Unowned Tickets?
By default the columns are id, subject, queue, satus, created relative, take I would like to add the column for 'Created by' which I can do easily enough, but have that a global change that all users inherit on login. [ARC]<http://www.arcproductions.com/> Ray Corbett Technology Projects Manager p: 416.682.5200 x5232 | f: 416.682.5209 Arc Productions Ltd. | 230 Richmond Street East | Toronto, ON M5A 1P4 www.arcproductions.com<http://www.arcproductions.com>
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