Hi. If anybody merges tickets with CustomFields type "one value", then CF value of old (merged) ticket lost. Is it possible to take some action with this value from scrip or scrip runs only when old CF value is already unavailable?
As I understand old ticket id is $self->TransactionObj->Ticket, but I cannot get its CF value. Please help. -- Pavel -- RT Training in Seattle, June 19-20: http://bestpractical.com/training
