Thanks for that Kevin, I meant the README Docs in the installer archive mostly.
My concern with the migration is that I used custom statuses for queues and I have to now use the LifeCycle set up. I wasn't sure how the DB restore would go because I imagine I'm going to have different fields in my database than what 4.0.18 expects. Anyway - installing 4.0.14 on my new server now and will get back I'm sure if I run into any troubles...
regards *Paul O'Rorke* Tracker Software Products p...@tracker-software.com <mailto:paul.oro...@tracker-software.com> On 7/25/2013 9:32 AM, Kevin Falcone wrote:
On Wed, Jul 24, 2013 at 08:36:43PM -0700, Paul O'Rorke wrote:From what I've read it seems that the best approach might be to: 1. make a clone of the existing RT, 2. upgrade it to 4.0.13 3. do a mysqldump on the upgraded clone 4. restore the dump on the new server.Since you have a new server, upgrading should be easy, if something fails, you just start again on the new server. You're not in any way touching production until the final cutover. I always: Install RT 4.0.14 on the new server mysqldump the old server import on the new server run make upgrade-database test turn off the old server do a final dump, import, upgrade go forth and rejoice.It's the details of step 4 I'm concerned about. If I set up the database on the new server and restore it from the dump do I then use make upgrade on the new server? I don't understand what the right process would be to make sure the new server has mailgate, users etc and can accept the dump.You have to copy things like cron jobs and your mailgate config. I don't understand what you mean by 'users etc and can accept the dump'? If you want to create a very empty DB on the rt4 host, run /opt/rt4/sbin/rt-setup-databas --action create,acl then restore your dump You don't say what docs you've reviewed, but I frequently recommend to the list our upgrading and README rather than any third party guides as well as this quite old but still surprisingly relevant blog post I wrote. http://blog.bestpractical.com/2011/07/upgrading-to-rt-4.html -kevin
