On Tue, Jul 30, 2013 at 03:17:11PM -0700, Paul O'Rorke wrote:
> I am assuming that I can't just UPDATE the passwords in MySQL because of
> the hashing? I tried
> without success:
>
> mysql> UPDATE rtdb.Users SET Password=PASSWORD('xxxx') WHERE
> Name='jamie';
> Query OK, 1 row affected, 1 warning (0.01 sec)
> Rows matched: 1 Changed: 1 Warnings: 1The jamie user will definitely not be able to log in after this. That puts a MySQL password hash into RT, which is *not* expecting that. > I guess I have missed something in these upgrade README files. I do > appreciate your help. > Now that I've the Apache thing sorted I'm feeling like on the home stretch > - if only I can > sort these passwords out. Is there another related script I missed > perhaps? You can safely use the techniques here. RT should update the md5 one for you and if you change rt3 for rt4 in the perl code, it will generate a proper password the first time out. http://requesttracker.wikia.com/wiki/RecoverRootPassword However, this does bring up a question. Show us show create table Users; -kevin
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