Hello I've rt 3.8.8. My problem is that i can't create ticket with my own template.
On one queue i set template (create_ticet_from_template). Template of course have a body. And script: - condiion: on create - action: create tickets - templete: create_ticket_from_template - stage: transactioncreate But when click "new ticket" in that queue nothing in "describe the issue below" is appear. What i'm doing wrong ? Lukas
-- RT Training in New York, October 8th and 9th: http://bestpractical.com/training
