>From the server itself what if execute the following while in an SSH session (obviously replacing the host.example.com with the correct fqdn of RT):
curl http://host.example.com What do you get back? If you get a 500 error back from that your problem is not RT related (yet). On 16 January 2014 12:30, Mathew Snyder <mathew.sny...@gmail.com> wrote: > Apologies. I have not been seeing the responses. Checking my spam folder > did not turn up the emails either. > > My aliases file contains two entries. One for rt: and the other for > rt-comment: > > rt: "|/opt/rt4/bin/rt-mailgate --queue general --action > correspond --url http://host.example.com" > rt-comment: "|/opt/rt4/bin/rt-mailgate --queue general --action comment > --url http://host.example.com" > > The web logs don't mention anything about this. > > -Mathew > > "When you do things right, people won't be sure you've done anything at > all." - God; Futurama > > "We'll get along much better once you accept that you're wrong and > neither am I." - Me > > > On Thu, Jan 16, 2014 at 5:36 AM, Kevin Falcone > <falc...@bestpractical.com>wrote: > >> On Wed, Jan 15, 2014 at 12:25:17PM -1000, Mathew Snyder wrote: >> > Jan 15 17:09:14 zen-rt postfix/qmgr[6294]: 314F2808AD: from=<[26] >> u...@example.com>, size=447, >> > nrcpt=1 (queue active) >> > Jan 15 17:09:15 zen-rt postfix/local[6409]: 314F2808AD: to=<[27] >> r...@host.example.com>, >> > relay=local, delay=54, delays=53/0.01/0/0.11, dsn=4.3.0, >> status=deferred (temporary failure. >> > Command output: HTTP request failed: 500 No Host option provided. >> Your webserver logs may have >> > more information or there may be a network problem. ) >> > Jan 15 17:09:16 zen-rt postfix/smtpd[6375]: disconnect from >> > [28]host.example.com[192.168.231.42] >> > I have searched around online and have not seen anything that even >> references this problem. If >> > anyone can provide any insight I will be very appreciative. >> >> You appear to have asked variants on this question a few times. >> In each case, a mailing list user asked you for information needed to >> help you. >> >> How are you invoking rt-mailgate, from an aliases file? >> Show the alias file, with all the options you are passing to >> rt-mailgate. >> >> Have you read your apache error log? Since you're getting a 500 >> error, and that's an HTPT status code, I'd look there. >> >> -kevin >> > > -- Landon Stewart :: lstew...@iweb.com Lead Specialist, Abuse and Security Management Spécialiste principal, gestion des abus et sécurité http://iweb.com :: +1 (888) 909-4932