I guess that’s why pasting what you actually have instead of what is in the documentation is important in a problem description.
On 16 January 2014 12:40, Mathew Snyder <mathew.sny...@gmail.com> wrote: > Great... > > After sending multiple emails due to not seeing responses and then finally > getting one, I've discovered that the aliases file was malformed. I didn't > actually have "--url http://host.example.com". Instead I had "--url http: > host.example.com" > > /facepalm > > -Mathew > > "When you do things right, people won't be sure you've done anything at > all." - God; Futurama > > "We'll get along much better once you accept that you're wrong and > neither am I." - Me > > > On Thu, Jan 16, 2014 at 10:37 AM, Landon Stewart <lstew...@iweb.com>wrote: > >> From the server itself what if execute the following while in an SSH >> session (obviously replacing the host.example.com with the correct fqdn >> of RT): >> >> curl http://host.example.com >> >> What do you get back? If you get a 500 error back from that your problem >> is not RT related (yet). >> >> >> On 16 January 2014 12:30, Mathew Snyder <mathew.sny...@gmail.com> wrote: >> >>> Apologies. I have not been seeing the responses. Checking my spam folder >>> did not turn up the emails either. >>> >>> My aliases file contains two entries. One for rt: and the other for >>> rt-comment: >>> >>> rt: "|/opt/rt4/bin/rt-mailgate --queue general --action >>> correspond --url http://host.example.com" >>> rt-comment: "|/opt/rt4/bin/rt-mailgate --queue general --action >>> comment --url http://host.example.com" >>> >>> The web logs don't mention anything about this. >>> >>> -Mathew >>> >>> "When you do things right, people won't be sure you've done anything at >>> all." - God; Futurama >>> >>> "We'll get along much better once you accept that you're wrong and >>> neither am I." - Me >>> >>> >>> On Thu, Jan 16, 2014 at 5:36 AM, Kevin Falcone < >>> falc...@bestpractical.com> wrote: >>> >>>> On Wed, Jan 15, 2014 at 12:25:17PM -1000, Mathew Snyder wrote: >>>> > Jan 15 17:09:14 zen-rt postfix/qmgr[6294]: 314F2808AD: from=<[26] >>>> u...@example.com>, size=447, >>>> > nrcpt=1 (queue active) >>>> > Jan 15 17:09:15 zen-rt postfix/local[6409]: 314F2808AD: to=<[27] >>>> r...@host.example.com>, >>>> > relay=local, delay=54, delays=53/0.01/0/0.11, dsn=4.3.0, >>>> status=deferred (temporary failure. >>>> > Command output: HTTP request failed: 500 No Host option provided. >>>> Your webserver logs may have >>>> > more information or there may be a network problem. ) >>>> > Jan 15 17:09:16 zen-rt postfix/smtpd[6375]: disconnect from >>>> > [28]host.example.com[192.168.231.42] >>>> > I have searched around online and have not seen anything that even >>>> references this problem. If >>>> > anyone can provide any insight I will be very appreciative. >>>> >>>> You appear to have asked variants on this question a few times. >>>> In each case, a mailing list user asked you for information needed to >>>> help you. >>>> >>>> How are you invoking rt-mailgate, from an aliases file? >>>> Show the alias file, with all the options you are passing to >>>> rt-mailgate. >>>> >>>> Have you read your apache error log? Since you're getting a 500 >>>> error, and that's an HTPT status code, I'd look there. >>>> >>>> -kevin >>>> >>> >>> >> >> >> -- >> Landon Stewart :: lstew...@iweb.com >> Lead Specialist, Abuse and Security Management >> Spécialiste principal, gestion des abus et sécurité >> http://iweb.com :: +1 (888) 909-4932 >> >> >> > -- Landon Stewart :: lstew...@iweb.com Lead Specialist, Abuse and Security Management Spécialiste principal, gestion des abus et sécurité http://iweb.com :: +1 (888) 909-4932