Hi Kevin, > Does > Requestor = '__CurrentUser__' > not work?
Oh - yes, this works!! I didn't know about this "Requestor" keyword. Great! Thank! > > I tried to just copy _parser() method - but perl cannot find > > variables from the base class Tickets.pm like FIELD_METADATA or %dispatch .. > > I suspect you failed to add package RT::Tickets; to the top of your > Tickets_Local.pm (those variables are marked our so should be fine to > use). I added "package RT::Tickets" - but doesn't matter. I will use your suggested solution! Thanks Danny
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