HI Again, Yes, I'm using debian. No, I haven't put it in my RT_SiteConfig.d directory because I don't want to lose track of the settings. When the config is good, I will move them into the appropriate file and re-execute my update update-rt-siteconfig-4. I'm trying to keep the debris out of my configs. It only reads RT_SiteConfig.pm, so I don't see any harm in this strategy.
I have set the logging on, thank you for that... lets hope it dumps some useful info! Thanks again. ________________________________________ From: Matt Zagrabelny <mzagr...@d.umn.edu> Sent: Tuesday, August 25, 2015 11:13 AM To: Ditri, Chris Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] No outbound email after upgrade On Tue, Aug 25, 2015 at 10:00 AM, Ditri, Chris <cdi...@experi-metal.com> wrote: > Hi Matt, and thanks for your response. > > I have tried this. It still produces nothing. Here is what I added to my > RT_SiteConfig.pm: > > Set($MailCommand, "mbox"); > Set($SendmailPath, "/usr/lib/sendmail"); > Set($SendmailArguments, "-t"); > Set($OwnerEmail, "m...@workplace.com"); > > > I have also tried: > Set($MailCommand, "sendmailpipe"); > Set($MailCommand, "smtp"); > Set($MailCommand, "sendmail"); > Set($MailCommand, "test"); > > I do a '/etc/init.d/request-tracker4 restart' after each, and even try > rebooting. No good. > > I'm sure I'm missing something silly here... but I just don't know what it > is... > > Any other suggestions? It looks like you are using Debian. Are you using the SiteConfig.d directory and running update-rt-siteconfig before restarting apache? Other things you could try: Set($LogStackTraces, 'debug'); Set($LogToSTDERR, 'debug'); then check the apache error log (/var/log/apache2/error.log) for output. -m