This is the problem

# Error: Can't load 
'/root/.cpan/build/GD-2.56-1_9WTm/t/../blib/arch/auto/GD/GD.so' for module GD: 
libjpeg.so.9: cannot open shared object file: No such file or directory at 
/usr/local/lib/perl5/5.22.0/x86_64-linux/DynaLoader.pm line 193.

Particularly libjpeg.so.9: cannot open shared object file

When I do sudo yum whatprovides "*/libjpeg.so" on centos6 I get a few options. 
If it was me, I would install libjpeg-turbo-devel-1.2.1-3.el6_5.x86_64 via yum, but this 
is also with the information I have at hand. Please proceed carefully.

libjpeg-turbo-devel-1.2.1-3.el6_5.i686 : Headers for the libjpeg-turbo library
Repo        : base
Matched from:
Filename    : /usr/lib/libjpeg.so



1:java-1.6.0-openjdk-1.6.0.35-1.13.7.1.el6_6.x86_64 : OpenJDK Runtime 
Environment
Repo        : base
Matched from:
Filename    : 
/usr/lib/jvm/java-1.6.0-openjdk-1.6.0.35.x86_64/jre/lib/amd64/libjpeg.so



libjpeg-turbo-devel-1.2.1-3.el6_5.x86_64 : Headers for the libjpeg-turbo library
Repo        : base
Matched from:
Filename    : /usr/lib64/libjpeg.so



1:java-1.6.0-openjdk-1.6.0.36-1.13.8.1.el6_7.x86_64 : OpenJDK Runtime 
Environment
Repo        : updates
Matched from:
Filename    : 
/usr/lib/jvm/java-1.6.0-openjdk-1.6.0.36.x86_64/jre/lib/amd64/libjpeg.so



1:java-1.6.0-openjdk-1.6.0.35-1.13.7.1.el6_6.x86_64 : OpenJDK Runtime 
Environment
Repo        : installed
Matched from:
Filename    : 
/usr/lib/jvm/java-1.6.0-openjdk-1.6.0.35.x86_64/jre/lib/amd64/libjpeg.so


On 21/09/2015 16:44, Asanka Gunasekera wrote:
Hi Kobus below is the output

[root@rt rt-4.2.12]# perl -MCPAN -e'install "GD"'
Reading '/root/.cpan/Metadata'
Database was generated on Mon, 21 Sep 2015 03:53:40 GMT
Running install for module 'GD'
Checksum for /root/.cpan/sources/authors/id/L/LD/LDS/GD-2.56.tar.gz ok
Configuring L/LD/LDS/GD-2.56.tar.gz with Build.PL
Configuring for libgd version 2.0.34.
Checking for stray libgd header files...none found.

Included Features: GD_XPM GD_JPEG GD_FONTCONFIG GD_FREETYPE GD_PNG GD_GIF 
GD_GIFANIM GD_OPENPOLYGON GD_UNCLOSEDPOLY GD_ANIMGIF GD_FTCIRCLE VERSION_33
GD library used from: /usr
Created MYMETA.yml and MYMETA.json
Creating new 'Build' script for 'GD' version '2.56'
LDS/GD-2.56.tar.gz
/usr/local/bin/perl Build.PL -- OK
Running Build for L/LD/LDS/GD-2.56.tar.gz
Building GD
Extracting Image.pm (with variable substitutions)
cc -I/usr/include -I/usr/local/lib/perl5/5.22.0/x86_64-linux/CORE -DVERSION="2.56" 
-DXS_VERSION="2.56" -fPIC -DHAVE_JPEG -DHAVE_FT -DHAVE_XPM -DHAVE_GIF -DHAVE_PNG 
-DHAVE_ANIMGIF -DVERSION_33 -DHAVE_UNCLOSEDPOLY -DHAVE_FONTCONFIG -DHAVE_FTCIRCLE -c -fPIC -fwrapv 
-fno-strict-aliasing -pipe -fstack-protector -I/usr/local/include -D_LARGEFILE_SOURCE 
-D_FILE_OFFSET_BITS=64 -D_FORTIFY_SOURCE=2 -fPIC -fPIC -fPIC -O2 -o lib/GD.o lib/GD.c
ExtUtils::Mkbootstrap::Mkbootstrap('blib/arch/auto/GD/GD.bs')
cc -shared -O2 -L/usr/local/lib -fstack-protector -o blib/arch/auto/GD/GD.so 
lib/GD.o -L/usr/lib64 -L/usr/lib64 -L/usr/lib64 -L/usr/lib64 -lXpm -lX11 -ljpeg 
-lfontconfig -lfreetype -lpng12 -lz -lm -lgd
LDS/GD-2.56.tar.gz
./Build -- OK
Running Build test
t/GD.t ........ 1/11
# Failed test 'use GD;'
# at t/GD.t line 14.
# Tried to use 'GD'.
# Error: Can't load 
'/root/.cpan/build/GD-2.56-1_9WTm/t/../blib/arch/auto/GD/GD.so' for module GD: 
libjpeg.so.9: cannot open shared object file: No such file or directory at 
/usr/local/lib/perl5/5.22.0/x86_64-linux/DynaLoader.pm line 193.
# at t/GD.t line 14.
# Compilation failed in require at t/GD.t line 14.
# BEGIN failed--compilation aborted at t/GD.t line 14.

# Failed test 'use GD::Simple;'
# at t/GD.t line 15.
# Tried to use 'GD::Simple'.
# Error: Attempt to reload GD.pm aborted.
# Compilation failed in require at 
/root/.cpan/build/GD-2.56-1_9WTm/t/../blib/lib/GD/Simple.pm line 160.
# BEGIN failed--compilation aborted at 
/root/.cpan/build/GD-2.56-1_9WTm/t/../blib/lib/GD/Simple.pm line 160.
# Compilation failed in require at t/GD.t line 15.
# BEGIN failed--compilation aborted at t/GD.t line 15.
# Testing using gd2 support.

# Failed test 'unable to generate comparison image for test 1: Can't locate object method 
"_new" via package "GD::Image" at 
/root/.cpan/build/GD-2.56-1_9WTm/t/../blib/lib/GD/Image.pm line 83.
# '
# at t/GD.t line 246.

# Failed test 'unable to generate comparison image for test 2: Can't locate object method 
"_new" via package "GD::Image" at 
/root/.cpan/build/GD-2.56-1_9WTm/t/../blib/lib/GD/Image.pm line 83.
# '
# at t/GD.t line 246.

# Failed test 'unable to generate comparison image for test 3: Can't locate object method 
"_new" via package "GD::Image" at 
/root/.cpan/build/GD-2.56-1_9WTm/t/../blib/lib/GD/Image.pm line 83.
# '
# at t/GD.t line 246.

# Failed test 'unable to generate comparison image for test 4: Can't locate object method 
"_new" via package "GD::Image" at 
/root/.cpan/build/GD-2.56-1_9WTm/t/../blib/lib/GD/Image.pm line 83.
# '
# at t/GD.t line 246.

# Failed test 'unable to generate comparison image for test 5: Can't locate object method 
"_new" via package "GD::Image" at 
/root/.cpan/build/GD-2.56-1_9WTm/t/../blib/lib/GD/Image.pm line 83.
# '
# at t/GD.t line 246.

# Failed test 'unable to generate comparison image for test 6: Can't locate object method 
"_new" via package "GD::Image" at 
/root/.cpan/build/GD-2.56-1_9WTm/t/../blib/lib/GD/Image.pm line 83.
# '
# at t/GD.t line 246.

# Failed test 'unable to generate comparison image for test 7: Can't locate object method 
"_new" via package "GD::Image" at 
/root/.cpan/build/GD-2.56-1_9WTm/t/../blib/lib/GD/Image.pm line 83.
# '
# at t/GD.t line 246.
Can't locate object method "_new" via package "GD::Image" at 
/root/.cpan/build/GD-2.56-1_9WTm/t/../blib/lib/GD/Image.pm line 83.
# Looks like you planned 11 tests but ran 9.
# Looks like you failed 9 tests of 9 run.
# Looks like your test exited with 255 just after 9.
t/GD.t ........ Dubious, test returned 255 (wstat 65280, 0xff00)
Failed 11/11 subtests
t/Polyline.t .. Can't load 
'/root/.cpan/build/GD-2.56-1_9WTm/blib/arch/auto/GD/GD.so' for module GD: 
libjpeg.so.9: cannot open shared object file: No such file or directory at 
/usr/local/lib/perl5/5.22.0/x86_64-linux/DynaLoader.pm line 193.
at /root/.cpan/build/GD-2.56-1_9WTm/blib/lib/GD/Polyline.pm line 45.
Compilation failed in require at 
/root/.cpan/build/GD-2.56-1_9WTm/blib/lib/GD/Polyline.pm line 45.
BEGIN failed--compilation aborted at 
/root/.cpan/build/GD-2.56-1_9WTm/blib/lib/GD/Polyline.pm line 45.
Compilation failed in require at t/Polyline.t line 10.
BEGIN failed--compilation aborted at t/Polyline.t line 10.
t/Polyline.t .. Dubious, test returned 2 (wstat 512, 0x200)
Failed 1/1 subtests

Test Summary Report
-------------------
t/GD.t (Wstat: 65280 Tests: 9 Failed: 9)
Failed tests: 1-9
Non-zero exit status: 255
Parse errors: Bad plan. You planned 11 tests but ran 9.
t/Polyline.t (Wstat: 512 Tests: 0 Failed: 0)
Non-zero exit status: 2
Parse errors: Bad plan. You planned 1 tests but ran 0.
Files=2, Tests=9, 0 wallclock secs ( 0.05 usr 0.04 sys + 0.14 cusr 0.04 csys = 
0.27 CPU)
Result: FAIL
Failed 2/2 test programs. 9/9 subtests failed.
LDS/GD-2.56.tar.gz
./Build test -- NOT OK
//hint// to see the cpan-testers results for installing this module, try:
reports LDS/GD-2.56.tar.gz
[root@rt rt-4.2.12]#

Thanks and Regards

--------------------------------------------
On Mon, 21/9/15, Kobus Bensch <kobus.ben...@trustpayglobal.com> wrote:

  Subject: Re: [rt-users] Installing GD components
  To: rt-users@lists.bestpractical.com
  Date: Monday, 21 September, 2015, 17:09
What happens when you try to install the module manually
  using CPAN?
Whats the output from that? On 21/09/2015 12:03,
  Asanka Gunasekera
        wrote:
Hi Kobus, thanks for the reply I have installed
  some packages regarding to gd-devel, zlib.x86_64, zlib,
  freetype.x86_64, libgd and gdlib-config and below is the
  full output
[root@rt rt-4.2.12]# make testdeps
  /usr/local/bin/perl ./sbin/rt-test-dependencies --verbose
  --with-Oracle --with-fastcgi
  perl:
          >=5.10.1(5.22.0) ...found
  users:
          rt group (apache) ...found
          bin owner (root) ...found
          libs owner (root) ...found
          libs group (bin) ...found
          web owner (apache) ...found
          web group (apache) ...found
  CLI dependencies:
          HTTP::Request::Common ...found
          Text::ParseWords ...found
          LWP ...found
          Term::ReadLine ...found
          Getopt::Long >= 2.24 ...found
          Term::ReadKey ...found
  CORE dependencies:
          CGI >= 4 ...found
          HTML::Quoted ...found
          Log::Dispatch >= 2.30 ...found
          DateTime::Format::Natural >= 0.67 ...found
          Digest::base ...found
          File::Spec >= 0.8 ...found
          Email::Address::List >= 0.02 ...found
          Plack::Handler::Starlet ...found
          DBI >= 1.37 ...found
          Text::WikiFormat >= 0.76 ...found
          MIME::Entity >= 5.504 ...found
          Devel::GlobalDestruction ...found
          Digest::SHA ...found
          Regexp::Common ...found
          Text::Wrapper ...found
          Date::Extract >= 0.02 ...found
          Class::Accessor::Fast ...found
          LWP::Simple ...found
          HTML::RewriteAttributes >= 0.05 ...found
          Locale::Maketext >= 1.06 ...found
          Errno ...found
          Symbol::Global::Name >= 0.05 ...found
          Storable >= 2.08 ...found
          File::Glob ...found
          File::Temp >= 0.19 ...found
          Text::Password::Pronounceable ...found
          DBIx::SearchBuilder >= 1.65 ...found
          Net::CIDR ...found
          HTML::Mason >= 1.43 ...found
          Scalar::Util ...found
          Mail::Mailer >= 1.57 ...found
          DateTime::Locale >= 0.40 ...found
          Devel::StackTrace >= 1.19 ...found
          Crypt::Eksblowfish ...found
          CSS::Squish >= 0.06 ...found
          IPC::Run3 ...found
          Digest::MD5 >= 2.27 ...found
          Data::GUID ...found
          Sys::Syslog >= 0.16 ...found
          CGI::Emulate::PSGI ...found
          Regexp::IPv6 ...found
          CGI::PSGI >= 0.12 ...found
          UNIVERSAL::require ...found
          Module::Versions::Report >= 1.05 ...found
          HTTP::Message >= 6.0 ...found
          Apache::Session >= 1.53 ...found
          HTML::Scrubber >= 0.08 ...found
          Mail::Header >= 2.12 ...found
          Text::Template >= 1.44 ...found
          CGI::Cookie >= 1.20 ...found
          Locale::Maketext::Fuzzy >= 0.11 ...found
          Plack >= 1.0002 ...found
          Time::HiRes ...found
          HTML::FormatText::WithLinks >= 0.14 ...found
          HTML::FormatText::WithLinks::AndTables ...found
          HTML::Mason::PSGIHandler >= 0.52 ...found
          Email::Address >= 1.897 ...found
          Tree::Simple >= 1.04 ...found
          List::MoreUtils ...found
          HTML::Entities ...found
          File::ShareDir ...found
          Locale::Maketext::Lexicon >= 0.32 ...found
          DateTime >= 0.44 ...found
          Role::Basic >= 0.12 ...found
          Time::ParseDate ...found
          Regexp::Common::net::CIDR ...found
          Encode >= 2.64 ...found
          Date::Manip ...found
          Module::Refresh >= 0.03 ...found
          JSON ...found
          Text::Quoted >= 2.07 ...found
          XML::RSS >= 1.05 ...found
  DASHBOARDS dependencies:
          URI::QueryParam ...found
          MIME::Types ...found
          URI >= 1.59 ...found
  FASTCGI dependencies:
          FCGI::ProcManager ...found
          FCGI >= 0.74 ...found
  GD dependencies:
          GD::Text ...MISSING
          GD::Graph >= 1.47 ...MISSING
          GD ...MISSING
  GPG dependencies:
          File::Which ...found
          GnuPG::Interface ...found
          PerlIO::eol ...found
  GRAPHVIZ dependencies:
          GraphViz ...found
          IPC::Run >= 0.90 ...found
  ICAL dependencies:
          Data::ICal ...found
  MAILGATE dependencies:
          Net::SSL ...found
          Mozilla::CA ...found
          Getopt::Long ...found
          Crypt::SSLeay ...found
          LWP::UserAgent >= 6.0 ...found
          Pod::Usage ...found
          LWP::Protocol::https ...found
  ORACLE dependencies:
          DBD::Oracle ...found
  SMIME dependencies:
          Crypt::X509 ...found
          File::Which ...found
          String::ShellQuote ...found
  USERLOGO dependencies:
          Convert::Color ...found
SOME DEPENDENCIES WERE MISSING.
  GD missing dependencies:
          GD::Graph >= 1.47 ...MISSING
          GD::Text ...MISSING
          GD ...MISSING
Perl library path for /usr/local/bin/perl:
      /usr/local/lib/perl5/site_perl/5.22.0/x86_64-linux
      /usr/local/lib/perl5/site_perl/5.22.0
      /usr/local/lib/perl5/5.22.0/x86_64-linux
      /usr/local/lib/perl5/5.22.0
      .
  make: *** [testdeps] Error 1
  [root@rt rt-4.2.12]#
Thanks and Regards --------------------------------------------
  On Mon, 21/9/15, Kobus Bensch <kobus.ben...@trustpayglobal.com>
  wrote:
Subject: Re: [rt-users] Installing GD components
   To: rt-users@lists.bestpractical.com
   Date: Monday, 21 September, 2015, 16:56
Paste some more error info. I had this error and the
   solution was in
       the detail. For me some GD system packages needed
   installing.
On 21/09/2015 11:39,
   Asanka Gunasekera
         wrote:
Hi All, I am trying to install RT rt-4.2.12 on
   CentOS 6.5 (64 bit)  configuration goes with out any issue
   but when I try to do a make testdeps it gives me below
  error
SOME DEPENDENCIES WERE MISSING.
   GD missing dependencies:
           GD::Graph >= 1.47 ...MISSING
           GD ...MISSING
           GD::Text ...MISSING
and when I try to install GD components I am getting below
   error, can some one tell me how to overcome this situation.
   I am doing below to install GD
perl -MCPAN -e'install "GD"' Error est Summary Report
   -------------------
   t/GD.t      (Wstat: 65280 Tests: 9 Failed: 9)
     Failed tests:  1-9
     Non-zero exit status: 255
     Parse errors: Bad plan.  You planned 11 tests but ran 9.
   t/Polyline.t (Wstat: 512 Tests: 0 Failed: 0)
     Non-zero exit status: 2
     Parse errors: Bad plan.  You planned 1 tests but ran 0.
   Files=2, Tests=9,  0 wallclock secs ( 0.05 usr  0.05 sys +
   0.12 cusr  0.06 csys =  0.28 CPU)
   Result: FAIL
   Failed 2/2 test programs. 9/9 subtests failed.
     LDS/GD-2.56.tar.gz
     ./Build test -- NOT OK
   //hint// to see the cpan-testers results for installing
  this
   module, try:
     reports LDS/GD-2.56.tar.gz
How can I over come above situation?
   Can I by pass force installation?
   Will there be any issue?
Thanks and Best Regards Asanka -- Kobus Bensch Trustpay Global
   LTD email signature
         Kobus Bensch
Senior Systems Administrator Address: 22 & 24 | Frederick Sanger Road |
   Guildford | Surrey
         | GU2 7YD
DDI: 0207 871 3958 Tel: 0207 871 3890 Email: kobus.ben...@trustpayglobal.com Trustpay Global Limited is an
   authorised Electronic Money Institution regulated by the
   Financial Conduct Authority registration number 900043.
   Company No 07427913 Registered in England and Wales with
   registered address 130 Wood Street, London, EC2V 6DL,
  United
   Kingdom.For further details please visit our
   website at www.trustpayglobal.com.The
  information in this email and
   any attachments are confidential and remain the property of
   Trustpay Global Ltd unless agreed by contract. It is
   intended solely for the person to whom or the entity to
   which it is addressed. If you are not the intended
  recipient
   you may not use, disclose, copy, distribute, print or rely
   on the content of this email or its attachments. If this
   email has been received by you in error please advise the
   sender and delete the email from your system. Trustpay
   Global Ltd does not accept any liability for any personal
   view expressed in this
   message.
-- Kobus Bensch Trustpay Global
  LTD email signature
        Kobus Bensch
Senior Systems Administrator Address: 22 & 24 | Frederick Sanger Road |
  Guildford | Surrey
        | GU2 7YD
DDI: 0207 871 3958 Tel: 0207 871 3890 Email: kobus.ben...@trustpayglobal.com Trustpay Global Limited is an
  authorised Electronic Money Institution regulated by the
  Financial Conduct Authority registration number 900043.
  Company No 07427913 Registered in England and Wales with
  registered address 130 Wood Street, London, EC2V 6DL, United
  Kingdom.For further details please visit our
  website at www.trustpayglobal.com.The information in this email and
  any attachments are confidential and remain the property of
  Trustpay Global Ltd unless agreed by contract. It is
  intended solely for the person to whom or the entity to
  which it is addressed. If you are not the intended recipient
  you may not use, disclose, copy, distribute, print or rely
  on the content of this email or its attachments. If this
  email has been received by you in error please advise the
  sender and delete the email from your system. Trustpay
  Global Ltd does not accept any liability for any personal
  view expressed in this
  message.

--
Kobus Bensch Trustpay Global LTD email signature Kobus Bensch
Senior Systems Administrator
Address:  22 & 24 | Frederick Sanger Road | Guildford | Surrey | GU2 7YD
DDI:  0207 871 3958
Tel:  0207 871 3890
Email: kobus.ben...@trustpayglobal.com <mailto:kobus.ben...@trustpayglobal.com>

--


Trustpay Global Limited is an authorised Electronic Money Institution regulated by the Financial Conduct Authority registration number 900043. Company No 07427913 Registered in England and Wales with registered address 130 Wood Street, London, EC2V 6DL, United Kingdom.

For further details please visit our website at www.trustpayglobal.com.

The information in this email and any attachments are confidential and remain the property of Trustpay Global Ltd unless agreed by contract. It is intended solely for the person to whom or the entity to which it is addressed. If you are not the intended recipient you may not use, disclose, copy, distribute, print or rely on the content of this email or its attachments. If this email has been received by you in error please advise the sender and delete the email from your system. Trustpay Global Ltd does not accept any liability for any personal view expressed in this message.

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