Hi all,
I have a dashboard, in which there are searches that depend on
__CurrentUser__, so each user that accesses the dashboard can only see
tickets owned by them.
If someone is away, i would like someone else to be able to see the
dashboard of the absent person. I don't want to give them the absent
user's login, nor do i want to create searches for each user that are
hardwired to their username.
Something like www.myrt.com/dashboards/12345/Dashname/Username would do
the job whereby __CurrentUser__ is replaced by "Username" and not the
person who's actually logged in.
I can see in lib/RT/Tickets.pm in sub _parser the line
# replace __CurrentUser__ with id
$value = $self->CurrentUser->id if $value eq '__CurrentUser__';
and in lib/RT/Search/Simple.pm
sub HandleOwner {
if (!$_[2] and $_[1] eq "me") {
return owner => "Owner.id = '__CurrentUser__'";
}
elsif (!$_[2] and $_[1] =~ /\w+@\w+/) {
return owner => "Owner.EmailAddress = '$_[1]'";
} else {
return owner => "Owner = '$_[1]'";
}
}
So i think that a hack is needed somewhere there, and when the url is
parsed the extra username field assigned to a variable that can be used
in those subs. I can't find however where sub HandleOwner is called from
since that's the only time it appears in the code!
Does this sound like a sensible way of going about it, or can anyone
think of a better solution, or know of an existing one?
thanks in advance
Woody.
--
-----------------------
Richard Wood (Woody)
Managing Director
Wild Thing Safaris Ltd.
UK: 2B Habbo St, Greenwich, London
Dar es Salaam: 5 Ethan St, Mbezi beach
Arusha: 3 Ebeneezer Rd, Njiro
PO BOX 34514 DSM
Office: +255 (0) 222 617 166
Office Mobile: +255 (0) 773 503 502
Direct: +255 742 373 327
Skype: woody1tz
http://wildthingsafaris.com
