On Jun 26, 4:37 pm, kcrisman <[EMAIL PROTECTED]> wrote: > one could be sent to a form > which automatically sends something to sage-support, or be sent to > sage-support, or whatever.
+1, but some comments: 1) It is a must have to be able to contact the author of the report. Often, the problems are too vague and if there are questions but no possiblity for feedback, this just hurts (takes time). Therefore, I think the sage-support list is the best place. 2) The sage-support site has a form page: http://groups.google.com/group/sage-support/post - you just need to be part of the list! (e.g. e-mails from someone who has not participated are ignore due to spam and there is no time to read through all the spam to pick the interesting ones) 3) So, maybe more explanations about how to submit questions and bugreports are already enough? And also the reasons why it needs someones feedback. 4) There is also the possiblity to open trac for more users, but I think this makes it too cluttered. Trac should stay somewhat "internal" whereas sage-support/-devel is more "external" - in my opinion. H --~--~---------~--~----~------------~-------~--~----~ To post to this group, send email to sage-devel@googlegroups.com To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/sage-devel URLs: http://www.sagemath.org -~----------~----~----~----~------~----~------~--~---