HAHAHAHAHA, ah-thankyou, ah-thankyouverramuch.
If that blows you away, just wait til SA4 comes out. I'm building a
web-based help desk system that integrates with it as well as MRTG, BB4,
etc, so that whenever you have an outage, bam, it instantly creates a
help desk ticket and can assign it to the proper staff member. They can
categorize outages by cause, by resolution, etc., and track the
man-hours it takes to fix the outages.
The reporting is the big ace-in-the-hole: you can get real Total Cost of
Ownership numbers by server because you can tell how much in man-hours
each server is costing you, as well as how much in downtime hours. For
example, at our shop, we know that about 100 users depend on the
database server, and for each hour it's down, that's 100 man-hours of
downtime. However, for our spare development database server, only 5
users depend on it, so it's 5 man-hours of downtime per server downtime
hour. You can set all kinds of neat attributes like this in the help
desk system, so you can get awesome TCO and MTBF stats.
No more advertising here, though. I promise. ;-)
--------------------------------
Brent Ozar - UniFocus
--------------------------------
"Don't wear rollerskates to a tug-of-war."
Larry Wall
-----Original Message-----
From: Roland Gaspar [mailto:rgaspar@;patlq.com]
Sent: Thursday, October 24, 2002 9:35 PM
To: Brent G. Ozar; [EMAIL PROTECTED]
Subject: RE: [SA-list] v4 request
No no no no no you did not! You most definitely could not have...
well... ok.. fine...
This is positively absolutely .. ugh... wow.
There ya go, I'll just close textpad, there's nothing left for me to
do...
That is spectacular.
I am in awe, might even name my 1st born after yo... well, no, wife
would kill me, but this.. this saves me sooo much work.
Wonderstruck is me...
________________________
Roland Gaspar
Tel.: (514) 398-7880 xt 8603
ICQ # 1355591
www.patlq.com/~roland
>>> [EMAIL PROTECTED] 10/24/02 10:18:31 PM >>>
Wooohoo! Here we go. Dynamic filtering - you can pick which groups of
servers you'd like to view, and which checks you'd like to view:
http://www.brentozar.com/salive/
I don't have much up in the way of documentation, and the source code is
still a little ugly, but it's up there for those who want to poke
around.
--------------------------------
Brent Ozar - UniFocus
--------------------------------
"Don't wear rollerskates to a tug-of-war."
Larry Wall
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