I removed my Merchant ID before posting Marco the correct merchant id
was in there. There's a customer id that is 10 digits long and a
merchant id that is in the format CPC_MERCHANTID_FROM_CANADA_POST .

On Sep 1, 2:04 pm, Marco <[email protected]> wrote:
> I think the problem lies here: <merchantCPCID>merchand id received
> from Canada Post</merchantCPCID>. I'm pretty sure you are supposed
> have a valid merchant ID in those tags. For example: CPC_DEMO_XML.
>
> Double check your Site Settings; the Shipping Settings and Canada Post
> Shipping Settings in particular.
>
> On Aug 31, 6:53 pm, Shawn Collins <[email protected]> wrote:
>
>
>
>
>
>
>
> > I have been working on our ecomerce sight and I think I have
> > everything configured right and I check my version of the shipping.py
> > file and it is current. I keep getting this error but I can't find
> > anything to tell my what it pertains to. I have converted all sizes to
> > metric, and am just baffled now by this error.
>
> > <?xml version="1.0" encoding="UTF-8" ?>
> > <eparcel><language>en</
> > language><ratesAndServicesRequest><merchantCPCID>merchand id received
> > from Canada Post</merchantCPCID><fromPostalCode></
> > fromPostalCode><turnAroundTime>24</
> > turnAroundTime><itemsPrice>175.000000000000</
> > itemsPrice><lineItems><item><quantity>1</quantity><weight>0.15</
> > weight><length>25.00</length><width>25.00</width><height>10.00</
> > height><description>Bearclaw</description></item></
> > lineItems><city>Winnipeg</city><provOrState>MB</
> > provOrState><country>CA</country><postalCode>R3G1P7</postalCode></
> > ratesAndServicesRequest></eparcel>
> > Wed, 31 Aug 2011 16:46:18 canadapost.shipper DEBUG    Got from Canada
> > Post [canadapost-cart-46-response]:
> > <?xml version="1.0" ?>
> > <!DOCTYPE eparcel [
> > <!ELEMENT eparcel (error)>
> > <!ELEMENT error (statusCode,statusMessage*, requestID)>
> > <!ELEMENT statusCode (#PCDATA)>
> > <!ELEMENT statusMessage (#PCDATA)>
> > <!ELEMENT requestID (#PCDATA)>
> > ]>
> > <eparcel>
> > <error>
> > <statusCode>-5000</statusCode>
> > <statusMessage>XML parsing error. </statusMessage>
> > <requestID>3751180</requestID>
> > </error>
> > </eparcel>
> > <!--END_OF_EPARCEL-->
>
> > Any one who can id the problem?

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