If you wouldn't mind, put in a ticket with a documentation patch and I'll
incorporate this reminder into the docs.

Thanks,
Chris

On Thu, Sep 1, 2011 at 11:25 PM, Shawn Collins <[email protected]> wrote:

> I found the issue:
> <fromPostalCode></
> fromPostalCode>
> Was empty. It's in the home shop store configurations. I hadn't filled
> in any of the store info.
>
> On Sep 1, 8:11 pm, Shawn Collins <[email protected]> wrote:
> > I know I have to give a password to log in to adjust my settings but i
> > don't have a place for a password in my site settings Canada Post Site
> > Settings. Is there supposed to be a password field?
> >
> > On Sep 1, 6:08 pm, Shawn Collins <[email protected]> wrote:
> >
> >
> >
> >
> >
> >
> >
> > > I saw a php bug about the price <itemsPrice>175.000000000000</
> > > itemsPrice> value as being to long could this entry be the problem? I
> > > talked to Canada Post and they tell me they see no record of my
> > > attempt to access sellonline/canadapost/ca:30000
> >
> > > On Sep 1, 2:45 pm, Shawn Collins <[email protected]> wrote:
> >
> > > > I removed my Merchant ID before posting Marco the correct merchant id
> > > > was in there. There's a customer id that is 10 digits long and a
> > > > merchant id that is in the format CPC_MERCHANTID_FROM_CANADA_POST .
> >
> > > > On Sep 1, 2:04 pm, Marco <[email protected]> wrote:
> >
> > > > > I think the problem lies here: <merchantCPCID>merchand id received
> > > > > from Canada Post</merchantCPCID>. I'm pretty sure you are supposed
> > > > > have a valid merchant ID in those tags. For example: CPC_DEMO_XML.
> >
> > > > > Double check your Site Settings; the Shipping Settings and Canada
> Post
> > > > > Shipping Settings in particular.
> >
> > > > > On Aug 31, 6:53 pm, Shawn Collins <[email protected]> wrote:
> >
> > > > > > I have been working on our ecomerce sight and I think I have
> > > > > > everything configured right and I check my version of the
> shipping.py
> > > > > > file and it is current. I keep getting this error but I can't
> find
> > > > > > anything to tell my what it pertains to. I have converted all
> sizes to
> > > > > > metric, and am just baffled now by this error.
> >
> > > > > > <?xml version="1.0" encoding="UTF-8" ?>
> > > > > > <eparcel><language>en</
> > > > > > language><ratesAndServicesRequest><merchantCPCID>merchand id
> received
> > > > > > from Canada Post</merchantCPCID><fromPostalCode></
> > > > > > fromPostalCode><turnAroundTime>24</
> > > > > > turnAroundTime><itemsPrice>175.000000000000</
> > > > > > itemsPrice><lineItems><item><quantity>1</quantity><weight>0.15</
> > > > > > weight><length>25.00</length><width>25.00</width><height>10.00</
> > > > > > height><description>Bearclaw</description></item></
> > > > > > lineItems><city>Winnipeg</city><provOrState>MB</
> > > > > >
> provOrState><country>CA</country><postalCode>R3G1P7</postalCode></
> > > > > > ratesAndServicesRequest></eparcel>
> > > > > > Wed, 31 Aug 2011 16:46:18 canadapost.shipper DEBUG    Got from
> Canada
> > > > > > Post [canadapost-cart-46-response]:
> > > > > > <?xml version="1.0" ?>
> > > > > > <!DOCTYPE eparcel [
> > > > > > <!ELEMENT eparcel (error)>
> > > > > > <!ELEMENT error (statusCode,statusMessage*, requestID)>
> > > > > > <!ELEMENT statusCode (#PCDATA)>
> > > > > > <!ELEMENT statusMessage (#PCDATA)>
> > > > > > <!ELEMENT requestID (#PCDATA)>
> > > > > > ]>
> > > > > > <eparcel>
> > > > > > <error>
> > > > > > <statusCode>-5000</statusCode>
> > > > > > <statusMessage>XML parsing error. </statusMessage>
> > > > > > <requestID>3751180</requestID>
> > > > > > </error>
> > > > > > </eparcel>
> > > > > > <!--END_OF_EPARCEL-->
> >
> > > > > > Any one who can id the problem?
>
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