+1 Srini. Well written, fully agree. On Apr 4, 12:08 am, "Srinivasan Subramanian" <[email protected]> wrote: > Hi Sebastian > > In principle there are no disconnects with what you are proposing below. I > am sure everyone appreciates the work your team is doing in providing this as > Open Source and the need to put a business model around it. Many successful > companies have worked out this model and I am sure you will also be > successful. > > Having said that, here is my feedback. > > 1. I think that the model wherein when someone contributes from the > community, your team will support those issues a little more is not > appealing. Its some how not democratic > 2. What Scalr really needs is a rich, vibrant community. Why do I say that? > Since the time I have been posting queries on the forum (last 3 or 4 months), > very few questions have been answered by the community. Only some questions > have been answered and many have gone unanswered. Either I have found some > answers myself or they are still pending. The few which were answered, were > answered by the Scalr team. > 3 The traffic is also not very high. > 4. Take my last query wherein I appealed to your team for an answer. I don’t > expect a solution but only an answer so I can find some solutions myself. > 5. The fact that there are very few answers from the community points not (in > my view) to apathy for the product but more to either: > a. Fewer users using the product (or) > b. Limited knowledge amongst the community to answer. > 6. IMHO I think it’s a bit of both, but more of the second reason. Scalr is > not easy s/w to understand since its solving a complex problem. The only way > your team can focus more and more on product development and less on > community support is by building up a vibrant community. Many companies have > a community manager and try to rally the community. > 7. The forums cannot survive only community contributions but also need > internal Scalr help. The help to be provided is answers more than fixes. A > good case in point is my query on whether there is an automated upgrade from > 2.5 to 3.0, the answer was No and I found a way around it (and posted the > info back to the forum to help others ). What was important was that I got a > quick answer and hence proceeded with the next step. The challenge is that > many times there are no answers. > > How can this change? I would request that you scout for volunteers to > support your effort on the forums. I volunteer readily for this effort. > Once you have some volunteers, please provide us some further info than what > is already available so that questions on the forums can be answered by the > volunteers. This will gradually allow your team to focus lesser on the > unpaid support and focus more on product advancement. > > Its better to spend some effort and time in building up a community. The > answers and solutions will then automatically come. > > Cheers > Srini > > From: Sebastian Stadil > Sent: Wednesday, April 04, 2012 4:24 AM > To: [email protected] > Subject: Re: Bug ? ELB and replacing unhealthy servers > > Hey guys, > > We've had an internal discussion on this, and I'd like to share our thoughts > with you, so you understand where we come from. > > In essence, our software is free, but our time isn't. I think we can all > agree that it's in our best interest as users that we charge for our services > and reinvest for a better product. > > I understand that it's hard to justify getting a support contract for the > occasional small issue that shouldn't take "more than 5 minutes to fix". But > if we give out our software and support for free, what's left? > > With this, I'd like to propose that this forum is here for the community to > help itself, but that we avoid requests specifically made to the Scalr > company or Scalr staff. We prefer a karma-based system where the more an > individual answers others' questions, contributes to documentation, and adds > value for others, and more likely we'll set time aside to investigate an > issue, try to reproduce, or develop a fix for them. > > If any of you know any community management software that would facilitate > this, kind of like ohloh.net's kudos (http://meta.ohloh.net/kudos/), please > let us know. > > Thoughts? > > On Tuesday, April 3, 2012 3:20:53 AM UTC-7, Srini wrote: > > Hi > > Is anyone in the community using ELB with Scalr? Have you come across the > problem i detailed? Maybe i am the only one facing it since Scalr monitors > port 80 but my app runs on 8080 and ELB is also monitoring it on 8080. > > Can some one from Scalr please confirm if this is supposed to work with my > config or not? I just need a confirmation .. based on the reply I will > handle the refreshing of the instances somehow. > > Thanks > Srini > > On Tuesday, March 27, 2012 12:10:48 PM UTC+5:30, Srini wrote: > I use the ELB (instead of the nginx role) for load balancing. When the > instance is marked unhealthy on the ELB by AWS, Scalr is not detecting this > and creating a new instance. Instead ELB indicates its out of service and > Scalr is just running the old instance. > > Is this a bug or some setup issue in my landscape? If the unhealthy > instance is not detected and a new instance recreated, ELB would turn out to > be useless right? > > Cheers > Srini > -- > You received this message because you are subscribed to the Google Groups > "scalr-discuss" group. > To view this discussion on the web > visithttps://groups.google.com/d/msg/scalr-discuss/-/XbQl4Ol9SnkJ. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group > athttp://groups.google.com/group/scalr-discuss?hl=en. > > wlEmoticon-smile[1].png > 1KViewDownload
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