+2 Srini. You have helped me out alot. It would be nice to have more community support. Scalr is a great application.
Juan On Apr 4, 7:54 am, mavinman <[email protected]> wrote: > +1 Srini. Well written, fully agree. > > On Apr 4, 12:08 am, "Srinivasan Subramanian" > > > > > > > > <[email protected]> wrote: > > Hi Sebastian > > > In principle there are no disconnects with what you are proposing below. I > > am sure everyone appreciates the work your team is doing in providing this > > as Open Source and the need to put a business model around it. Many > > successful companies have worked out this model and I am sure you will also > > be successful. > > > Having said that, here is my feedback. > > > 1. I think that the model wherein when someone contributes from the > > community, your team will support those issues a little more is not > > appealing. Its some how not democratic > > 2. What Scalr really needs is a rich, vibrant community. Why do I say > > that? Since the time I have been posting queries on the forum (last 3 or 4 > > months), very few questions have been answered by the community. Only some > > questions have been answered and many have gone unanswered. Either I have > > found some answers myself or they are still pending. The few which were > > answered, were answered by the Scalr team. > > 3 The traffic is also not very high. > > 4. Take my last query wherein I appealed to your team for an answer. I > > don’t expect a solution but only an answer so I can find some solutions > > myself. > > 5. The fact that there are very few answers from the community points not > > (in my view) to apathy for the product but more to either: > > a. Fewer users using the product (or) > > b. Limited knowledge amongst the community to answer. > > 6. IMHO I think it’s a bit of both, but more of the second reason. Scalr > > is not easy s/w to understand since its solving a complex problem. The > > only way your team can focus more and more on product development and less > > on community support is by building up a vibrant community. Many companies > > have a community manager and try to rally the community. > > 7. The forums cannot survive only community contributions but also need > > internal Scalr help. The help to be provided is answers more than fixes. > > A good case in point is my query on whether there is an automated upgrade > > from 2.5 to 3.0, the answer was No and I found a way around it (and posted > > the info back to the forum to help others ). What was important was that I > > got a quick answer and hence proceeded with the next step. The challenge > > is that many times there are no answers. > > > How can this change? I would request that you scout for volunteers to > > support your effort on the forums. I volunteer readily for this effort. > > Once you have some volunteers, please provide us some further info than > > what is already available so that questions on the forums can be answered > > by the volunteers. This will gradually allow your team to focus lesser on > > the unpaid support and focus more on product advancement. > > > Its better to spend some effort and time in building up a community. The > > answers and solutions will then automatically come. > > > Cheers > > Srini > > > From: Sebastian Stadil > > Sent: Wednesday, April 04, 2012 4:24 AM > > To: [email protected] > > Subject: Re: Bug ? ELB and replacing unhealthy servers > > > Hey guys, > > > We've had an internal discussion on this, and I'd like to share our > > thoughts with you, so you understand where we come from. > > > In essence, our software is free, but our time isn't. I think we can all > > agree that it's in our best interest as users that we charge for our > > services and reinvest for a better product. > > > I understand that it's hard to justify getting a support contract for the > > occasional small issue that shouldn't take "more than 5 minutes to fix". > > But if we give out our software and support for free, what's left? > > > With this, I'd like to propose that this forum is here for the community to > > help itself, but that we avoid requests specifically made to the Scalr > > company or Scalr staff. We prefer a karma-based system where the more an > > individual answers others' questions, contributes to documentation, and > > adds value for others, and more likely we'll set time aside to investigate > > an issue, try to reproduce, or develop a fix for them. > > > If any of you know any community management software that would facilitate > > this, kind of like ohloh.net's kudos (http://meta.ohloh.net/kudos/), please > > let us know. > > > Thoughts? > > > On Tuesday, April 3, 2012 3:20:53 AM UTC-7, Srini wrote: > > > Hi > > > Is anyone in the community using ELB with Scalr? Have you come across > > the problem i detailed? Maybe i am the only one facing it since Scalr > > monitors port 80 but my app runs on 8080 and ELB is also monitoring it on > > 8080. > > > Can some one from Scalr please confirm if this is supposed to work with > > my config or not? I just need a confirmation .. based on the reply I will > > handle the refreshing of the instances somehow. > > > Thanks > > Srini > > > On Tuesday, March 27, 2012 12:10:48 PM UTC+5:30, Srini wrote: > > I use the ELB (instead of the nginx role) for load balancing. When the > > instance is marked unhealthy on the ELB by AWS, Scalr is not detecting this > > and creating a new instance. Instead ELB indicates its out of service and > > Scalr is just running the old instance. > > > Is this a bug or some setup issue in my landscape? If the unhealthy > > instance is not detected and a new instance recreated, ELB would turn out > > to be useless right? > > > Cheers > > Srini > > -- > > You received this message because you are subscribed to the Google Groups > > "scalr-discuss" group. > > To view this discussion on the web > > visithttps://groups.google.com/d/msg/scalr-discuss/-/XbQl4Ol9SnkJ. > > To post to this group, send email to [email protected]. > > To unsubscribe from this group, send email to > > [email protected]. > > For more options, visit this group > > athttp://groups.google.com/group/scalr-discuss?hl=en. > > > wlEmoticon-smile[1].png > > 1KViewDownload -- You received this message because you are subscribed to the Google Groups "scalr-discuss" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/scalr-discuss?hl=en.
