For some reason when I click save the previous password prompt never shows up. I did it with another different global admin account and it worked perfectly. I even put chrome in incognito mode and made sure the site permissions were set for allow pop-ups.I start playing the browser war and see if works in something else. Thank you and I appreciate the response.
On Tuesday, September 6, 2016 at 1:59:46 PM UTC-5, Marc O'Brien wrote: > > Hi Jason, > > I can confirm that in my test instance I was able to login as admin, reset > the password fields, save>enter the previous password when prompted, > successfully save, and then login as admin with the new password. This > successful admin password reset process is shown in the attached > screenshots. If you are unable to complete this process please ensure that > you have no pop-up blocker or other browser add-ons that may be interfering > with this process. If issues persist you may want to test in Chrome / > incognito mode. > > Many thanks, > Wm. Marc O'Brien > Scalr Technical Support > > On Tuesday, September 6, 2016 at 12:51:55 PM UTC-6, Jason Beard wrote: >> >> Nope. It won't let me. I created a new admin account and successfully >> changed the password to something I was going to use for the default admin. >> I see how its suppose to work.:( But as the default admin I changed it and >> the boxes are white, I click save and nothing. >> >> On Thursday, September 1, 2016 at 11:29:03 AM UTC-5, Marc O'Brien wrote: >>> >>> Hi Jason, >>> >>> You may change the admin password from the Scalr scope Dashboard > >>> Admins tab . Select "admin" user and "Edit." You will then be able to >>> re-set the admin password, but will be required to provide the current >>> admin password to complete the change. >>> >>> Cheers, >>> Wm. Marc O'Brien >>> Scalr Technical Support >>> >>> >>> On Thursday, September 1, 2016 at 8:31:22 AM UTC-6, Jason Beard wrote: >>>> >>>> Just to clarify, you can't change the admin password? >>>> >>> -- You received this message because you are subscribed to the Google Groups "scalr-discuss" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
