LOL. I gave up on this and moved on. I figured it was just me. I was in the 
thread looking for some information on the scalr-server.rb and saw this. 
Thanks I'll try it some point. 

On Thursday, September 15, 2016 at 11:59:23 AM UTC-5, Marc O'Brien wrote:
>
> Hi Jason,
>
> It turns out that this is a limitation of Open Source Scalr that has been 
> changed in the latest release of Enterprise Scalr.  This is why the reset 
> is not working for your admin user as expected.  As a workaround for this, 
> you can execute the following:
>
> UPDATE account_users SET 
> password='8c6976e5b5410415bde908bd4dee15dfb167a9c873fc4bb8a81f6f2ab448a918' 
> WHERE email='admin';
>
> This will reset the admin password to the specified SHA256 hash 
> <https://md5hashing.net/hash/sha256/8c6976e5b5410415bde908bd4dee15dfb167a9c873fc4bb8a81f6f2ab448a918>.
>   In this case, the above hash represents a password of "admin".  
>
> Before executing this command, you will want to change the SHA256 password 
> hash value to something unique and secure.  Let us know if this does the 
> trick for you.
>
> Cheers,
> Wm. Marc O'Brien
> Scalr Technical Support
>
>
> On Thursday, September 8, 2016 at 11:33:22 AM UTC-6, Jason Beard wrote:
>>
>> It warns me if the password doesn't meet the criteria. Like you said, the 
>> box stays orange/red if it doesn't meet this.I created another global admin 
>> account with a different name and the process works fine. 
>>
>> On Wednesday, September 7, 2016 at 4:53:07 PM UTC-5, Marc O'Brien wrote:
>>>
>>> Hi Jason,
>>>
>>> You might want to double check that the new password is meeting the 
>>> minimum complexity requirements.  If it does not, this could create a 
>>> situation where the Save button does not behave as expected.  There should 
>>> have been a pop-up but this may have been missed if you copy/pasted in the 
>>> new password or missed it for any reason.  If this is the case, the 
>>> password box would be outlined in red and there would be a warning tool-tip 
>>> on mouseover of the password field. Screenshot of requirements is attached 
>>> here. 
>>>
>>> Many thanks,
>>> Wm. Marc O'Brien
>>> Scalr Technical Support
>>>
>>>
>>> <https://lh3.googleusercontent.com/-qbmVXFjeeKM/V9CMAKZruqI/AAAAAAAAACg/j5MZzjbAkk0dRVOLLmLjWrM9bN3_Zk5WgCLcB/s1600/Screen%2BShot%2B2016-09-07%2Bat%2B3.51.41%2BPM.png>
>>>
>>> <https://lh3.googleusercontent.com/-K-Pnv0fcPPM/V9CLhCHcF6I/AAAAAAAAACc/WFs1-9OeVFMG33d3K7F2lQuKVVO8SNXUwCLcB/s1600/Screen%2BShot%2B2016-09-07%2Bat%2B3.47.26%2BPM.png>
>>>
>>>

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