Hi Jason, It turns out that this is a limitation of Open Source Scalr that has been changed in the latest release of Enterprise Scalr. This is why the reset is not working for your admin user as expected. As a workaround for this, you can execute the following:
UPDATE account_users SET password='8c6976e5b5410415bde908bd4dee15dfb167a9c873fc4bb8a81f6f2ab448a918' WHERE email='admin'; This will reset the admin password to the specified SHA256 hash <https://md5hashing.net/hash/sha256/8c6976e5b5410415bde908bd4dee15dfb167a9c873fc4bb8a81f6f2ab448a918>. In this case, the above hash represents a password of "admin". Before executing this command, you will want to change the SHA256 password hash value to something unique and secure. Let us know if this does the trick for you. Cheers, Wm. Marc O'Brien Scalr Technical Support On Thursday, September 8, 2016 at 11:33:22 AM UTC-6, Jason Beard wrote: > > It warns me if the password doesn't meet the criteria. Like you said, the > box stays orange/red if it doesn't meet this.I created another global admin > account with a different name and the process works fine. > > On Wednesday, September 7, 2016 at 4:53:07 PM UTC-5, Marc O'Brien wrote: >> >> Hi Jason, >> >> You might want to double check that the new password is meeting the >> minimum complexity requirements. If it does not, this could create a >> situation where the Save button does not behave as expected. There should >> have been a pop-up but this may have been missed if you copy/pasted in the >> new password or missed it for any reason. If this is the case, the >> password box would be outlined in red and there would be a warning tool-tip >> on mouseover of the password field. Screenshot of requirements is attached >> here. >> >> Many thanks, >> Wm. Marc O'Brien >> Scalr Technical Support >> >> >> <https://lh3.googleusercontent.com/-qbmVXFjeeKM/V9CMAKZruqI/AAAAAAAAACg/j5MZzjbAkk0dRVOLLmLjWrM9bN3_Zk5WgCLcB/s1600/Screen%2BShot%2B2016-09-07%2Bat%2B3.51.41%2BPM.png> >> >> <https://lh3.googleusercontent.com/-K-Pnv0fcPPM/V9CLhCHcF6I/AAAAAAAAACc/WFs1-9OeVFMG33d3K7F2lQuKVVO8SNXUwCLcB/s1600/Screen%2BShot%2B2016-09-07%2Bat%2B3.47.26%2BPM.png> >> >> -- You received this message because you are subscribed to the Google Groups "scalr-discuss" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
