Re: CR XI - building reports - Error 9011 ?
Hi Patrick, The ARERROR 9011 is Loading of encryption library failed.This error is occurred because the encryption shared library DLL could not be successfully loaded. Only Crystal 9 is supported by remedy it has not updated the driver to 10 or 11. The culprit is the crdb_odbc.dll; you need a version in the 9.n.n.n range. I have found three in my CR 10 Pro setup in the \Program Files\Common files\Crystal Decisions directories. One of these was version 9.2.0.564 (right-click on the dll, select Properties, read the Version tab). The other three I renamed so CR couldn't use them and then copied the version 9 dll into the three directories where I found crdb_odbc.dll. I also renamed crdb_odbc_res_en.dll. Now it all works successfully. Hope this will help you. Regards, Sandeep. -- www.vyomlabs.com Consulting | Oursourcing | Training || ITIL | IT Governance |BMC Remedy patrick zandi wrote: ** I put in a ticket already. ENV Windows 2003 SP2 / ARS 7.00 P2 / Oracle 10.2.0.3 http://10.2.0.3 backend - solaris Trying to rebuild all CR's for migration to 7.01 P2 or P3 / Getting following error:: Database connector error '220:driver] out of range [database vendor code:9011]' CR XI version is the following:: 11.5.8.826 -- Patrick Zandi __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: CR XI - building reports - Error 9011 ?
Hi I had the same issue and it was due 2 errors: 1. User had no permission to form on that report is generated 2. There's a problem with arodbc driver v. 7.x - non latin simbols in qualification (in my case cyrylic simbols) caused error. - workaround - install arodbc v. 6.3 -- Alexander Doronin -Original Message- ?? : patrick zandi [EMAIL PROTECTED] : arslist@ARSLIST.ORG ??: 03.05.07 18:07 : Re: CR XI - building reports - Error 9011 ? Actually, I narrowed the issue down again.. try this on for size. Deleted and re-installed. - no change Tried to use CR logged in as admin - worked Logged in as user - no work modified user to be in admin group - no work logged in as user - runas admin - worked Wierd. Very Wierd.. It is only on 1 form that I can find. it works with all the other forms for some reason. Very Very Wierd. On 5/3/07, Vyom Labs - ITSM Support [EMAIL PROTECTED] wrote: Hi Patrick, The ARERROR 9011 is Loading of encryption library failed.This error is occurred because the encryption shared library DLL could not be successfully loaded. Only Crystal 9 is supported by remedy it has not updated the driver to 10 or 11. The culprit is the crdb_odbc.dll; you need a version in the 9.n.n.n range. I have found three in my CR 10 Pro setup in the \Program Files\Common files\Crystal Decisions directories. One of these was version 9.2.0.564 (right-click on the dll, select Properties, read the Version tab). The other three I renamed so CR couldn't use them and then copied the version 9 dll into the three directories where I found crdb_odbc.dll. I also renamed crdb_odbc_res_en.dll. Now it all works successfully. Hope this will help you. Regards, Sandeep. -- www.vyomlabs.com Consulting | Oursourcing | Training || ITIL | IT Governance |BMC Remedy patrick zandi wrote: ** I put in a ticket already. ENV Windows 2003 SP2 / ARS 7.00 P2 / Oracle 10.2.0.3 http://10.2.0.3 backend - solaris Trying to rebuild all CR's for migration to 7.01 P2 or P3 / Getting following error:: Database connector error '220:driver] out of range [database vendor code:9011]' CR XI version is the following:: 11.5.8.826 -- Patrick Zandi __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: CR XI - building reports - Error 9011 ?
Alexander, I am creating this from scratch, as Administrator. I know it is not a permission issue.. ENV: 7.00 P2 On 5/3/07, Alexander Doronin [EMAIL PROTECTED] wrote: Hi I had the same issue and it was due 2 errors: 1. User had no permission to form on that report is generated 2. There's a problem with arodbc driver v. 7.x - non latin simbols in qualification (in my case cyrylic simbols) caused error. - workaround - install arodbc v. 6.3 -- Alexander Doronin -Original Message- ?? : patrick zandi [EMAIL PROTECTED] : arslist@ARSLIST.ORG ??: 03.05.07 18:07 : Re: CR XI - building reports - Error 9011 ? Actually, I narrowed the issue down again.. try this on for size. Deleted and re-installed. - no change Tried to use CR logged in as admin - worked Logged in as user - no work modified user to be in admin group - no work logged in as user - runas admin - worked Wierd. Very Wierd.. It is only on 1 form that I can find. it works with all the other forms for some reason. Very Very Wierd. On 5/3/07, Vyom Labs - ITSM Support [EMAIL PROTECTED] wrote: Hi Patrick, The ARERROR 9011 is Loading of encryption library failed.This error is occurred because the encryption shared library DLL could not be successfully loaded. Only Crystal 9 is supported by remedy it has not updated the driver to 10 or 11. The culprit is the crdb_odbc.dll; you need a version in the 9.n.n.n range. I have found three in my CR 10 Pro setup in the \Program Files\Common files\Crystal Decisions directories. One of these was version 9.2.0.564 (right-click on the dll, select Properties, read the Version tab). The other three I renamed so CR couldn't use them and then copied the version 9 dll into the three directories where I found crdb_odbc.dll. I also renamed crdb_odbc_res_en.dll. Now it all works successfully. Hope this will help you. Regards, Sandeep. -- www.vyomlabs.com Consulting | Oursourcing | Training || ITIL | IT Governance |BMC Remedy patrick zandi wrote: ** I put in a ticket already. ENV Windows 2003 SP2 / ARS 7.00 P2 / Oracle 10.2.0.3 http://10.2.0.3 backend - solaris Trying to rebuild all CR's for migration to 7.01 P2 or P3 / Getting following error:: Database connector error '220:driver] out of range [database vendor code:9011]' CR XI version is the following:: 11.5.8.826 -- Patrick Zandi __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: CR XI - building reports - Error 9011 ?
Patrick, Try to uninstall WUT from box where you have CR installed. And install there WUT 6.3 and try to run report. -- Alexander Doronin -Original Message- ?? : patrick zandi [EMAIL PROTECTED] : arslist@ARSLIST.ORG ??: 03.05.07 20:17 : Re: CR XI - building reports - Error 9011 ? Alexander, I am creating this from scratch, as Administrator. I know it is not a permission issue.. ENV: 7.00 P2 On 5/3/07, Alexander Doronin [EMAIL PROTECTED] wrote: Hi I had the same issue and it was due 2 errors: 1. User had no permission to form on that report is generated 2. There's a problem with arodbc driver v. 7.x - non latin simbols in qualification (in my case cyrylic simbols) caused error. - workaround - install arodbc v. 6.3 -- Alexander Doronin -Original Message- ?? : patrick zandi [EMAIL PROTECTED] : arslist@ARSLIST.ORG ??: 03.05.07 18:07 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: CR XI - building reports - Error 9011 ?
Alenxander, I know I could use the usertool 6.3 against a 7.00 P2 box. and yes the old reports will work.. (built on 7,8,8.5,9) and either upgraded or rebuilt from scratch.. This works .. I know that. I am working on making CR XI work, and I am building new reports in CR XI so I can migrate to 7.01 P1/P2/P3 server. Cannot do that with the previous report structure. I am in the build and test mode at the present, Actually seems I have been here all my life.. 8-) On 5/3/07, Alexander Doronin [EMAIL PROTECTED] wrote: Patrick, Try to uninstall WUT from box where you have CR installed. And install there WUT 6.3 and try to run report. -- Alexander Doronin -Original Message- ?? : patrick zandi [EMAIL PROTECTED] : arslist@ARSLIST.ORG ??: 03.05.07 20:17 : Re: CR XI - building reports - Error 9011 ? Alexander, I am creating this from scratch, as Administrator. I know it is not a permission issue.. ENV: 7.00 P2 On 5/3/07, Alexander Doronin [EMAIL PROTECTED] wrote: Hi I had the same issue and it was due 2 errors: 1. User had no permission to form on that report is generated 2. There's a problem with arodbc driver v. 7.x - non latin simbols in qualification (in my case cyrylic simbols) caused error. - workaround - install arodbc v. 6.3 -- Alexander Doronin -Original Message- ?? : patrick zandi [EMAIL PROTECTED] : arslist@ARSLIST.ORG ??: 03.05.07 18:07 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: CR XI - building reports - Error 9011 ?
Hi, You can use CR XI reports with arodbc driver. I have a lot of users that use CR XI Rreports in WUT 7.0.1 with arodbc driver 6.3. To do so I use little trik: 1. Install WUT 7.0.1 2. Install over WUT 7.0.1 WUT 6,3 but in different folder, so it'll leave WUT 7.0.1 in place. And you'll get arodbc driver v 6.3. After it my problem with error 9100 disapeared... -- Alexander Doronin -Original Message- ?? : patrick zandi [EMAIL PROTECTED] : arslist@ARSLIST.ORG ??: 03.05.07 20:39 : Re: CR XI - building reports - Error 9011 ? Alenxander, I know I could use the usertool 6.3 against a 7.00 P2 box. and yes the old reports will work.. (built on 7,8,8.5,9) and either upgraded or rebuilt from scratch.. This works .. I know that. I am working on making CR XI work, and I am building new reports in CR XI so I can migrate to 7.01 P1/P2/P3 server. Cannot do that with the previous report structure. I am in the build and test mode at the present, Actually seems I have been here all my life.. 8-) On 5/3/07, Alexander Doronin [EMAIL PROTECTED] wrote: Patrick, Try to uninstall WUT from box where you have CR installed. And install there WUT 6.3 and try to run report. -- Alexander Doronin ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: CR XI - building reports - Error 9011 ?
Oh, I see.. Thanks.. I might end up going that way.. never know. On 5/3/07, Alexander Doronin [EMAIL PROTECTED] wrote: Hi, You can use CR XI reports with arodbc driver. I have a lot of users that use CR XI Rreports in WUT 7.0.1 with arodbc driver 6.3. To do so I use little trik: 1. Install WUT 7.0.1 2. Install over WUT 7.0.1 WUT 6,3 but in different folder, so it'll leave WUT 7.0.1 in place. And you'll get arodbc driver v 6.3. After it my problem with error 9100 disapeared... -- Alexander Doronin -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: CR XI - building reports - Error 9011 ?
Patrick, I'm guessing the problem is with the ODBC driver. Create a new report from scratch (make it really simple), see if you can get it to show data. Then open one of the reports that are problematic and select Database / Set Database location and repoint to the ODBC driver you used to create the simple report. Ben Cantatore Remedy Administrator Avon (914) 935-2946 patrick zandi [EMAIL PROTECTED] Sent by: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG 05/02/2007 09:13 AM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject CR XI - building reports - Error 9011 ? ** I put in a ticket already. ENV Windows 2003 SP2 / ARS 7.00 P2 / Oracle 10.2.0.3 backend - solaris Trying to rebuild all CR's for migration to 7.01 P2 or P3 / Getting following error:: Database connector error '220:driver] out of range [database vendor code:9011]' CR XI version is the following:: 11.5.8.826 -- Patrick Zandi __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: CR XI - building reports - Error 9011 ?
Looks like CR XI - Release 2 or Version 11.5 or common folder 3.5 might have some incompatibilites in it.. It works for some forms, but I have found at least one.. that it throws the error. On 5/2/07, patrick zandi [EMAIL PROTECTED] wrote: I put in a ticket already. ENV Windows 2003 SP2 / ARS 7.00 P2 / Oracle 10.2.0.3 backend - solaris Trying to rebuild all CR's for migration to 7.01 P2 or P3 / Getting following error:: Database connector error '220:driver] out of range [database vendor code:9011]' CR XI version is the following:: 11.5.8.826 -- Patrick Zandi -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
