Hi Barry,
All the settings are correct and have been checked about twenty times. and by
three separate people.
So I am pretty sure if there was a setting that was awry - at least one of us
would have found it.
We're running on linux (Debian) with Apache Web Server - so that would also
rule out an IIS (specific) issue.
It has completely stumped... we have been trying to find the underlying cause
for pretty much the last 6 months on and off.
If we work it out - I'll let you all know - and likewise if someone has any
further suggestions - we're certainly open to any new thoughts, so please don't
be shy.
Gavin.
On 09/12/2009, at 18:38 , BarryC wrote:
I'm not sure what web server software you are running on, but if it's
IIS, could it be the session time in that? (not that I've had any
issues with IIS session times)
Also, just on the off chance, you haven't put the timeout numbers in
the wrong boxes, or the wrong values in the session input boxes in the
coldfusion administrator have you? (just in case you haven't already
double checked)
On Dec 9, 2:03 pm, Gavin Baumanis b...@palcare.com.au wrote:
i Everyone,
Just thought I would check if anyone had any ideas abut a problem we're
having.
We have a CF7 application that has a session timeout of 1 hour.
CF Admin has a session timeout of 4 hours and an application timeout of 2
days.
It is standard install / non clustered.
We have a check at the beginning of every template for a known session
variable - and if it is not there we throw a custom error message.
The issue is, that a few of our customers have reported that they are
getting the session timeout custom error well inside the 1 hour (expected)
limit.
(some have said that it happens within 15 minutes)
So I just thought I would check if anyone has any ideas on things we might
check?
We have checked the CF logs and they seem unremarkable.
Our clients do not use proxy servers or load balancers - so that would seem
to rule out non-session aware network appliances.
As always, please contact me if I can be of any further assistance.
Gavin Beau Baumanis
Senior Application Developer
PalCare P/L
657 Nicholson Street
Carlton North
Victoria, Australia, 3054
E: b...@palcare.com.au
P: +61 -3 9380 3513
M: +61 -438 545 586
W:http://www.palcare.com.au
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As always, please contact me if I can be of any further assistance.
Gavin Beau Baumanis
Senior Application Developer
PalCare P/L
657 Nicholson Street
Carlton North
Victoria, Australia, 3054
E: b...@palcare.com.au
P: +61 -3 9380 3513
M: +61 -438 545 586
W: http://www.palcare.com.au
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