[slim] Re: Really Weird

2006-03-15 Thread aubuti

Jon:
That's pretty much what I ended up doing, other than the factory reset
of the firmware. What is a factory reset? 

I suppose I should also contact tech support, and file a bug report or
add to your bug report if you get there first. Just to get it more
visible on their radar screens. 

As our symptoms and solutions were so similar, I think we're looking at
the same bug. Since I got it cleared up, however, there's still one
thing that's not quite right. Several of the BBC streams on
SqueezeNetwork have suddenly started rebooting my wired SB2, even
though they work fine on my wireless SB3. Because it's SQN, slimserver
is out of the equation, so it has to be firmware or hardware. Because
the SB2 and SB3 hardware is essentially the same, I'm afraid it's
something wrong with the SB2, but could you do me a favor and try it
out?

The easiest way is to login to SQN, and go to Internet Radio / Slim
Devices Picks / By City / London, UK and try the 4 or so BBC channels
there. At least one of them worked on the SB2, and at least 2 of them
rebooted the SB2. Thanks!
-Ken


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[slim] Re: Really Weird

2006-03-15 Thread jonheal

aubuti Wrote: 
 Jon:
 That's pretty much what I ended up doing, other than the factory reset
 of the firmware. What is a factory reset? 
 
 I suppose I should also contact tech support, and file a bug report or
 add to your bug report if you get there first. Just to get it more
 visible on their radar screens. 
 
 As our symptoms and solutions were so similar, I think we're looking at
 the same bug. Since I got it cleared up, however, there's still one
 thing that's not quite right. Several of the BBC streams on
 SqueezeNetwork have suddenly started rebooting my wired SB2, even
 though they work fine on my wireless SB3. Because it's SQN, slimserver
 is out of the equation, so it has to be firmware or hardware. Because
 the SB2 and SB3 hardware is essentially the same, I'm afraid it's
 something wrong with the SB2, but could you do me a favor and try it
 out?
 
 The easiest way is to login to SQN, and go to Internet Radio / Slim
 Devices Picks / By City / London, UK and try the 4 or so BBC channels
 there. At least one of them worked on the SB2, and at least 2 of them
 rebooted the SB2. Thanks!
 -Ken
Ken,

The factory reset involves holding down the + button on the remote
while unplugging and plugging in the SqueezeBox, but as I said, it
doesn't seem to do much other than let you reset the IP information.

I'll try the BBC stuff when I get home. I've got an SB3, by the way --
wired.


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[slim] Re: Really Weird

2006-03-15 Thread jonheal

jonheal Wrote: 
 Ken,
 
 The factory reset involves holding down the + button on the remote
 while unplugging and plugging in the SqueezeBox, but as I said, it
 doesn't seem to do much other than let you reset the IP information.
 
 I'll try the BBC stuff when I get home. I've got an SB3, by the way --
 wired.
It's hard to imagine how simply playing one file or another could
reboot the little machine. Maybe BBC is sending some unexpected data in
the song info portion of the stream that is causing a buffer overrun
or something like that.


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[slim] Re: Really Weird

2006-03-15 Thread aubuti

jonheal Wrote: 
 It's hard to imagine how simply playing one file or another could reboot
 the little machine. Maybe BBC is sending some unexpected data in the
 song info portion of the stream that is causing a buffer overrun or
 something like that.

That could be it, or maybe something else. I agree it's odd, but in all
the odd behavior I've run into over the past few days, it is by far the
easiest to replicate.


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[slim] Re: Really Weird

2006-03-15 Thread Yannzola

jonheal Wrote: 
 Well, that was a *real* pain in the arse!
 
 What finally worked was to uninstall the current version, install an
 older version and then reinstall the current version.
Hey Jon,
Had exactly the same issue a day or two back (peristent superimposed
analog VU weirdness)... However in my case the solution was simple:
pulling the plug did the job.


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[slim] Re: Really Weird

2006-03-15 Thread jonheal

Yannzola Wrote: 
 Hey Jon,
 Had exactly the same issue a day or two back (peristent superimposed
 analog VU weirdness)... However in my case the solution was simple:
 pulling the plug did the job.
 
 As you probably guesed, I'm running firmware 35. Bad, bad, naughty
 firmware 35.
Maybe the newer new VU meters'll fix it! ;-)


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[slim] Re: Really Weird

2006-03-14 Thread aubuti

No ideas, but if misery loves company, I got the exact same thing last
week. And it also happened with the spectrum analyzer screensaver. And
it happened with whatever playlist I would throw at it (the post is at
http://forums.slimdevices.com/showthread.php?t=21976), but there are no
replies, so it's hardly a 'thread'  :(

In my case it happened shortly after upgrading SS from an early-Feb
version of 6.2.2 to something like the 8-March nightly. This also
upgraded the firmware to 35. I then upgraded to the 11-March nightly
and still no joy. Finally, I deleted my slimserver.pref file and
started clean, and the problem appears to have ceased (knock wood).
Can't say that the prefs file was definitively the problem, or why it
should have gotten corrupted, but it is working.

Good luck, and please post any other symptoms/solutions you uncover.


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[slim] Re: Really Weird

2006-03-14 Thread jonheal

aubuti Wrote: 
 No ideas, but if misery loves company, I got the exact same thing last
 week. And it also happened with the spectrum analyzer screensaver. And
 it happened with whatever playlist I would throw at it (the post is at
 http://forums.slimdevices.com/showthread.php?t=21976), but there are no
 replies, so it's hardly a 'thread'  :(
 
 In my case it happened shortly after upgrading SS from an early-Feb
 version of 6.2.2 to something like the 8-March nightly. This also
 upgraded the firmware to 35. I then upgraded to the 11-March nightly
 and still no joy. Finally, I deleted my slimserver.pref file and
 started clean, and the problem appears to have ceased (knock wood).
 Can't say that the prefs file was definitively the problem, or why it
 should have gotten corrupted, but it is working.
 
 Good luck, and please post any other symptoms/solutions you uncover.
I'm calling support when I get home today.


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[slim] Re: Really Weird

2006-03-14 Thread jonheal

Here is my preferences file and a snippet of the debugging log. The
debugging log seems to overwrite itself about every 30 seconds. Is that
normal?


+---+
|Filename: slimserver.zip   |
|Download: http://forums.slimdevices.com/attachment.php?attachmentid=1039|
+---+

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[slim] Re: Really Weird

2006-03-14 Thread jonheal

I called Slim Support. They had me unplug the SB and then click on the
Forget this player link in SlimServer.


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[slim] Re: Really Weird

2006-03-14 Thread jonheal

...which didn't work. Neither did a factory reset of the firmware.


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[slim] Re: Really Weird

2006-03-14 Thread jonheal

Well, that was a *real* pain in the arse!

What finally worked was to uninstall the current version, install an
older version and then reinstall the current version.

I possibly could have just unistalled and then reinstalled the current
version, but I took the extra step for whatever reason.

I am pretty sure that the problem was hosed firmware because the
standard solutions did nothing to correct the problem:

1. unplug and plug player back in
2. recreate preferences
3. forget player in SlimServer

Even installing an older version on top of the newer version did
nothing. Which doesn't replace the firmware with an older version, by
the way. To do that, you must uninstall and reinstall.

I remember a thread sometime ago where a user commented that the
SqueezeBox was not user-friendly enough for the average Joe. I think
this poster was pretty much lambasted for the comment, but I'll tell
you what, if what happened to me happened to the average Joe, I think
it highly likely that he would have had a very difficult time resolving
the problem.

Slim Support couldn't help. The guy I talked with had never heard of
such a thing as what I was describing.

Oh well, I'm glad it's fixed for now, but I'm not looking forward to
fixing it again. The other two or three posters that have experienced
similar, if not the same issue were all using firmware version 35, as
am I. I think there's a nasty little firmware-eating buggy in there
somewhere.


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