Apport retrace service invalidates valid crasher bugs...

2009-04-05 Thread Jan Claeys
I reported a crash in Synaptic yesterday:
https://bugs.launchpad.net/ubuntu/+source/synaptic/+bug/355415

Now, the Apport retrace service invalidated this bug because I don't
have scrollkeeper installed.  But scrollkeeper is deprecated and
replaced by rarian-compat (which is a dependency of ubuntu-desktop).

Also, Synaptic installs  works just fine *without* scrollkeeper.


Seems like something is wrong with the retrace service, and I wonder how
many legitimate crasher bugs have been invalidated because of this?
I really hope not too many other packages are impacted, and I think it
might be useful to have a look at the invalidated bugs reported against
those packages...


PS: I'd be happy to file a bug about this, but I'm not sure where to
file it (launchpad, apport-retrace, somewhere else?).


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Jan Claeys


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Re: Apport retrace service invalidates valid crasher bugs...

2009-04-05 Thread Luka Renko
On Sunday 05 April 2009 08:21:53 Jan Claeys wrote:
 I reported a crash in Synaptic yesterday:
 https://bugs.launchpad.net/ubuntu/+source/synaptic/+bug/355415

 Now, the Apport retrace service invalidated this bug because I don't
 have scrollkeeper installed.  But scrollkeeper is deprecated and
 replaced by rarian-compat (which is a dependency of ubuntu-desktop).

 Also, Synaptic installs  works just fine *without* scrollkeeper.

This sounds very similar to the this bug I reported recently:
https://launchpad.net/bugs/341358

 Seems like something is wrong with the retrace service, and I wonder how
 many legitimate crasher bugs have been invalidated because of this?
 I really hope not too many other packages are impacted, and I think it
 might be useful to have a look at the invalidated bugs reported against
 those packages...

Apport consistently rejected at least crasher bugs in kdebluetooth4, which was 
crashing on suspend/resume. As you can see from IRC log, it seems that 
retracing service does not select  |  dependancies correctly (expects the 
first one to be installed).

Regards,
Luka
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Re: Apport retrace service invalidates valid crasher bugs...

2009-04-05 Thread Jan Claeys
Op zondag 05-04-2009 om 09:40 uur [tijdzone +0200], schreef Luka Renko:
 On Sunday 05 April 2009 08:21:53 Jan Claeys wrote:
  I reported a crash in Synaptic yesterday:
  https://bugs.launchpad.net/ubuntu/+source/synaptic/+bug/355415
 
  Now, the Apport retrace service invalidated this bug because I don't
  have scrollkeeper installed. But scrollkeeper is deprecated and
  replaced by rarian-compat (which is a dependency of ubuntu-desktop).
 
  Also, Synaptic installs  works just fine *without* scrollkeeper.

 This sounds very similar to the this bug I reported recently:
 https://launchpad.net/bugs/341358

I had already filed a bug too:
https://bugs.launchpad.net/ubuntu/+source/apport/+bug/355481
(I've marked it as a duplicate of your report.)

I see you were also concerned about other crasher bugs being hidden,
but according to Martin those bug reports have useless stacktraces
anyway.

Maybe the stacktrace is useless, but the number of such crashes might be
important too (Synaptic has been crashing like that for some time now),
or maybe there is a reason why the stacktraces are like that?

  Seems like something is wrong with the retrace service, and I wonder how
  many legitimate crasher bugs have been invalidated because of this?
  I really hope not too many other packages are impacted, and I think it
  might be useful to have a look at the invalidated bugs reported against
  those packages...

 Apport consistently rejected at least crasher bugs in kdebluetooth4,
 which was crashing on suspend/resume. As you can see from IRC log, it
 seems that retracing service does not select  |  dependancies
 correctly (expects the first one to be installed).

I was already suspecting something like that, but Synaptic doesn't use
|.  I think in this case the problem is that rarian-compat replaces,
conflicts  provides the scrollkeeper package, while synaptic has a
dependency on scrollkeeper, and ubuntu-desktop has a dependency on
rarian-compat.


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Re: Apport retrace service invalidates valid crasher bugs...

2009-04-05 Thread Martin Pitt
Luka Renko [2009-04-05  9:40 +0200]:
 This sounds very similar to the this bug I reported recently:
 https://launchpad.net/bugs/341358

Indeed it is the same reason. I'll work on this ASAP.

At least the impact is not that big, since it only rejects those
crashes if the retrace is really unusable (majority of functions
unknown in Stacktrace).

Martin
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Ubuntu Developer (www.ubuntu.com)  | Debian Developer  (www.debian.org)

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