Re: issue submitting crashes
On Fri, Oct 19, 2012 at 10:48:14AM +0200, Marius Kotsbak wrote: > On 18. okt. 2012 21:33, Brian Murray wrote: > > On Thu, Oct 18, 2012 at 12:24:23PM -0700, Jeremiah Njoroge wrote: > >> Is there an issue in yesterday and today's daily Quantal builds with > >> submitting crash reports? > >> > >> What I am observing is as follows: > >> > >> An app/process crashes > >> A pop up shows asking if I want to report a problem > >> After clicking on OK, I get the pop up to "Send an error report to > >> help fix the issue" > >> after clicking on continue, nothing happens after. > >> > >> I also see this by trying to submit the crash report using the > >> ubuntu-bug command > > > > Crash reports regarding stable releases, which Ubuntu 12.10, is go to > > errors.ubuntu.com and not the Ubuntu bug tracker in Launchpad. You can > > verify that the crash was upload by looking for a .uploaded file > > corresponding to the .crash file in /var/crash/ for the particular > > application or service that crashed. > > Please clarify. Do you say that there are not anymore reported bug > reports for crashes? The idea is that bug reports have already been created (during testing of the development release) for the majority of crashes that people will encounter. Additionally, submitting bug reports uses valuable resources on the local system and on Launchpad. However, the crashes are still submitted to errors.ubuntu.com and there you can see relationships between crashes and bug reports. > It that case, the crash dialog should be modified to give the user an > indication that the crash report has been uploaded. Like it is now > for me, it just disappears and I think itself has crashed... Is there > an existing bug report about this? I believe the thought is the process should be as non-disruptive as possible and a second dialog saying 'your crash was successfully sent' is disruptive. If you wanted to submit a bug about this apport is the correct package. -- Brian Murray Ubuntu Bug Master -- Ubuntu-qa mailing list Ubuntu-qa@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa
Re: issue submitting crashes
On Thu, Oct 18, 2012 at 12:24:23PM -0700, Jeremiah Njoroge wrote: > Is there an issue in yesterday and today's daily Quantal builds with > submitting crash reports? > > What I am observing is as follows: > > An app/process crashes > A pop up shows asking if I want to report a problem > After clicking on OK, I get the pop up to "Send an error report to > help fix the issue" > after clicking on continue, nothing happens after. > > I also see this by trying to submit the crash report using the > ubuntu-bug command Crash reports regarding stable releases, which Ubuntu 12.10, is go to errors.ubuntu.com and not the Ubuntu bug tracker in Launchpad. You can verify that the crash was upload by looking for a .uploaded file corresponding to the .crash file in /var/crash/ for the particular application or service that crashed. What you are used to seeing is the reporting of crashes for development releases to the Ubuntu bug tracker in Launchpad and to errors.ubuntu.com. -- Brian Murray Ubuntu Bug Master signature.asc Description: Digital signature -- Ubuntu-qa mailing list Ubuntu-qa@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa
Re: "The crash belongs to a package that is not installed." ???
On Wed, Sep 26, 2012 at 11:02:35AM +0100, Brendan Donegan wrote: > On 25/09/12 15:54, Brian Murray wrote: > >On Tue, Sep 25, 2012 at 09:44:25AM +0200, Gabor Toth wrote: > >>Just a question here. > >> > >> From time to time I get a system crash window popping up and saying > >>that there was a crash. I click on send the report - of course - and > >>then it comes up with another window saying "The crash belongs to a > >>package that is not installed." > >> > >>I do not get it. How can a package crash that is not even installed? > >>Can anyone light my way in this? > >Knowing what the contents of /var/crash is would be helpful in > >determining which application crashed. For example: > > > >/var/crash/_usr_share_apport_apportcheckresume.1000.crash > > > >indicates the application /usr/share/apport/apportcheckresume crashed > >and I know that is a part of apport. (You could check via dpkg -S > >/usr/share/apport/apportcheckresume.) Then I can use apt-cache policy > >to see if apport is installed: > > > >apport: > > Installed: 2.5.2-0ubuntu4 > > Candidate: 2.5.2-0ubuntu4 > > > >-- > >Brian Murray > >Ubuntu Bug Master > > > Something similar happens when the version of the package that > crashed does not match the one in the archive. It is intended to > stop bugs from being reported on old package versions, but the text > is deeply confusing. I wonder is it that? Are you referring to this Unreportable Reason? http://bazaar.launchpad.net/~ubuntu-branches/ubuntu/quantal/apport/quantal/view/head:/apport/ui.py#L122 That doesn't seem terribly confusing to me. If it isn't that particular reason search for other Unreportable Reason instances and please let me know which one is confusing. Thanks! -- Brian Murray Ubuntu Bug Master -- Ubuntu-qa mailing list Ubuntu-qa@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa
Re: "The crash belongs to a package that is not installed." ???
On Tue, Sep 25, 2012 at 09:44:25AM +0200, Gabor Toth wrote: > Just a question here. > > From time to time I get a system crash window popping up and saying > that there was a crash. I click on send the report - of course - and > then it comes up with another window saying "The crash belongs to a > package that is not installed." > > I do not get it. How can a package crash that is not even installed? > Can anyone light my way in this? Knowing what the contents of /var/crash is would be helpful in determining which application crashed. For example: /var/crash/_usr_share_apport_apportcheckresume.1000.crash indicates the application /usr/share/apport/apportcheckresume crashed and I know that is a part of apport. (You could check via dpkg -S /usr/share/apport/apportcheckresume.) Then I can use apt-cache policy to see if apport is installed: apport: Installed: 2.5.2-0ubuntu4 Candidate: 2.5.2-0ubuntu4 -- Brian Murray Ubuntu Bug Master -- Ubuntu-qa mailing list Ubuntu-qa@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa
Re: Remote Desktop Access from login screen
On Tue, Sep 18, 2012 at 10:35:38PM +0200, Carla Sella wrote: > Hello, > > I'm having a problem with Universal Client Config Service. > It happened that I was trying the Remote Desktop Access from Ubuntu > 12.10 login screen, I logged on to the Universal Client Config > Service, I had some days ago inserted a remote server to connect to, > but as I cancelled the entry I got an error message saying: > "Internal server error". > Now every time I logon to the Universal Client Config Service I get > the same error on a white background screen and cannot do anything > else. > I was thinking to report a bug, but I do not know against what. Maybe it is this package: lightdm-remote-session-uccsconfigure -- Brian Murray -- Ubuntu-qa mailing list Ubuntu-qa@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa
Re: problems with ubuntu-bug
On Wed, Aug 22, 2012 at 06:33:57PM +0200, Carla Sella wrote: > Brian Murray wrote: > > On Wed, Aug 22, 2012 at 05:32:33PM +0200, Carla Sella wrote: > > On Wed, Aug 22, 2012 at 5:31 PM, Carla Sella wrote: > > > On Wed, Aug 22, 2012 at 5:26 PM, Brian Murray wrote: > > >> On Wed, Aug 22, 2012 at 02:58:47PM +0200, Fabio Marconi wrote: > > >>> On Wed, 2012-08-22 at 14:53 +0200, Carla Sella wrote: > > >>> > Hello, > > >>> > I am testing "Unity GSetting Migration in Unity for Unity & Compiz > > >>> > Testing" and I have reported a bug using ubuntu-bug unity. > > >>> > After having filled in the bug report I clicked on submit bug, but I > > >>> > got a message saying that there was one error, I tried a bit > > >>> > everything but couldn't get the bug submitted. > > >>> > So I opened a bug using launchpad (bug #1040049), now I was trying to > > >>> > submit some data using ubuntu-bug -u 1040049 to help with more info, > > >>> > but when I launch this command in the terminal window I get this > > >>> > error: > > >>> > ERROR: The launchpadlib Python module is not installed. This > > >>> > functionality is not available. > > >>> > I installed python-launchpadlib and also python-launchpadlib-toolkit, > > >>> > but when I use ubuntu-bug -u bug-number I keep on getting the same > > >>> > error. > > >>> > I am doing this on a new install of Quantal Alpha3 on a partition on > > >>> > my PC with all updates applied and after having added the > > >>> > ppa:timo-jyrinki/prerelease for Unity testing. > > >>> > I used to use ubuntu-bug -u without problems. > > >>> > What can I do to submit more information for the bug I just opened ? > > >>> > > > >>> > > > >>> Hallo Carla > > >>> dunno if the one i've encountered, but b efore to click on submit, click > > >>> extra option and in the tag box search and sustitute with - the tilde > > >>> (~) > > >> > > >> What tag had a ~ in it? > > >> > > >> -- > > >> Brian Murray > > >> > > >> -- > > > > > > rc-6.2.0-0ubuntu3-test4 was c-6.2.0-0ubuntu3~test4 > > > > Sorry > > > > rc-6.2.0-0ubuntu3-test5 was c-6.2.0-0ubuntu3~test5 > > This is a bug in the apport package hook for unity or maybe even in > apport itself. A ~ is not allowed in tags in Launchpad and either the > package hook or apport should replace a ~ with - as you did. > > -- > Brian Murray > > > Do I have to report a bug or will you look into the matter? https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1040189 It'd help to have a complete list of tags that Launchpad doesn't allow. I did not find one quickly. -- Brian Murray -- Ubuntu-qa mailing list Ubuntu-qa@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa
Re: problems with ubuntu-bug
On Wed, Aug 22, 2012 at 05:32:33PM +0200, Carla Sella wrote: > On Wed, Aug 22, 2012 at 5:31 PM, Carla Sella wrote: > > On Wed, Aug 22, 2012 at 5:26 PM, Brian Murray wrote: > >> On Wed, Aug 22, 2012 at 02:58:47PM +0200, Fabio Marconi wrote: > >>> On Wed, 2012-08-22 at 14:53 +0200, Carla Sella wrote: > >>> > Hello, > >>> > I am testing "Unity GSetting Migration in Unity for Unity & Compiz > >>> > Testing" and I have reported a bug using ubuntu-bug unity. > >>> > After having filled in the bug report I clicked on submit bug, but I > >>> > got a message saying that there was one error, I tried a bit > >>> > everything but couldn't get the bug submitted. > >>> > So I opened a bug using launchpad (bug #1040049), now I was trying to > >>> > submit some data using ubuntu-bug -u 1040049 to help with more info, > >>> > but when I launch this command in the terminal window I get this > >>> > error: > >>> > ERROR: The launchpadlib Python module is not installed. This > >>> > functionality is not available. > >>> > I installed python-launchpadlib and also python-launchpadlib-toolkit, > >>> > but when I use ubuntu-bug -u bug-number I keep on getting the same > >>> > error. > >>> > I am doing this on a new install of Quantal Alpha3 on a partition on > >>> > my PC with all updates applied and after having added the > >>> > ppa:timo-jyrinki/prerelease for Unity testing. > >>> > I used to use ubuntu-bug -u without problems. > >>> > What can I do to submit more information for the bug I just opened ? > >>> > > >>> > > >>> Hallo Carla > >>> dunno if the one i've encountered, but b efore to click on submit, click > >>> extra option and in the tag box search and sustitute with - the tilde > >>> (~) > >> > >> What tag had a ~ in it? > >> > >> -- > >> Brian Murray > >> > >> -- > > > > rc-6.2.0-0ubuntu3-test4 was c-6.2.0-0ubuntu3~test4 > > Sorry > > rc-6.2.0-0ubuntu3-test5 was c-6.2.0-0ubuntu3~test5 This is a bug in the apport package hook for unity or maybe even in apport itself. A ~ is not allowed in tags in Launchpad and either the package hook or apport should replace a ~ with - as you did. -- Brian Murray -- Ubuntu-qa mailing list Ubuntu-qa@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa
Re: problems with ubuntu-bug
On Wed, Aug 22, 2012 at 02:58:47PM +0200, Fabio Marconi wrote: > On Wed, 2012-08-22 at 14:53 +0200, Carla Sella wrote: > > Hello, > > I am testing "Unity GSetting Migration in Unity for Unity & Compiz > > Testing" and I have reported a bug using ubuntu-bug unity. > > After having filled in the bug report I clicked on submit bug, but I > > got a message saying that there was one error, I tried a bit > > everything but couldn't get the bug submitted. > > So I opened a bug using launchpad (bug #1040049), now I was trying to > > submit some data using ubuntu-bug -u 1040049 to help with more info, > > but when I launch this command in the terminal window I get this > > error: > > ERROR: The launchpadlib Python module is not installed. This > > functionality is not available. > > I installed python-launchpadlib and also python-launchpadlib-toolkit, > > but when I use ubuntu-bug -u bug-number I keep on getting the same > > error. > > I am doing this on a new install of Quantal Alpha3 on a partition on > > my PC with all updates applied and after having added the > > ppa:timo-jyrinki/prerelease for Unity testing. > > I used to use ubuntu-bug -u without problems. > > What can I do to submit more information for the bug I just opened ? > > > > > Hallo Carla > dunno if the one i've encountered, but b efore to click on submit, click > extra option and in the tag box search and sustitute with - the tilde > (~) What tag had a ~ in it? -- Brian Murray -- Ubuntu-qa mailing list Ubuntu-qa@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa
Re: Partial upgrade Can't guess meta-package
Actually update-manager is a better package here as Russell indicated that he had already installed the system and the problems were trying to upgrade after installing the system. Additionally, the update-manager apport package hook will give us better log files to debug this issue. On Tue, Apr 17, 2012 at 06:23:32PM -0400, Nicholas Skaggs wrote: > Russell, I would report this via ubuntu-bug ubiquity and note you > encountered the bug in the iso tracker. Thanks for helping test! > > Nicholas > > On 04/17/2012 06:12 PM, Russell Hart wrote: > > Hi, > > > > I doing the 'Install (ubiquity) in Ubuntu DVD amd64 for Precise Daily' > > test case in a Virtual Machine with Oracle VirtualBox. > > > > It installed OK and rebooted as expected. After running sudo apt-get > > update and opening Update Manager it asked, 'Not all updates can be > > installed' 'Run a partial upgrade, to install as many updates as > > possible. ' > > > > I tried the Partial Upgrade but got an error message 'Can't guess > > meta-package' 'Your system does not contain a ubuntu-desktop, > > kubuntu-desktop, xubuntu-desktop or edubuntu package and it was not > > possible to detect which version of Ubuntu you are running. Please > > install one of the packages above first using synaptic or apt-get > > before processing. ' > > > > ubuntu-desktop is installed and the newest version (sudo apt-get > > install ubuntu-desktop). > > > > Thanks, > > Russell Hart > > > > > > > > -- > Ubuntu-qa mailing list > Ubuntu-qa@lists.ubuntu.com > Modify settings or unsubscribe at: > https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa -- Brian Murray Ubuntu Bug Master -- Ubuntu-qa mailing list Ubuntu-qa@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa
Re: Should the installer be showing 12.04 yet?
On Thu, Feb 02, 2012 at 12:45:33AM +1030, Andrew McDonnell wrote: > Hi, all > > I was testing the Xubuntu WUBI install and noticed that in the second phase of > the install the screenshots in the installer wizard had Xubuntu 11.10 > > Is this a bug or does that not get changed until the last minute? https://bugs.launchpad.net/ubuntu/+source/ubiquity-slideshow-ubuntu/+bug/899503 It has been reported as a bug. -- Brian Murray Ubuntu Bug Master signature.asc Description: Digital signature -- Ubuntu-qa mailing list Ubuntu-qa@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa
Re: QA tasks available
On Mon, Dec 05, 2011 at 04:24:19PM +, Gema Gomez wrote: > Dear QA Team, > > as promised, here it is a list of tasks that need to be done and we are > in the process of doing that you could own if you have the time: > > - ISO testing tasks > (https://blueprints.launchpad.net/ubuntu/+spec/other-p-builds-smoke-testing): > > 1) Compile a list of applications that are installed by default by the > ISO installers (one for Desktop, one for Server) and propose two or > three basic test cases that could be run post install giving us basic > confidence that the ISO is good for further testing (i.e. compile a list > of post-install smoke tests that we could run with Jenkins). > - This task is not about generating code, but about thinking of what > packages of the ones installed are important and worth testing in a > daily test suite. We could split it in different tasks for different > people if we generate first a list of apps that we can use for the > generation of test cases. > 2) We need to fix the existing test cases in the tracker and convert > them to a better, more understandable format. Basically we need to > convert them to unambiguous and meaningful test cases. Some of them are > redundant, some of them are too long to be just one test case, some > others do not make sense anymore. This is a tidy up task that needs to > be done. > > - Metrics > (https://blueprints.launchpad.net/ubuntu/+spec/other-p-qa-metrics): > 3) I have some tasks here that could use some help. We need to look at > the codebase of Ubuntu main and see how to instrument the code so that > we can start generating code coverage metrics. This is about compiling > the Ubuntu code with gcov and generating binaries that can be used > (still to be seen how to install them) for this end. > - This task requires code in-depth knowledge and familiarity on how > things are built and can be changed to build in a different way. We > should decide where to start instrumenting and why. > > 4) Look into how to do test escape analysis with launchpad. TEA is an > analysis that will tell us, after Precise, if we missed some problems > that were found by someone after we did our testing and that should help > us understand whether we should be adding new test cases in those > "missed" areas or not. > > 5) Gather test cases from defects. This is about making a list of > defects that have been fixed for Oneiric and that have a set of steps to > reproduce the problem that needs to be gathered and written into a > proper test case. Here are some Launchpad searches that should help: Bugs with an oneiric task that are Fix Released and have been tagged 'testcase'. https://bugs.launchpad.net/ubuntu/oneiric/+bugs?field.searchtext=&orderby=-importance&field.status%3Alist=FIXRELEASED&assignee_option=any&field.assignee=&field.bug_reporter=&field.bug_supervisor=&field.bug_commenter=&field.subscriber=&field.component-empty-marker=1&field.tag=testcase&field.tags_combinator=ANY&field.status_upstream-empty-marker=1&field.has_cve.used=&field.omit_dupes.used=&field.omit_dupes=on&field.affects_me.used=&field.has_no_package.used=&field.has_patch.used=&field.has_branches.used=&field.has_branches=on&field.has_no_branches.used=&field.has_no_branches=on&field.has_blueprints.used=&field.has_blueprints=on&field.has_no_blueprints.used=&field.has_no_blueprints=on&search=Search Bugs about Ubuntu that are Fix Released and tagged 'testcase' and 'oneiric'. This one is timing out and causing an OOPs although it would be easy to get a list of the same bugs using the Launchpad API. https://bugs.launchpad.net/ubuntu/+bugs?field.searchtext=&orderby=-importance&field.status%3Alist=FIXRELEASED&assignee_option=any&field.assignee=&field.bug_reporter=&field.bug_supervisor=&field.bug_commenter=&field.subscriber=&field.component-empty-marker=1&field.tag=oneiric+testcase&field.tags_combinator=ALL&field.status_upstream-empty-marker=1&field.has_cve.used=&field.omit_dupes.used=&field.omit_dupes=on&field.affects_me.used=&field.has_no_package.used=&field.has_patch.used=&field.has_branches.used=&field.has_branches=on&field.has_no_branches.used=&field.has_no_branches=on&field.has_blueprints.used=&field.has_blueprints=on&field.has_no_blueprints.used=&field.has_no_blueprints=on&search=Search My bug bot automatically tags bugs with the words "TEST CASE" in the description 'testcase' and has been doing so for some time now. -- Brian Murray -- Ubuntu-qa mailing list Ubuntu-qa@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa
Re: Workaround field for bugs
On Tue, Jun 28, 2011 at 05:47:33PM +0200, Paolo Sammicheli wrote: > > Hi everybody, > > Unfortunately I missed the last IRC Meeting but I've seen on the log that > Brian Murray > informed you about his research (thanks again Brian!). > > For those who don't know what I'm talking about, this is the relevant links: > > https://wiki.ubuntu.com/BugsKnownWorkAround > https://bugs.launchpad.net/launchpad/+bug/54652 > > So, at moment around 10.000 bugs have information about workaround but the > point is that > the information is not properly exposed. > > One example is the bug #753971 ( http://pad.lv/753971 ) > > Workarounds for this bug would be: > > - Log in on Classic Mode since only Unity is affected > - Downgrade unity to 3.8.10-0ubuntu2 > sudo apt-get install unity=3.8.10-0ubuntu2 unity-common=3.8.10-0ubuntu2 > > But the information is spread on the comments, although this is a well known > bug in > Natty in which many well known developers have ran into (and as far I > understand this > case isn't included in Brian research because there's no workaround keyword > on the > description). > > So, my opinion is still that we need to improve the workaround exposition > improving > launchpad itself, but I don't know where to move the next step. > > Suggestions? I'd suggest creating an official bug tag for workaround and using the tag to search for bug reports with workarounds as it is not easy to search bug descriptions. We could then take the list of bugs with variations of the word 'workaround' in the bug description and tag them with the workaround tag. Some of this could be done automatically but the majority would need to be done manually. Then going forward we could update the description with the workaround and also tag the bug reports. -- Brian Murray Ubuntu Bug Master signature.asc Description: Digital signature -- Ubuntu-qa mailing list Ubuntu-qa@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa
Mago Tests
I recently ran across http://launchpad.net/bugs/761094 (download updates while installing Ubuntu does nothing) and was wondering if a test for it would be appropriate for Mago. If not where can we test this to ensure that it doesn't happen again? Actually, I think there is probably a fair bit of stuff that could / should be tested post-install. Thanks, -- Brian Murray Ubuntu Bug Master signature.asc Description: Digital signature -- Ubuntu-qa mailing list Ubuntu-qa@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa
Re: MCP79 Sound Issues
On Fri, Apr 01, 2011 at 12:04:34PM +0200, Alexey Fisher wrote: > Hi Matthew, > > check if als volume controllers are on maximum and not muted. You can > use "alsamixer" (start im terminal). > > Take a look a this howto: > https://help.ubuntu.com/community/SoundTroubleshooting > > and report a bug by using "apport-bug" command. 'ubuntu-bug' will also work and might be easier to remember. -- Brian Murray Ubuntu Bug Master signature.asc Description: Digital signature -- Ubuntu-qa mailing list Ubuntu-qa@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa
Re: Laptop testing: Backlight test needed
On Sun, Mar 27, 2011 at 03:48:22PM -0700, Joseph Areeda wrote: > James, > > How did you modify grub for backlighting? Is there a thread or a > wiki page on how to do it? > > I never did get it to work on my Thinkpad 510 with Lucid or Maverick. > > Until I get better dependability on my desktop, I can't risk my laptop. This Kernel Team wiki page contains some information on debugging issues with the backlight on laptops. https://wiki.ubuntu.com/Kernel/Debugging/Backlight -- Brian Murray Ubuntu Bug Master signature.asc Description: Digital signature -- Ubuntu-qa mailing list Ubuntu-qa@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa
Ubuntu Bug Day - March 24, 2011
Hello fellow Ubuntu Bug Triagers! This week's Bug Day target is your friendly neighborhood installer ubiquity! * 150 New bugs need a hug We are trying something different this week and specifically focusing on recreating New bug reports about ubiquity. Our goal is to move them to the Confirmed status after having improved the bug report by recreating it and documenting the steps to recreate it. So download your latest daily CD image of choice[1], setup your favorite installer testing system (real or virtual) and get ready for the Bug Day on March 24th, 2011! * http://wiki.ubuntu.com/UbuntuBugDay/20110324 * join us on irc in #ubuntu-bugs on Freenode We are always looking for new tasks or ideas for the Bug Days, if you have one add it to the planning page https://wiki.ubuntu.com/UbuntuBugDay/Planning. If you're new to all this, head to http://wiki.ubuntu.com/Bugs [1] http://cdimage.ubuntu.com/ For example, see the daily-live directory for Ubuntu desktop images with ubiquity Have a nice day, -- Brian Murray Ubuntu Bug Master signature.asc Description: Digital signature -- Ubuntu-qa mailing list Ubuntu-qa@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa
Re: I'd like to introduce myself and ask newbie questions
Identifying the bug reports that the original post was experiencing was a huge help and I've escalated one of them. So thank you! On Fri, Mar 11, 2011 at 07:58:05PM +0100, Mads ¤ wrote: > Hi. > I am very sorry, no rudeness is intended. I have not been participating long > myself and is very unsure about how to do things right. > I have not been able to install Natty because of these two bugs and just > wanted to help. > Mads > > > On 11 March 2011 18:58, Eliseo Duarte wrote: > > > this is not a meet and greet! > > -Original Message- > > Date: Friday, March 11, 2011 8:58:12 am > > To: ubuntu-qa@lists.ubuntu.com > > From: "Mads ¤" > > Subject: Re: I'd like to introduce myself and ask newbie questions > > > > > > > > The install iso boots but never makes it past the first screen > > > "Preparing to Install Ubuntu", attached is the VM log, if anyone can see > > > what I'm missing I'd appreciate it. > > > > > > > Your problem is real and there is a reported bug: > > https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/723990 > > > > > > Booting from a USB stick on a real machine (Phenom II x6) was worse. > > > Problem mounting Sr0 after I tried to install. > > > > > > CD worked a bit better, it at least gave me an error message: > > > "ubi-partman failed with exit code 141. Further information may be > > > found in /var/log/syslog. Do you want to try running this step again > > > before continuing..." I could try it with the live CD on this system. I > > > may > > > > > > > > This one to: > > https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/730209 > > -- > > Ubuntu-qa mailing list > > Ubuntu-qa@lists.ubuntu.com > > Modify settings or unsubscribe at: > > https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa > > > > > > > -- > Ubuntu-qa mailing list > Ubuntu-qa@lists.ubuntu.com > Modify settings or unsubscribe at: > https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa -- Brian Murray Ubuntu Bug Master signature.asc Description: Digital signature -- Ubuntu-qa mailing list Ubuntu-qa@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa
Re: I'd like to introduce myself and ask newbie questions
On Thu, Mar 10, 2011 at 10:01:03AM -0800, Joseph Areeda wrote: > Greetings all, > > I am retired from a career in software development and medical > research. I've been using Unix since 1983 (at least that's the first > comment in my .cshrc file) and Ubuntu for about a year. I like Ubuntu > and would like to give back a little by participating in QA and perhaps > a bit of coding. > > I've been reading Wiki's and this mailing list, signed up for the mentor > thing, but that seems slow moving, so let's try this list. I need some > help or focus to get started. > > I've read that testing on a virtual machine is not as good as a hardware > install, but it seems to a good place to start with an alpha release, > especially one like Natty which has extensive UI changes. One can do lots of testing in a virtual machine and we welcome any help! > I thought I'd start with VirtualBox and load my favorite packages and > get the feel of it before I loaded it onto hardware but I can't seem to > get it to load. I'm running 10.04 LTS (Linux jsa 2.6.32-29-generic > #58-Ubuntu SMP Fri Feb 11 20:52:10 UTC 2011 x86_64 GNU/Linux) on a > laptop (I5 4Gb) and a desktop (AMD Phenom X6 16GB). I downloaded the > latest Vbox from Oracle (4.04). I use zsync to update a few times over > the last week, they all behave the same. > > The install iso boots but never makes it past the first screen > "Preparing to Install Ubuntu", attached is the VM log, if anyone can see > what I'm missing I'd appreciate it. As mentioned in another post you've certainly hit a bug here. > I can run Meerkat (Linux meerkat 2.6.35-27-generic #48-Ubuntu SMP Tue > Feb 22 20:25:29 UTC 2011 i686 GNU/Linux) in a VM with the same > settings. I've tried a bunch of different ones and both 32 and 64 bit > versions. You could test the distribution upgrade process and then be running the development release that way. You'd need to use 'update-manager -d' to get update manager to check for the development release though. In case you didn't run across it here is some documentation regarding testing - https://wiki.ubuntu.com/Testing. -- Brian Murray Ubuntu Bug Master signature.asc Description: Digital signature -- Ubuntu-qa mailing list Ubuntu-qa@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa
Re: I'd like to introduce myself and ask newbie questions
On Fri, Mar 11, 2011 at 10:26:26AM -0800, Joseph Areeda wrote: > > > On 03/11/2011 09:58 AM, Eliseo Duarte wrote: > >this is not a meet and greet! > OK. But I've been reading this list for months and you are the > first one to say that. I apologize, I thought I had enough issues > with the Alpha release to at least start a discussion. You did and thank you for bringing them up. > Could you direct me to some reading on how best to use this list? > I'm trying to get started in the QA process and my reading of the > Wiki and everything else I've found on the website leaves me with > questions. This is a perfectly acceptable place to ask questions regarding the Quality Assurance process. For real time answers you might also try #ubuntu-quality on Freenode's IRC servers. -- Brian Murray Ubuntu Bug Master signature.asc Description: Digital signature -- Ubuntu-qa mailing list Ubuntu-qa@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa
Re: Maybe a wget bug?
On Fri, Feb 25, 2011 at 09:21:23AM -0600, irlandes wrote: > I am not sure of this, or I'd be working on a bug report. > > Kubuntu 10.04 on a Dell Vostro laptop. > > I have always used wget for downloading iso's. Our service in rural > Mexico is nothing to write about. Also we have file size limitations > which I did not understand until I installed vnstat last week. > > Over the years wget always gave perfect md5sums no matter how many times > I interrupted the download with CTRL-Z, then restarted it. > > In recent months, I get bad downloads. I finally let kde-dvd run all the > way with no interruptions, and got a good download. I had tried 3 times > with interruptions and all three were bad on md5sum. > > It may be coincidence. I need to do a lot more work before I decide it > is a real problem or not. Some other things you might think about are: Are you using the same version of wget? Has the server changed at all? Which version of the KDE DVD are you downloading? If it were the Natty one, the development release, I'd expect something odd to happen. > Also, I need to try a later version and see if it is the same. > > I think I will need to do a small iso such as puppy. 1.3 GB is too large > for experiments on my service. You might try the netboot iso: http://archive.ubuntu.com/ubuntu/dists/natty/main/installer-i386/current/images/netboot/ It is about 20M. -- Brian Murray Ubuntu Bug Master signature.asc Description: Digital signature -- Ubuntu-qa mailing list Ubuntu-qa@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa
Re: Cant log in ubuntu-qa with launchpad
On Sun, Jan 23, 2011 at 03:33:13PM +0100, Javier Domingo wrote: > Hello, > I can't log in the main page https://qa.ubuntu.com/wp-login.php with the > launcpad... (maybe it is not for logging) and it has not an appropiate > certificate. I've opened a ticket regarding not being able to login, thanks for bringing this to our attention. What exactly are you trying to accomplish though? -- Brian Murray Ubuntu Bug Master signature.asc Description: Digital signature -- Ubuntu-qa mailing list Ubuntu-qa@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa
Re: lp:~ubuntuqa bot has no description
On Wed, Dec 08, 2010 at 11:59:05PM +0900, Nobuto MURATA wrote: > Hi Ubuntu QA team, > > In Launchpad, ubuntuqa(Ubuntu QA Website) acount[1], tags bugs related to ISO > testing as "iso-testing". However it has no description on LP profile page. > > When I saw it for the first time, I felt strange and even thought it's a spam > account. But now, I understand that it's a bot for auto-tagging. I think it's > good to display an explanation what the bot is for on the account's > description > like the text below. It may be helpful. > > - > This is a bot owned by Ubuntu QA team[2]. > > This bot automatically adds "iso-testing" tag to bugs reported as related on > Ubuntu ISO testing tracker[3]. For more information, please refer ISO testing > page[4]. > - > > How do you think? Thanks for bringing this to our attention, I've gone ahead and added the words that you suggested to the ubuntuqa bot's page. Thanks for providing an idea for the content too! -- Brian Murray Ubuntu Bug Master signature.asc Description: Digital signature -- Ubuntu-qa mailing list Ubuntu-qa@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa
Writing a mago test
I was looking at http://launchpad.net/bugs/675063 today and was wondering if this was something that we could test with mago. I wasn't sure about how to test the contents of a specific cell in gnome-sudoku. -- Brian Murray Ubuntu Bug Master signature.asc Description: Digital signature -- Ubuntu-qa mailing list Ubuntu-qa@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa
Re: Packages to investigate
On Tue, Nov 30, 2010 at 11:51:19AM +0100, Jean-Baptiste Lallement wrote: > On 11/22/2010 10:22 PM, Brian Murray wrote: > > As we all know there are a lot of packages and bugs to keep track of in > > Ubuntu. One idea that occurred to me recently, to help identify > > packages in need of triage, was to calculate an average bug heat for the > > particular package. I've made a first pass at this using all the > > packages in the ubuntu-desktop package set. Here are the top 10 > > packages: > > > > usb-modeswitch-data - median: 764, mode: 1448 > > language-pack-gnome-fa-base - median: 408, mode: 408 > > language-pack-gnome-pt - median: 318, mode: 318 > > couchdb-glib - median: 210, mode: 210 > > netbook-meta - median: 145, mode: 408 > > pyopenssl - median: 136, mode: 259 > > shotwell - median: 124, mode: 6 > > appmenu-gtk - median: 122, mode: 408 > > gnome-python-extras - median: 114, mode: 3 > > telepathy-gabble - median: 104, mode: 49 > > > > As I ran this last Friday there might be some variance in the numbers. > > I'm curious whether or not you think the bug reports for these packages > > really need reviewing. > > > > Thanks, > > > Thanks Brian. This is really interesting. If we apply this calculation > to the packages installed by default in Natty, the top 10 looks like: > shotwell - median: 189 > empathy - median: 91 > gcalctool - median: 86 > gbrainy - median: 86 > gwibber - median: 81 > simple-scan - median: 76 > software-center - median: 68 > pitivi - median: 68 > transmission - median: 60 > gnome-bluetooth - median: 59 > > Compared to the list based on the number of bugs: > evolution > firefox > gdmsetup > nautilus > nm-connection-editor > ooffice > software-center > totem > update-manager > > So I can not say that this is the list that I had in mind, but the > result is expected. > When we build the list based on volume of bugs, we get the most used > applications. But when we use the bug heat we get the applications with > fewer bugs but which are in need of triage (I'm not saying that the > applications with a large number of bugs don't need triage) > > The list needs a closer look though. For instance: > - shotwell is in 1rst position, but when I look at the reports, there > are 2 bugs with a heat of 3491, and I don't see anything specific that > could explain such a value. Is it the weight of untriaged report being a > bit too important or something else ? It doesn't seem to match the bug > heat algorithm. Looking closer at the bug heat algorithm it seems that a fair bit of it is based on recent activity. From some of the documentation the theory follows: Bug has been active within the past 24 hours Add 25% of the project's hottest bug's score divided by the number of days since the first activity on the bug in question Bug has not been active* in within the past 24 hours Subtract 1% of the bug heat score for every day of inactivity So it seems to follow that the newest bugs will the highest heat. I guess there is a larger question of what we think makes a bug hot. Initially, I thought the number of users affected, number of subscribers and number of duplicates (among some other things) was a good indicator. Two out of those three things are now cached on the bug table so we could recreate the bug heat without taking into account recent activity. I feel like this might provide a more useful number. > - gbrainy, I was surprised to find a game in the list. In fact, there is > a very limited number of bugs filed against this package and some of > them with high heat. I've triaged the report with the highest heat > (>300) and it fell to a heat of 12. So the next run of your script > should move it lower into the list. > - gcalctool, same thing, the first bug had a heat of 237, and after > asking for more information it fell to 8. > > So, yes, this is useful to help us to direct our testing and triaging > effort. But the calculation of the bug heat needs to be clarified. > Maybe this could be added to the 'Opportunities' list in harvest ? By this do you mean the hottest, those outside the standard deviation, bugs for a package should be listed as an opportunity in harvest? Thanks, -- Brian Murray Ubuntu Bug Master signature.asc Description: Digital signature -- Ubuntu-qa mailing list Ubuntu-qa@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa
Packages to investigate
As we all know there are a lot of packages and bugs to keep track of in Ubuntu. One idea that occurred to me recently, to help identify packages in need of triage, was to calculate an average bug heat for the particular package. I've made a first pass at this using all the packages in the ubuntu-desktop package set. Here are the top 10 packages: usb-modeswitch-data - median: 764, mode: 1448 language-pack-gnome-fa-base - median: 408, mode: 408 language-pack-gnome-pt - median: 318, mode: 318 couchdb-glib - median: 210, mode: 210 netbook-meta - median: 145, mode: 408 pyopenssl - median: 136, mode: 259 shotwell - median: 124, mode: 6 appmenu-gtk - median: 122, mode: 408 gnome-python-extras - median: 114, mode: 3 telepathy-gabble - median: 104, mode: 49 As I ran this last Friday there might be some variance in the numbers. I'm curious whether or not you think the bug reports for these packages really need reviewing. Thanks, -- Brian Murray Ubuntu Bug Master signature.asc Description: Digital signature -- Ubuntu-qa mailing list Ubuntu-qa@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa
Triaging Opportunities in Harvest
You might think of harvest[1] as a tool primarily for developers. However, after some recent discussions at the UDS for Natty I've started to put some triaging and testing opportunities in there too. Currently, you can find opportunities regarding crash reports needing a bug pattern and bugs that need an SRU verification performed. The neat thing, in my mind, about using harvest for this is that it presents the opportunities on a package or package set basis and you can more quickly filter on the type of work you want to do. If you have any more ideas of triaging opportunities we can present in harvest just let me know your idea and I'll make it happen. [1] http://harvest.ubuntu.com -- Brian Murray Ubuntu Bug Master signature.asc Description: Digital signature -- Ubuntu-qa mailing list Ubuntu-qa@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa
Re: Mandatory / Optional testcases
On Thu, Sep 30, 2010 at 01:12:58PM +0200, Ara Pulido wrote: > > Hello all! > > This email is about the way we manage testcases during milestone release > testing cycles (also known as ISO testing). If you don't have experience > with ISO testing you can read the documentation [1]. > > *A bit of background* > > From Beta milestone, onwards, the release team requires the testcases in > the ISO tracker to be covered in a 100% ratio, in order to approve the > release. During the Lucid cycle we (Release team & QA) decided to move > some of those testcases as "Optional" for release, as they were not that > important, and we needed better coverage in the rest. > > The problem was that most of the optional testcases remained uncovered. > During Maverick UDS, we had a session to rethink the testcases and move > some of them back to mandatory, and the other way round. Also, the > optional testcases were not that optional anymore, they had to be run at > least once every milestone (as opposed to mandatory, that need to be run > at least once in every image that contains the testcase in every milestone). > > During the Maverick cycle we have had an obvious problem with the > naming. People not aware of that session still thought that the optional > testcases were optional. Some others, when they discovered that the > optional testcases were not that optional, missed having optional testcases. > > I think that those optional (really optional) tests have a value. Maybe > they are not release critical but they are good to have around, so that > people can manage better their testing processes. Some examples: the ARM > team likes to have a Netboot testcase, but it is not critical if not > covered; the Ubuntu Studio team would like to have some HW specific > tests, but still make it to release, if they are not covered; etc. > > *Proposal* > > * Create a new category "Run Once" and move there those testcases that > need to be run at least once every milestone. (Most of the tests that > are now under the "optional" category.) > * Use the "Optional" category for those tests that really are optional > for release. If they are not covered, or they fail, the release can > still go. > * The "Mandatory" category would remain as it is. > > This is a proposal for the Natty release. If the release team agrees > with those changes, I could implement them during the first week of the > new cycle. If you think that this should be discussed during UDS, let me > know. This makes a lot of sense to me and I don't any further discussion is necessary. -- Brian Murray signature.asc Description: Digital signature -- Ubuntu-qa mailing list Ubuntu-qa@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa
Re: Reports in Cranberry
On Wed, Sep 22, 2010 at 10:54:08AM +0200, Ara Pulido wrote:
> Hello all,
>
> If you happen to have a script running in cranberry that uses /css /img
> and/or /ubuntu09 for your styling, please, change your scripts so the
> generated report uses /reports/{css,img,ubuntu09} instead of
> /{css,img,ubuntu09}/
This worked pretty well for me:
perl -p -i -e 's/(href="\/)(ubuntu09|css|img)/\1reports\/\2/g' *.html
--
Brian Murray
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Re: Greetings ...
On Mon, Aug 30, 2010 at 10:30:30PM -0500, Guy Stalnaker wrote: > Thanks Jim for the pointer to the Forum. I've never even noticed that > second set below the upper set. > > I was able to find posts for all five of the issues I've noticed, some > of which are acknowledged bugs, some of which of work-arounds, and a > couple of which appear to have as yet no solution. I posted where > appropriate. Do the problems without solutions have bugs, reported in Launchpad, associated with them? Is there anything of high importance that we should be aware of? Thanks, -- Brian Murray Ubuntu Bugmaster signature.asc Description: Digital signature -- Ubuntu-qa mailing list Ubuntu-qa@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa
Re:
On Tue, Jul 20, 2010 at 06:29:10PM -0600, Charlie Kravetz wrote: > On Tue, 20 Jul 2010 15:23:31 -0700 > Brian Murray wrote: > > > On Mon, Jul 12, 2010 at 04:31:09PM -0400, Mackenzie Morgan wrote: > > > On Sun, Jul 11, 2010 at 9:09 PM, Bradley Spearpoint > > > wrote: > > > > i would like a ubuntu disk sent to me please > > > > > > You can request CDs from http://shipit.ubuntu.com > > > > > > This list is for the quality assurance team. > > > > I wonder if there something about the list name / description that could > > be clarified to prevent messages like this. At lists.ubuntu.com it > > currently says: > > > > Ubuntu Quality Assurance discussion list > > > > Any ideas on what might help? > > > > Thanks, > > -- > > Brian Murray > > Ubuntu Bug Master > > Many think of Quality Assurance as the place to resolve issues, since > any issue is a degradation of quality. Perhaps something like: > > Ubuntu Quality Assurance (bug triage, testing, etc) discussion list > > would more clearly define it while keeping it short. Thanks for the idea I've gone with this easy change in the hopes that it may have some effect. -- Brian Murray Ubuntu Bug Master signature.asc Description: Digital signature -- Ubuntu-qa mailing list Ubuntu-qa@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa
Re:
On Mon, Jul 12, 2010 at 04:31:09PM -0400, Mackenzie Morgan wrote: > On Sun, Jul 11, 2010 at 9:09 PM, Bradley Spearpoint > wrote: > > i would like a ubuntu disk sent to me please > > You can request CDs from http://shipit.ubuntu.com > > This list is for the quality assurance team. I wonder if there something about the list name / description that could be clarified to prevent messages like this. At lists.ubuntu.com it currently says: Ubuntu Quality Assurance discussion list Any ideas on what might help? Thanks, -- Brian Murray Ubuntu Bug Master signature.asc Description: Digital signature -- Ubuntu-qa mailing list Ubuntu-qa@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa
Re: Ubuntu QA Meeting Minutes - 2010-06-09
On Thu, Jun 10, 2010 at 02:45:57PM -0400, Ronald McCollam wrote: > == Meeting logs == > > I do not believe that #ubuntu-quality is logged (at least I have been > unable to find the logs) so I have put a transcript here: > > http://people.canonical.com/~fader/20100609.txt > > == Actions from last meeting == > > * ara to create hudson+mago branch and write some docs: DONE, see > https://wiki.ubuntu.com/FoundationsTeam/Specs/SharingTestingInfrastructure#Mago%20Tests > * ara to talk with IRC council to set up bot in #ubuntu-quality: DONE > > == SRU Testing (sbeattie) == > > The latest report as well as an archive of previous ones can be found > at: > > https://wiki.ubuntu.com/QATeam/SRUReports > > Help testing Stable Release Updates is always needed! You can check > what needs testing at: > > http://people.canonical.com/~ubuntu-archive/pending-sru.html > > == Bug Day status (pedro_) == > > Last week the Bugsquad team ran a Bug Day for Compiz: > > https://wiki.ubuntu.com/UbuntuBugDay/20100603 > > Turnout was low due to Alpha 1 also being released that week, using a > lot of testing resources. ~15 bugs were triaged that day. > > The next Bug Day is on gnome-games and work has already begun: > https://wiki.ubuntu.com/UbuntuBugDay/20100610 > > Help always welcome! You can join the Bugsquad at #ubuntu-bugs > > == Blueprints update (all) == > > Status toward Alpha 2 is available here: > > > http://people.canonical.com/~pitti/workitems/maverick/canonical-platform-qa-maverick-alpha-2.html > > sbeattie and hggdh are re-evaluating the server tests to verify what is > possible and drop the tests that cannot be performed. > > == Kernel Triage Summit (JFo) == > > The kernel team is redefining their triage methods. Work is ongoing on > this front, but the following wiki pages have information already: > > https://wiki.ubuntu.com/Kernel/Tagging > https://wiki.ubuntu.com/Kernel/BugReview > > Additionally they are planning what is hoped to be a twice-yearly event > called the Kernel Triage Summit. This will be an online event to help > triagers learn how to work with various types of kernel bugs. There > will be sessions on how to triage bugs for specific kernel subsystems as > well as some general kernel triage sessions. > > JFo is still preparing information about the event and will be sending > out information on several mailing lists. He has also agreed to return > to the QA meeting to provide this information there. > > Finally, he has discussed this on the Ubuntu UK podcast: > > http://podcast.ubuntu-uk.org/2010/06/09/s03e09-the-talk-of-the-town/ > > == Sound Card Compatibility Testing (awbancroft) == > > awbancroft has pointed out that audio is an area of concern for bugs in > Ubuntu. After some discussion, we decided to try a targeted testing > program similar to the one we ran last cycle for proprietary video > driver tests. awbancroft has agreed to head up this effort and will put > together a plan for testing with ara acting as a mentor. > > There are also several wiki pages with information about audio testing. > JFo is working on a central location for these, but until that is ready, > the information is available here: > > https://wiki.ubuntu.com/Audio > https://wiki.ubuntu.com/DebuggingSoundProblems > > == Selection of new chair (fader_) == > > bladernr has agreed to act as chair next week. The meeting will take > place at 1700 UTC in #ubuntu-quality. > > == Location of meetings == > > ara and bladernr proposed that we keep the meetings in #ubuntu-quality > rather than #ubuntu-meeting for flexibility and control purposes. A > vote was had and was unanimously in favor of this. Future meetings will > take place in #ubuntu-quality. Shouldn't there be an action to update the Fridge about the meeting location then? > == Actions == > > * sbeattie and hggdh to reevaluate server tests > * AWB to put together a structured testing program for audio testing > (with mentorship from ara) -- Brian Murray Ubuntu Bug Master signature.asc Description: Digital signature -- Ubuntu-qa mailing list Ubuntu-qa@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa
Re: ISO testing: reporting bugs on "current" versions
On Mon, Jun 07, 2010 at 09:17:53AM -0400, J wrote: > On Mon, Jun 7, 2010 at 06:44, Byte Soup wrote: > > Hi All, > > > > I just signed up for some ISO testing and it seems ive missed the boat on > > getting the right image now as every image reference on the tracker page > > points to one thats not there anymore: > > > > http://iso.qa.ubuntu.com/qatracker/ > > > > Anyway if I find a problem with a current version, whats the best way to > > report this bug? I guess I cant submit the results into the tracker can I? > > The same way we file bugs during ISO testing. Via Launchpad. > > The only catch is, if you do not add the bug to a result in the ISO > tracker, you need to manually add the tag iso-testing to the bug you > file in Launchpad. > > Normally, if you open Bug 123456 against something during ISO testing, > and then you note that bug in your testing status and submit, the > isotracker will automagically add the iso-testing tag to bug 123456. > BUT, you only need to do this during iso testing, really. > > If you find a bug, just open it as you would with any bug for any > other version at any time. > > I usually put the release in the Bug subject line, something like this: > > [Maverick A1]Something happened that was bad and this broke. It'd be best if you did not use the bug's title for inserting information like "[Maverick A1]" as this used by Launchpad's duplicate finding feature and will likely create false positives. Instead I'd tag the bug maverick, which would be done automatically if you report it with apport, and only include the image information (in the description) if it may be specific to that ISO and not the release as a whole. -- Brian Murray Ubuntu Bug Master signature.asc Description: Digital signature -- Ubuntu-qa mailing list Ubuntu-qa@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa
Re: howto report suspend failure
On Mon, Apr 26, 2010 at 12:49:41PM +0200, Pavel Kukačka wrote: > Hello, > > my laptop does not wake up after suspend and I would like to file a bug > report for that. > But I only see that the laptop doesn't do anything (the screen is blank > (after pressing the on/off button while suspended) and the only way out > is to switch off the laptop and start it from batteries, with the power > cable unplugged) and I consider that too few information for a bug > report. Do you know where should I look, what logfile to add to the > bugreport? It seems that it's a hardware or BIOS bug (tafkos's comment > on https://bugs.launchpad.net/ubuntu/+source/linux/+bug/308820 ). > > Or is it better to subscribe myself to one of these - similar - > issues: > * https://bugs.launchpad.net/ubuntu/+source/linux/+bug/308820 > * https://bugs.launchpad.net/ubuntu/+source/linux/+bug/349980 ? Suspend and resume functionality is very much hardware dependent. So unless one of those bug reports is about the exact same model laptop as yours it is best to file a new bug report using the command 'ubuntu-bug linux'. -- Brian Murray Ubuntu Bug Master signature.asc Description: Digital signature -- Ubuntu-qa mailing list Ubuntu-qa@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa
Re: UNSUSCRIBE PLEASEEE
On Tue, Apr 20, 2010 at 01:56:13PM -0400, Scott Howard wrote: > Hello, > > Follow the instructions on the bottom of every mail from the mailing > list to unsubscribe (see the instructions at the bottom of your email > too). For what its worth I already unsubscribed them using listadmin. -- Brian Murray Ubuntu Bug Master signature.asc Description: Digital signature -- Ubuntu-qa mailing list Ubuntu-qa@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa
Re: A regression after beta1 and still not able to find the package responsible
On Tue, Apr 20, 2010 at 10:09:21PM +0500, Omer Akram wrote: > Just finished up with netconsole and it does not show anything on the time > when the actualy problem happens these are the last few lines without any > sign of any new thing > > pr 20 21:38:09 192.168.1.4 [ 139.294888] sdb: > Apr 20 21:38:09 192.168.1.4 sdb1 > Apr 20 21:38:09 192.168.1.4 > Apr 20 21:38:09 192.168.1.4 [ 139.337978] sd 2:0:0:0: [sdb] Assuming drive > cache: write through > Apr 20 21:38:09 192.168.1.4 [ 139.338018] sd 2:0:0:0: [sdb] Attached SCSI > removable disk > Apr 20 21:56:08 192.168.1.4 [ 1218.223758] SysRq : > Apr 20 21:56:09 192.168.1.4 SAK > Apr 20 21:56:09 192.168.1.4 [ 1218.223857] SAK: killed process 1007 (Xorg): > task_session(p)==tty->session > Apr 20 21:56:09 192.168.1.4 [ 1218.224211] SAK: killed process 1007 (Xorg): > task_session(p)==tty->session > > Is there any other thing that I might try. Also my system does not > completely halt it eventually becomes slow and slow unless X killed In case you haven't seen this yet - you likely want to check out https://wiki.ubuntu.com/X/Testing/GEMLeak. -- Brian Murray Ubuntu Bug Master signature.asc Description: Digital signature -- Ubuntu-qa mailing list Ubuntu-qa@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa
Re: A regression after beta1 and still not able to find the package responsible
On Mon, Apr 19, 2010 at 10:14:21PM +0500, Omer Akram wrote: > Hi all. > > After Lucid beta1 and very close to beta2 there came a few updates that > brought a problem that is critical enough that I am not able to use my > netbook for more than 45 minutes without killing X > The problem is that when a bunch of applications are running like > evolution, chromium, empathy and gwibber the hardrive light becomes out > of control and the cursor starts lagging and eventually in a couple of > miutes I am not able to even maximize a minimized window and at last I > have to alt+sysrq+k and restart X and then my system works for an hour. > > 1. Tried the xorg edgers ppa. > 2. Tried the latest stable kernel 2.26.33 and also 2.26.34RC3. > 3. Fully erased gwibber and desktopcouch. > 4. Fully erased empathy. > 5. Fully removed chromium > 6. Also removed evolution but still the problem was the same > 7. Disabled compiz. > > To also rule out that my hardrive is not malfunctioning I installed > ubuntu on a Memory card and also on a pen drive and in all cases the > same problem. > > Any help here would be extremely appreciated or atlease if I am able to > find the exact package responsible I could make my system working for > me(I hope). I'm also having an issue where my system is locking up completely and the only way to use it again is after rebooting by pressing the power switch. As part of trying to track down the problem I setup netconsole as documented at http://wiki.ubuntu.com/KernelTeam/Netconsole. After setting this up I was able to receive some error messages from the affected system. This might be helpful in determining what is going on. Good luck! -- Brian Murray Ubuntu Bug Master signature.asc Description: Digital signature -- Ubuntu-qa mailing list Ubuntu-qa@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa
Re: package nip2 (7.20.6-1ubuntu2) [universe] in lucid needs updating
On Mon, Mar 15, 2010 at 10:54:44AM +, jcup...@gmail.com wrote: > Hi everyone, > > I'd like to get package nip2 (7.20.6-1ubuntu2) [universe] updated to > the version currently in Debian > (http://packages.debian.org/testing/nip2). > > I filed a bug about it: > >https://bugs.launchpad.net/ubuntu/+source/nip2/+bug/525783 > > Is there anything else I can do to give this a push? Did I tag the bug > incorrectly? At this point in time we are past feature freeze in Lucid's development you will need to follow the Freeze Exception Process: https://wiki.ubuntu.com/FreezeExceptionProcess#FeatureFreeze -- Brian Murray Ubuntu Bugmaster Days running lucid: 34 signature.asc Description: Digital signature -- Ubuntu-qa mailing list Ubuntu-qa@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa
Re: Plymouth Update Caution
On Sat, Mar 13, 2010 at 12:48:31AM +, Александър Вълчев wrote: > Hey folks, > I just wanted to give you a quick caution on using the available updates on > plymouth (and related), because it might cause your system to crash with the > following error : > "mountall: error while loading shared libraries: libplybootclient.so.2: > cannot open shared object file: Nos such file or directory > init: mountall main process (324) terminated with status 127" > which ends with an unbootable system... > I'd advise you to postpone updating plymouth till you get confirmation that > this is fixed. There is a bug reported about this and a workaround in comment number 3. https://bugs.launchpad.net/ubuntu/+source/plymouth/+bug/538292 -- Brian Murray Ubuntu Bugmaster Days running lucid: 32 signature.asc Description: Digital signature -- Ubuntu-qa mailing list Ubuntu-qa@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa
Re: Ubiquity 2.1.35
On Fri, Mar 12, 2010 at 02:13:32PM +0100, Ara Pulido wrote: > > > On 03/12/2010 01:58 PM, Charlie Kravetz wrote: > > On Fri, 12 Mar 2010 13:20:54 +0100 > > Ara Pulido wrote: > > > >> Hello again, > >> > >> I have put Ubiquity 2.1.35 in the pairwise tracker [1] to give it a go > >> before the start of next week. > >> > >> Next week we will be testing Lucid Beta 1 and it is very important that > >> Ubiquity is in good shape before the release team starts posting > >> candidate images in the ISO tracker. > >> > >> If you have a VM machine and around 30 spare minutes, please, pick a > >> test case and help us having a promising Beta 1 release. > >> > >> Thanks! > >> Ara. > >> > >> [1] http://pairwise.qa.ubuntu.com/ > >> > > > > All Xubuntu images are broken at this point and have been for several > > days due to the following: > > > > The following packages have unmet dependencies: libjpeg-progs: Depends: > > libjpeg7 but it is not installable E: Broken packages > > Is there a bug report about it? Given that there are 0 bugs open[0] about libjpeg7 I'd say no. [0] https://edge.launchpad.net/ubuntu/+source/libjpeg7 -- Brian Murray Ubuntu Bugmaster Days running lucid: 31 signature.asc Description: Digital signature -- Ubuntu-qa mailing list Ubuntu-qa@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa
Re: Application Testing - wiki pages and QA website
On Mon, Dec 14, 2009 at 08:30:23AM +0100, Ara Pulido wrote: > Hello Scott, > > Thanks for noticing this. > > On 12/13/2009 11:41 AM, Scott Ritchie wrote: > > While editing the testing wiki pages I was creating a section for > > Application Testing when I noticed that > > https://wiki.ubuntu.com/Testing/Applications and > > http://testcases.qa.ubuntu.com/Applications appear to be two different > > things. > > > > http://testcases.qa.ubuntu.com/Applications is a wiki and everyone can > edit it. > > In fact, it is supposed to be the place to hold any written test case > (Canonical or Community driven) and I think it should be a better place > to put them. I noticed that the X team has some test cases[1] that don't appear at testcases.qa.ubuntu.com. Should these be moved to that site so that they are visible to more people? [1] https://wiki.ubuntu.com/X/Testing -- Brian Murray @ubuntu.com signature.asc Description: Digital signature -- Ubuntu-qa mailing list Ubuntu-qa@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa
Re: depency not satisfiable
On Mon, Nov 23, 2009 at 05:53:09PM +, Kofi Anane- Kyeremeh wrote:
>
> Please I need help with repositories and dependencies. I downloaded
> some software from getdeb.org but when I tried installing it, I got a
> message that dependencies were not satisfiable. I\m using the UBUNTU
> Desktop edition 9.04. I need help soon. Where can i also get authentic
> ubuntu \ linux software
This question would be best asked at the Ubuntu Answer's area of
Launchpad at http://answers.launchpad.net/ubuntu/. Incidentally,
software from getdeb.net is not official Ubuntu software.
--
Brian Murray @ubuntu.com
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