Re: Any CRM / CMS experts out there?
Hi Steven, yes please fill that in with as much detail as you can and I'll contact you off list, many thanks Best regards Justin Davies On 19/11/2011, at 2:31 PM, Steven Knowles wrote: Thanks Justin. I have to listen to you because it was you who originally suggested Saasu for an accounting solution, which I do now use and am reasonably happy with it. I think my needs probably go beyond the business catalyst you refer to, at least based on what I can read about it, but the Software Selection Implementation service could be of interest. Should I just fill in the Contact Us form? Checked out CapsuleCRM, thank you ... leaning towards open source if CRM is indeed what I need. Cheers, Steven On 19/11/2011, at 3:46 PM, Justin Davies wrote: Steven, if you are looking for the open source tools, then wordpress is excellent. In my view, having done it, it is better to get someone else to take care of the hosting etc and Glenn is the best guy to talk to in Perth on that. Another option is business catalyst which you can get a free trial of (I resell this product so excuse the plug - but I do think it is very good) http://emergination.com.au/online It does have a light CRM in it as well. So if someone fills in a form, it goes straight into the crm. You might find this one product does the trick. For CRM i really like CapsuleCRM which is free for two users and can plug into google contacts. I use this for business development for a client. Hope that helps Best regards Justin Davies On 19/11/2011, at 1:07 PM, Steven Knowles wrote: Thanks Glenn. What I'm not sure about is whether I have 'extensive' functional requirements or not. I guess extensive isa relative term. I think so though, at least in the longer term. When you say 'hefty', do you mean as in terms of user friendliness? As in a layman like me picking it up and running with it? I suspect my understanding of CMS vs CRM is vague, and ideally what I need is ask an unbiased somebody question 1 ... This is what I need to do ... what type of software do I need?, and then question 2 This is the type of software I need to engage .. what's on the market and what's my best choice?. And then think about whether I can do the rest myself on a tight time budget, or get a 3rd party involved who specialises in it. Finding people who are (i) technically excellent in the space you need them and (ii) trustworthy is a challenge in itself. Will keep reading! Cheers, Steven On 19/11/2011, at 2:22 PM, Glenn Nicholas wrote: Steven, There are a lot of options in this area. If you have extensive functional requirements, then Sugar CRM might be good for you, but perhaps check out cloud based services such as Highrise first, as Sugar CRM is a pretty hefty tool. You've mentioned CMS and CRM in the same sentence. If you are thinking of integrating CRM with a CMS, this article looks at CRM from a WordPress orientation: http://om4.com.au/client/wordpress-crm/ WordPress is an open source CMS. Very popular. 22 out of every 100 new active domains in the US are launched using WordPress, and it now accounts for over 55% of all websites that have a CMS. Happy researching. Glenn Nicholas OM4 :: On 19 November 2011 11:54, Steven Knowles emai...@knowles.net.au wrote: I need to make a decision on what software development route to go down, and leaning towards an open source CRM / CMS Mac compatible solution, with a big question mark over whether I even know what I'm talking about when I say that. Sugar CRM has been mentioned, but I don't know whether such a beast will do all that I ultimately need it to do. Is there anybody out there across this space, who wouldn't mind me calling them for a high level chat? Cheers, Steven -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Any CRM / CMS experts out there?
I need to make a decision on what software development route to go down, and leaning towards an open source CRM / CMS Mac compatible solution, with a big question mark over whether I even know what I'm talking about when I say that. Sugar CRM has been mentioned, but I don't know whether such a beast will do all that I ultimately need it to do. Is there anybody out there across this space, who wouldn't mind me calling them for a high level chat? Cheers, Steven -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: Any CRM / CMS experts out there?
Steven, There are a lot of options in this area. If you have extensive functional requirements, then Sugar CRM might be good for you, but perhaps check out cloud based services such as Highrise first, as Sugar CRM is a pretty hefty tool. You've mentioned CMS and CRM in the same sentence. If you are thinking of integrating CRM with a CMS, this article looks at CRM from a WordPress orientation: http://om4.com.au/client/wordpress-crm/ WordPress is an open source CMS. Very popular. 22 out of every 100 new active domains in the US are launched using WordPress, and it now accounts for over 55% of all websites that have a CMS. Happy researching. Glenn Nicholas OM4 :: On 19 November 2011 11:54, Steven Knowles emai...@knowles.net.au wrote: I need to make a decision on what software development route to go down, and leaning towards an open source CRM / CMS Mac compatible solution, with a big question mark over whether I even know what I'm talking about when I say that. Sugar CRM has been mentioned, but I don't know whether such a beast will do all that I ultimately need it to do. Is there anybody out there across this space, who wouldn't mind me calling them for a high level chat? Cheers, Steven -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: Any CRM / CMS experts out there?
Thanks Glenn. What I'm not sure about is whether I have 'extensive' functional requirements or not. I guess extensive isa relative term. I think so though, at least in the longer term. When you say 'hefty', do you mean as in terms of user friendliness? As in a layman like me picking it up and running with it? I suspect my understanding of CMS vs CRM is vague, and ideally what I need is ask an unbiased somebody question 1 ... This is what I need to do ... what type of software do I need?, and then question 2 This is the type of software I need to engage .. what's on the market and what's my best choice?. And then think about whether I can do the rest myself on a tight time budget, or get a 3rd party involved who specialises in it. Finding people who are (i) technically excellent in the space you need them and (ii) trustworthy is a challenge in itself. Will keep reading! Cheers, Steven On 19/11/2011, at 2:22 PM, Glenn Nicholas wrote: Steven, There are a lot of options in this area. If you have extensive functional requirements, then Sugar CRM might be good for you, but perhaps check out cloud based services such as Highrise first, as Sugar CRM is a pretty hefty tool. You've mentioned CMS and CRM in the same sentence. If you are thinking of integrating CRM with a CMS, this article looks at CRM from a WordPress orientation: http://om4.com.au/client/wordpress-crm/ WordPress is an open source CMS. Very popular. 22 out of every 100 new active domains in the US are launched using WordPress, and it now accounts for over 55% of all websites that have a CMS. Happy researching. Glenn Nicholas OM4 :: On 19 November 2011 11:54, Steven Knowles emai...@knowles.net.au wrote: I need to make a decision on what software development route to go down, and leaning towards an open source CRM / CMS Mac compatible solution, with a big question mark over whether I even know what I'm talking about when I say that. Sugar CRM has been mentioned, but I don't know whether such a beast will do all that I ultimately need it to do. Is there anybody out there across this space, who wouldn't mind me calling them for a high level chat? Cheers, Steven -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: Any CRM / CMS experts out there?
Steven, if you are looking for the open source tools, then wordpress is excellent. In my view, having done it, it is better to get someone else to take care of the hosting etc and Glenn is the best guy to talk to in Perth on that. Another option is business catalyst which you can get a free trial of (I resell this product so excuse the plug - but I do think it is very good) http://emergination.com.au/online It does have a light CRM in it as well. So if someone fills in a form, it goes straight into the crm. You might find this one product does the trick. For CRM i really like CapsuleCRM which is free for two users and can plug into google contacts. I use this for business development for a client. Hope that helps Best regards Justin Davies On 19/11/2011, at 1:07 PM, Steven Knowles wrote: Thanks Glenn. What I'm not sure about is whether I have 'extensive' functional requirements or not. I guess extensive isa relative term. I think so though, at least in the longer term. When you say 'hefty', do you mean as in terms of user friendliness? As in a layman like me picking it up and running with it? I suspect my understanding of CMS vs CRM is vague, and ideally what I need is ask an unbiased somebody question 1 ... This is what I need to do ... what type of software do I need?, and then question 2 This is the type of software I need to engage .. what's on the market and what's my best choice?. And then think about whether I can do the rest myself on a tight time budget, or get a 3rd party involved who specialises in it. Finding people who are (i) technically excellent in the space you need them and (ii) trustworthy is a challenge in itself. Will keep reading! Cheers, Steven On 19/11/2011, at 2:22 PM, Glenn Nicholas wrote: Steven, There are a lot of options in this area. If you have extensive functional requirements, then Sugar CRM might be good for you, but perhaps check out cloud based services such as Highrise first, as Sugar CRM is a pretty hefty tool. You've mentioned CMS and CRM in the same sentence. If you are thinking of integrating CRM with a CMS, this article looks at CRM from a WordPress orientation: http://om4.com.au/client/wordpress-crm/ WordPress is an open source CMS. Very popular. 22 out of every 100 new active domains in the US are launched using WordPress, and it now accounts for over 55% of all websites that have a CMS. Happy researching. Glenn Nicholas OM4 :: On 19 November 2011 11:54, Steven Knowles emai...@knowles.net.au wrote: I need to make a decision on what software development route to go down, and leaning towards an open source CRM / CMS Mac compatible solution, with a big question mark over whether I even know what I'm talking about when I say that. Sugar CRM has been mentioned, but I don't know whether such a beast will do all that I ultimately need it to do. Is there anybody out there across this space, who wouldn't mind me calling them for a high level chat? Cheers, Steven -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: Any CRM / CMS experts out there?
Thanks Justin. I have to listen to you because it was you who originally suggested Saasu for an accounting solution, which I do now use and am reasonably happy with it. I think my needs probably go beyond the business catalyst you refer to, at least based on what I can read about it, but the Software Selection Implementation service could be of interest. Should I just fill in the Contact Us form? Checked out CapsuleCRM, thank you ... leaning towards open source if CRM is indeed what I need. Cheers, Steven On 19/11/2011, at 3:46 PM, Justin Davies wrote: Steven, if you are looking for the open source tools, then wordpress is excellent. In my view, having done it, it is better to get someone else to take care of the hosting etc and Glenn is the best guy to talk to in Perth on that. Another option is business catalyst which you can get a free trial of (I resell this product so excuse the plug - but I do think it is very good) http://emergination.com.au/online It does have a light CRM in it as well. So if someone fills in a form, it goes straight into the crm. You might find this one product does the trick. For CRM i really like CapsuleCRM which is free for two users and can plug into google contacts. I use this for business development for a client. Hope that helps Best regards Justin Davies On 19/11/2011, at 1:07 PM, Steven Knowles wrote: Thanks Glenn. What I'm not sure about is whether I have 'extensive' functional requirements or not. I guess extensive isa relative term. I think so though, at least in the longer term. When you say 'hefty', do you mean as in terms of user friendliness? As in a layman like me picking it up and running with it? I suspect my understanding of CMS vs CRM is vague, and ideally what I need is ask an unbiased somebody question 1 ... This is what I need to do ... what type of software do I need?, and then question 2 This is the type of software I need to engage .. what's on the market and what's my best choice?. And then think about whether I can do the rest myself on a tight time budget, or get a 3rd party involved who specialises in it. Finding people who are (i) technically excellent in the space you need them and (ii) trustworthy is a challenge in itself. Will keep reading! Cheers, Steven On 19/11/2011, at 2:22 PM, Glenn Nicholas wrote: Steven, There are a lot of options in this area. If you have extensive functional requirements, then Sugar CRM might be good for you, but perhaps check out cloud based services such as Highrise first, as Sugar CRM is a pretty hefty tool. You've mentioned CMS and CRM in the same sentence. If you are thinking of integrating CRM with a CMS, this article looks at CRM from a WordPress orientation: http://om4.com.au/client/wordpress-crm/ WordPress is an open source CMS. Very popular. 22 out of every 100 new active domains in the US are launched using WordPress, and it now accounts for over 55% of all websites that have a CMS. Happy researching. Glenn Nicholas OM4 :: On 19 November 2011 11:54, Steven Knowles emai...@knowles.net.au wrote: I need to make a decision on what software development route to go down, and leaning towards an open source CRM / CMS Mac compatible solution, with a big question mark over whether I even know what I'm talking about when I say that. Sugar CRM has been mentioned, but I don't know whether such a beast will do all that I ultimately need it to do. Is there anybody out there across this space, who wouldn't mind me calling them for a high level chat? Cheers, Steven -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
