Re: [WISPA] Overage plan help
Butch, how do you get the 10 min time factor to change the queue or BW limit? Looked thru MT stuff & don't see anything that would help with this automatic system. Would a scheduled script be involved? Any tips or pointers would be appreciated. Thanks, Marshall Rabbit Meadows Technology On 12/14/06, Butch Evans <[EMAIL PROTECTED]> wrote: On Thu, 14 Dec 2006, Marlon K. Schafer (509) 982-2181 wrote: >customer's location via speakeasy! grin Maybe I'll see if Butch >can come up with something that will choke people back after 10 >minutes of anything over say, 2 megs, then slow them down down down >till they stop using the net for an hour or two. Wonder how hard >it would be to set up the MT boxes to do that? Not too hard for TCP for sure...For other protocols, it can probably be accomplished, but I've never tried that. -- Butch Evans Network Engineering and Security Consulting 573-276-2879 http://www.butchevans.com/ Mikrotik Certified Consultant (http://www.mikrotik.com/consultants.html) -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Overage plan help
Marlon - We've recently installed the Barracuda spam firewall and it does a very good job. Espically since there's no per-user liscensing fees, we don't have to concern ourselves with an additional $1 here or there. Heck, we could also just filter your entire domain thru it for you without much problem or expense and it's practically self administering They have a free trial by the way. Postini does however have a new Directory Sync feature for the Service Provider Edition as well as filtering all unregistered users for viruses. They have also added a second virus scan using Authentium, When McAfee scans an email clean it then will be scanned once again by Authentium. -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Overage plan help
Marlon, Mario may be talking about the use of the "catchall" user under the domain settings. The catchall user is a legacy feature that was available as a work around for directory sync issues. This may or may not be discontinued, but may be used in limited setups. The problem is that people are using the catchall user to filter complete domains instead of paying for actual user accounts to be spam filtered. Some people where also doing this with aliases and thus the limit on 5 aliases per primary user account. If anyone using Postini is doing this now, I suggest not doing so. Postini does however have a new Directory Sync feature for the Service Provider Edition as well as filtering all unregistered users for viruses. They have also added a second virus scan using Authentium, When McAfee scans an email clean it then will be scanned once again by Authentium. Frank Muto FSM Marketing Group, Inc. Postini Partner Reseller http://wispa.spam-virus.com - Original Message - From: "Marlon K. Schafer (509) 982-2181" <[EMAIL PROTECTED]> And how would I do that? Last I knew, Postini wanted to get paid too. grin - Original Message - From: "Mario Pommier" <[EMAIL PROTECTED]> Marlon, You can make all your mail traffic go through Postini without being charged more, and you can still charge the customer the $1 fee for usage. And, yeah, people do like. -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Overage plan help
And how would I do that? Last I knew, Postini wanted to get paid too. grin Marlon (509) 982-2181 Equipment sales (408) 907-6910 (Vonage)Consulting services 42846865 (icq)And I run my own wisp! 64.146.146.12 (net meeting) www.odessaoffice.com/wireless www.odessaoffice.com/marlon/cam - Original Message - From: "Mario Pommier" <[EMAIL PROTECTED]> To: "WISPA General List" Sent: Friday, December 15, 2006 7:48 AM Subject: Re: [WISPA] Overage plan help Marlon, You can make all your mail traffic go through Postini without being charged more, and you can still charge the customer the $1 fee for usage. And, yeah, people do like. Mario Marlon K. Schafer wrote: We don't put everyone on Postini. We charge those that want the filtering $1 per month. Like John and Forbes, it's cost is too high to just include automatically. Instead, we make money on spam. I'd say around half of our customers and almost all hosted domains take Postini. We're actually using the usage stats to help us sell Postini. No one wants to pay an overage fee just to receive all that dang spam :-). laters, marlon - Original Message - From: "Frank Muto" <[EMAIL PROTECTED]> To: "WISPA General List" Sent: Thursday, December 14, 2006 4:34 PM Subject: Re: [WISPA] Overage plan help If you have not done it already, putting everyone on your Postini system will decrease your mail server bandwidth substantially. Frank Muto FSM Marketing Group, Inc. Postini Partner Reseller http://wispa.spam-virus.com - Original Message - From: "Marlon K. Schafer (509) 982-2181" <[EMAIL PROTECTED]> I want to keep billing per bit. It's, by far, the most effective way to compete against cable and dsl. It's also a good way to push the hogs over to competing services. Our average user is running at about 1.7 gigs per month. This includes all of my servers and the mail server alone hit 50 gigs last month. So I'll bet that the average user is actually under 1.5 gigs per month. -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Overage plan help
How would one go about implementing Marlon's idea in MT? Just started using it and any tips are appreciated. - Marshall On 12/14/06, Butch Evans <[EMAIL PROTECTED]> wrote: On Thu, 14 Dec 2006, Marlon K. Schafer (509) 982-2181 wrote: >customer's location via speakeasy! grin Maybe I'll see if Butch >can come up with something that will choke people back after 10 >minutes of anything over say, 2 megs, then slow them down down down >till they stop using the net for an hour or two. Wonder how hard >it would be to set up the MT boxes to do that? Not too hard for TCP for sure...For other protocols, it can probably be accomplished, but I've never tried that. -- Butch Evans Network Engineering and Security Consulting 573-276-2879 http://www.butchevans.com/ Mikrotik Certified Consultant (http://www.mikrotik.com/consultants.html) -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Overage plan help
Postini has what is called, non-account bouncing and it will allow those accounts not in the Postini data base to be passed through. Another benefit is that Postini will filter all non-accounts for viruses using two filtering engines, McAfee and Authentium. If McAfee finds an email clean, it will be also be scanned by Authentium. With non-account bouncing, you can also see those email accounts via reporting and see how much data they pass on to your system. Frank Muto President FSM Marketing Group, Inc. Postini Partner Reseller http://wispa.spam-virus.com - Original Message - From: "John Scrivner" <[EMAIL PROTECTED]> Can you explain this in more detail? I am not quite following you on this. Thanks, Scriv Mario Pommier wrote: Marlon, You can make all your mail traffic go through Postini without being charged more, and you can still charge the customer the $1 fee for usage. And, yeah, people do like. Mario Marlon K. Schafer wrote: We don't put everyone on Postini. We charge those that want the filtering $1 per month. Like John and Forbes, it's cost is too high to just include automatically. Instead, we make money on spam. I'd say around half of our customers and almost all hosted domains take Postini. We're actually using the usage stats to help us sell Postini. No one wants to pay an overage fee just to receive all that dang spam :-). laters, marlon - Original Message - From: "Frank Muto" <[EMAIL PROTECTED]> To: "WISPA General List" Sent: Thursday, December 14, 2006 4:34 PM Subject: Re: [WISPA] Overage plan help If you have not done it already, putting everyone on your Postini system will decrease your mail server bandwidth substantially. -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Overage plan help
Can you explain this in more detail? I am not quite following you on this. Thanks, Scriv Mario Pommier wrote: Marlon, You can make all your mail traffic go through Postini without being charged more, and you can still charge the customer the $1 fee for usage. And, yeah, people do like. Mario Marlon K. Schafer wrote: We don't put everyone on Postini. We charge those that want the filtering $1 per month. Like John and Forbes, it's cost is too high to just include automatically. Instead, we make money on spam. I'd say around half of our customers and almost all hosted domains take Postini. We're actually using the usage stats to help us sell Postini. No one wants to pay an overage fee just to receive all that dang spam :-). laters, marlon - Original Message - From: "Frank Muto" <[EMAIL PROTECTED]> To: "WISPA General List" Sent: Thursday, December 14, 2006 4:34 PM Subject: Re: [WISPA] Overage plan help If you have not done it already, putting everyone on your Postini system will decrease your mail server bandwidth substantially. Frank Muto FSM Marketing Group, Inc. Postini Partner Reseller http://wispa.spam-virus.com - Original Message - From: "Marlon K. Schafer (509) 982-2181" <[EMAIL PROTECTED]> I want to keep billing per bit. It's, by far, the most effective way to compete against cable and dsl. It's also a good way to push the hogs over to competing services. Our average user is running at about 1.7 gigs per month. This includes all of my servers and the mail server alone hit 50 gigs last month. So I'll bet that the average user is actually under 1.5 gigs per month. -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Overage plan help
Marlon, You can make all your mail traffic go through Postini without being charged more, and you can still charge the customer the $1 fee for usage. And, yeah, people do like. Mario Marlon K. Schafer wrote: We don't put everyone on Postini. We charge those that want the filtering $1 per month. Like John and Forbes, it's cost is too high to just include automatically. Instead, we make money on spam. I'd say around half of our customers and almost all hosted domains take Postini. We're actually using the usage stats to help us sell Postini. No one wants to pay an overage fee just to receive all that dang spam :-). laters, marlon - Original Message - From: "Frank Muto" <[EMAIL PROTECTED]> To: "WISPA General List" Sent: Thursday, December 14, 2006 4:34 PM Subject: Re: [WISPA] Overage plan help If you have not done it already, putting everyone on your Postini system will decrease your mail server bandwidth substantially. Frank Muto FSM Marketing Group, Inc. Postini Partner Reseller http://wispa.spam-virus.com - Original Message - From: "Marlon K. Schafer (509) 982-2181" <[EMAIL PROTECTED]> I want to keep billing per bit. It's, by far, the most effective way to compete against cable and dsl. It's also a good way to push the hogs over to competing services. Our average user is running at about 1.7 gigs per month. This includes all of my servers and the mail server alone hit 50 gigs last month. So I'll bet that the average user is actually under 1.5 gigs per month. -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Overage plan help
On Thu, 14 Dec 2006, Marlon K. Schafer (509) 982-2181 wrote: customer's location via speakeasy! grin Maybe I'll see if Butch can come up with something that will choke people back after 10 minutes of anything over say, 2 megs, then slow them down down down till they stop using the net for an hour or two. Wonder how hard it would be to set up the MT boxes to do that? Not too hard for TCP for sure...For other protocols, it can probably be accomplished, but I've never tried that. -- Butch Evans Network Engineering and Security Consulting 573-276-2879 http://www.butchevans.com/ Mikrotik Certified Consultant (http://www.mikrotik.com/consultants.html) -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Overage plan help
We don't put everyone on Postini. We charge those that want the filtering $1 per month. Like John and Forbes, it's cost is too high to just include automatically. Instead, we make money on spam. I'd say around half of our customers and almost all hosted domains take Postini. We're actually using the usage stats to help us sell Postini. No one wants to pay an overage fee just to receive all that dang spam :-). laters, marlon - Original Message - From: "Frank Muto" <[EMAIL PROTECTED]> To: "WISPA General List" Sent: Thursday, December 14, 2006 4:34 PM Subject: Re: [WISPA] Overage plan help If you have not done it already, putting everyone on your Postini system will decrease your mail server bandwidth substantially. Frank Muto FSM Marketing Group, Inc. Postini Partner Reseller http://wispa.spam-virus.com - Original Message - From: "Marlon K. Schafer (509) 982-2181" <[EMAIL PROTECTED]> I want to keep billing per bit. It's, by far, the most effective way to compete against cable and dsl. It's also a good way to push the hogs over to competing services. Our average user is running at about 1.7 gigs per month. This includes all of my servers and the mail server alone hit 50 gigs last month. So I'll bet that the average user is actually under 1.5 gigs per month. -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Overage plan help
If you have not done it already, putting everyone on your Postini system will decrease your mail server bandwidth substantially. Frank Muto FSM Marketing Group, Inc. Postini Partner Reseller http://wispa.spam-virus.com - Original Message - From: "Marlon K. Schafer (509) 982-2181" <[EMAIL PROTECTED]> I want to keep billing per bit. It's, by far, the most effective way to compete against cable and dsl. It's also a good way to push the hogs over to competing services. Our average user is running at about 1.7 gigs per month. This includes all of my servers and the mail server alone hit 50 gigs last month. So I'll bet that the average user is actually under 1.5 gigs per month. -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
RE: [WISPA] Overage plan help
MT MT MT MT MT MT MT MT MT Oh and MT ... -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jason Sent: Thursday, December 14, 2006 5:51 PM To: WISPA General List Subject: Re: [WISPA] Overage plan help Gang, What's everyone using to do rate limiting or bandwidth shaping. Bandwidth shaping is something I'm interested in. Are there any linux packages that can do this well? Jason Marlon K. Schafer (509) 982-2181 wrote: > That helps. > > Thanks! > > As an fyi here's what I pay for my bw. > > In Odessa I have a 10 meg fiber link. I pay for internet at $200 per > month based on our average usage. In and out are combined. > > In Ephrata, where we have the servers etc. I have a 100 meg fiber > link. I pay for internet at $250 at the 95%. This is the one that's > killing me. When we moved to this new upstream provider our > connectivity improved noticeably. Our costs have also now gone up > because things work so much better than they did. > > I really don't want to rate limit people. But I've got to figure out > a way to keep that 95th% thing down better but still be able to pull > 30 megs at a fiber customer's location via speakeasy! grin Maybe > I'll see if Butch can come up with something that will choke people > back after 10 minutes of anything over say, 2 megs, then slow them > down down down till they stop using the net for an hour or two. > Wonder how hard it would be to set up the MT boxes to do that? > > laters, > Marlon > (509) 982-2181 Equipment sales > (408) 907-6910 (Vonage)Consulting services > 42846865 (icq)And I run my own wisp! > 64.146.146.12 (net meeting) > www.odessaoffice.com/wireless > www.odessaoffice.com/marlon/cam > > > > - Original Message - From: "Larry A Weidig" <[EMAIL PROTECTED]> > To: "WISPA General List" > Sent: Thursday, December 14, 2006 10:05 AM > Subject: RE: [WISPA] Overage plan help > > > Marlon: > The first part is pretty easy, we will just assume a 30 month > day: > > Bytes = 1,000,000 bps * 60 seconds/min * 60 min/hour * 24 hours/day * 30 > days / 8 bits/byte > = 324,000,000,000 > > The next part to covert to gigabytes is where people will have disputes. > I use 1GB = 1,073,741,824 bytes, but you can see > http://en.wikipedia.org/wiki/Gigabyte for the entire discussion. > Therefore in a month of continuous transfer they would move about 301.7 > GB! > We also charge residential customers for transfer and have the > limit set at 4GB which is more than enough for 95%+ of our customers. > The other 5% simply get slowed down to dialup rates when they cross the > limit by our bandwidth monitor. If they want to pump the speed back up > they need to pay for additional transfer which we sell in 4GB blocks at > about the same as the monthly cost for the service. This definitely > cuts down on the abusers of the system which are of course the hardest > on the network. > For business customers we just price service accordingly and do > not place transfer limits on these accounts. That is just my 2 cents > worth, hope it helps. > > Larry > > > -Original Message- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On > Behalf Of Marlon K. Schafer (509) 982-2181 > Sent: Thursday, December 14, 2006 11:21 AM > To: wireless@wispa.org > Cc: isp-wireless@isp-wireless.com > Subject: [WISPA] Overage plan help > > Hi All, > > As most of you know, we bill for bits not speed. All of our customers > go as > fast as we can make them go. They do have to be responsible users > though. > > To this end we had a 1 gig per month transfer limit. When I say gig, I > mean > it in the sense of what 1mbps service would be. So I guess that's byte > not > bit. Though I must admit, I get mixed up on the translation from bits > per > second to bits transferred. > > Anyhow, using the data we got from that great new usage tracking > software > that Brandon wrote for us, it's clear that 1 gig won't cut it. (The > original 1 gig is the result of figuring out that our average dial-up > user > in 1999 used 110 meg per month.) Today, I've raised the included > service > level to 4 gigs. > > The 5th gig is an extra $5. The next one is $10, then $20, then $40 > etc. > etc. etc. By the time you hit 25 gigs of data transfer, you're into me > for > over $5,000,000. Naturally, no one will pay that and they aren't really > > expected to. > > However, our billing rate is designed for folks that are spending $35 to
Re: [WISPA] Overage plan help
Gang, What's everyone using to do rate limiting or bandwidth shaping. Bandwidth shaping is something I'm interested in. Are there any linux packages that can do this well? Jason Marlon K. Schafer (509) 982-2181 wrote: That helps. Thanks! As an fyi here's what I pay for my bw. In Odessa I have a 10 meg fiber link. I pay for internet at $200 per month based on our average usage. In and out are combined. In Ephrata, where we have the servers etc. I have a 100 meg fiber link. I pay for internet at $250 at the 95%. This is the one that's killing me. When we moved to this new upstream provider our connectivity improved noticeably. Our costs have also now gone up because things work so much better than they did. I really don't want to rate limit people. But I've got to figure out a way to keep that 95th% thing down better but still be able to pull 30 megs at a fiber customer's location via speakeasy! grin Maybe I'll see if Butch can come up with something that will choke people back after 10 minutes of anything over say, 2 megs, then slow them down down down till they stop using the net for an hour or two. Wonder how hard it would be to set up the MT boxes to do that? laters, Marlon (509) 982-2181 Equipment sales (408) 907-6910 (Vonage)Consulting services 42846865 (icq)And I run my own wisp! 64.146.146.12 (net meeting) www.odessaoffice.com/wireless www.odessaoffice.com/marlon/cam - Original Message - From: "Larry A Weidig" <[EMAIL PROTECTED]> To: "WISPA General List" Sent: Thursday, December 14, 2006 10:05 AM Subject: RE: [WISPA] Overage plan help Marlon: The first part is pretty easy, we will just assume a 30 month day: Bytes = 1,000,000 bps * 60 seconds/min * 60 min/hour * 24 hours/day * 30 days / 8 bits/byte = 324,000,000,000 The next part to covert to gigabytes is where people will have disputes. I use 1GB = 1,073,741,824 bytes, but you can see http://en.wikipedia.org/wiki/Gigabyte for the entire discussion. Therefore in a month of continuous transfer they would move about 301.7 GB! We also charge residential customers for transfer and have the limit set at 4GB which is more than enough for 95%+ of our customers. The other 5% simply get slowed down to dialup rates when they cross the limit by our bandwidth monitor. If they want to pump the speed back up they need to pay for additional transfer which we sell in 4GB blocks at about the same as the monthly cost for the service. This definitely cuts down on the abusers of the system which are of course the hardest on the network. For business customers we just price service accordingly and do not place transfer limits on these accounts. That is just my 2 cents worth, hope it helps. Larry -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Marlon K. Schafer (509) 982-2181 Sent: Thursday, December 14, 2006 11:21 AM To: wireless@wispa.org Cc: isp-wireless@isp-wireless.com Subject: [WISPA] Overage plan help Hi All, As most of you know, we bill for bits not speed. All of our customers go as fast as we can make them go. They do have to be responsible users though. To this end we had a 1 gig per month transfer limit. When I say gig, I mean it in the sense of what 1mbps service would be. So I guess that's byte not bit. Though I must admit, I get mixed up on the translation from bits per second to bits transferred. Anyhow, using the data we got from that great new usage tracking software that Brandon wrote for us, it's clear that 1 gig won't cut it. (The original 1 gig is the result of figuring out that our average dial-up user in 1999 used 110 meg per month.) Today, I've raised the included service level to 4 gigs. The 5th gig is an extra $5. The next one is $10, then $20, then $40 etc. etc. etc. By the time you hit 25 gigs of data transfer, you're into me for over $5,000,000. Naturally, no one will pay that and they aren't really expected to. However, our billing rate is designed for folks that are spending $35 to $40 per month and doing less than 4 gigs per month. If someone is using a lot of data there are two main issues that I have to recover costs for. One is that I pay for internet access based on usage. So the more the customers use the more I have to pay, and it's up by 15% last month! Next, there is only so much capacity on each tower, if we have heavy users in a particular zone we have to add capacity for them. In the end, what I'm trying to do is either bill or run off the 5% of the customer base that are costing us money instead of generating a profit. Customers like this one http://radius.odessaoffice.com/iptrack/search.php?ip=64.146.146.112&mont h=12&year=2006&period=month they do more than 4 gigs almost every day. I
RE: [WISPA] Overage plan help
You can setup limits based on a block of Ips, you can say, 2 meg for say 30 min, then drop them down to another speed, such as 128k. This is very effective; however, the hard part is that this is an overall rate for a specific IP. So if you have a business with 20 users behind their router, it's an average over all the users. One user can slow the rest of the network down. Not to mention that slows down web access. As far as running multiple, I DON'T think you can do that. Multiple, being, after so long turn them down to this, then after so long turn them down to this, unless that was a script looking at overall bits transferred. The simplest thing to do is to start charging that customer that is pulling 30+ gigs a month, and charge him for that. Either that customer will pay or get off of your internet service and got your completion. I remember a Dialup ISP doing something like that in the past, they looked at there base and found 4%, and it was a specifc 4% of their users caused 90% of all of the helpdesk calls. They said, you can have this cheaper rate, but if you have to call in, we will charge you per min (people PC like) or you can discontinue service with us. Even after about 1/2 of them customers they sent this letter to left, they ended up letting 3 techs go, and were actually saving more than double the cost that those dial up customers income brought in. Same difference. Dennis -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Marlon K. Schafer (509) 982-2181 Sent: Thursday, December 14, 2006 12:42 PM To: WISPA General List Subject: Re: [WISPA] Overage plan help That helps. Thanks! As an fyi here's what I pay for my bw. In Odessa I have a 10 meg fiber link. I pay for internet at $200 per month based on our average usage. In and out are combined. In Ephrata, where we have the servers etc. I have a 100 meg fiber link. I pay for internet at $250 at the 95%. This is the one that's killing me. When we moved to this new upstream provider our connectivity improved noticeably. Our costs have also now gone up because things work so much better than they did. I really don't want to rate limit people. But I've got to figure out a way to keep that 95th% thing down better but still be able to pull 30 megs at a fiber customer's location via speakeasy! grin Maybe I'll see if Butch can come up with something that will choke people back after 10 minutes of anything over say, 2 megs, then slow them down down down till they stop using the net for an hour or two. Wonder how hard it would be to set up the MT boxes to do that? laters, Marlon (509) 982-2181 Equipment sales (408) 907-6910 (Vonage)Consulting services 42846865 (icq)And I run my own wisp! 64.146.146.12 (net meeting) www.odessaoffice.com/wireless www.odessaoffice.com/marlon/cam - Original Message - From: "Larry A Weidig" <[EMAIL PROTECTED]> To: "WISPA General List" Sent: Thursday, December 14, 2006 10:05 AM Subject: RE: [WISPA] Overage plan help Marlon: The first part is pretty easy, we will just assume a 30 month day: Bytes = 1,000,000 bps * 60 seconds/min * 60 min/hour * 24 hours/day * 30 days / 8 bits/byte = 324,000,000,000 The next part to covert to gigabytes is where people will have disputes. I use 1GB = 1,073,741,824 bytes, but you can see http://en.wikipedia.org/wiki/Gigabyte for the entire discussion. Therefore in a month of continuous transfer they would move about 301.7 GB! We also charge residential customers for transfer and have the limit set at 4GB which is more than enough for 95%+ of our customers. The other 5% simply get slowed down to dialup rates when they cross the limit by our bandwidth monitor. If they want to pump the speed back up they need to pay for additional transfer which we sell in 4GB blocks at about the same as the monthly cost for the service. This definitely cuts down on the abusers of the system which are of course the hardest on the network. For business customers we just price service accordingly and do not place transfer limits on these accounts. That is just my 2 cents worth, hope it helps. Larry -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Marlon K. Schafer (509) 982-2181 Sent: Thursday, December 14, 2006 11:21 AM To: wireless@wispa.org Cc: isp-wireless@isp-wireless.com Subject: [WISPA] Overage plan help Hi All, As most of you know, we bill for bits not speed. All of our customers go as fast as we can make them go. They do have to be responsible users though. To this end we had a 1 gig per month transfer limit. When I say gig, I mean it in the sense of what 1mbps service would be. So I guess that's byte not bit. Though I must admit, I get mixed up on the translation from bits per second
Re: [WISPA] Overage plan help
That helps. Thanks! As an fyi here's what I pay for my bw. In Odessa I have a 10 meg fiber link. I pay for internet at $200 per month based on our average usage. In and out are combined. In Ephrata, where we have the servers etc. I have a 100 meg fiber link. I pay for internet at $250 at the 95%. This is the one that's killing me. When we moved to this new upstream provider our connectivity improved noticeably. Our costs have also now gone up because things work so much better than they did. I really don't want to rate limit people. But I've got to figure out a way to keep that 95th% thing down better but still be able to pull 30 megs at a fiber customer's location via speakeasy! grin Maybe I'll see if Butch can come up with something that will choke people back after 10 minutes of anything over say, 2 megs, then slow them down down down till they stop using the net for an hour or two. Wonder how hard it would be to set up the MT boxes to do that? laters, Marlon (509) 982-2181 Equipment sales (408) 907-6910 (Vonage)Consulting services 42846865 (icq)And I run my own wisp! 64.146.146.12 (net meeting) www.odessaoffice.com/wireless www.odessaoffice.com/marlon/cam - Original Message - From: "Larry A Weidig" <[EMAIL PROTECTED]> To: "WISPA General List" Sent: Thursday, December 14, 2006 10:05 AM Subject: RE: [WISPA] Overage plan help Marlon: The first part is pretty easy, we will just assume a 30 month day: Bytes = 1,000,000 bps * 60 seconds/min * 60 min/hour * 24 hours/day * 30 days / 8 bits/byte = 324,000,000,000 The next part to covert to gigabytes is where people will have disputes. I use 1GB = 1,073,741,824 bytes, but you can see http://en.wikipedia.org/wiki/Gigabyte for the entire discussion. Therefore in a month of continuous transfer they would move about 301.7 GB! We also charge residential customers for transfer and have the limit set at 4GB which is more than enough for 95%+ of our customers. The other 5% simply get slowed down to dialup rates when they cross the limit by our bandwidth monitor. If they want to pump the speed back up they need to pay for additional transfer which we sell in 4GB blocks at about the same as the monthly cost for the service. This definitely cuts down on the abusers of the system which are of course the hardest on the network. For business customers we just price service accordingly and do not place transfer limits on these accounts. That is just my 2 cents worth, hope it helps. Larry -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Marlon K. Schafer (509) 982-2181 Sent: Thursday, December 14, 2006 11:21 AM To: wireless@wispa.org Cc: isp-wireless@isp-wireless.com Subject: [WISPA] Overage plan help Hi All, As most of you know, we bill for bits not speed. All of our customers go as fast as we can make them go. They do have to be responsible users though. To this end we had a 1 gig per month transfer limit. When I say gig, I mean it in the sense of what 1mbps service would be. So I guess that's byte not bit. Though I must admit, I get mixed up on the translation from bits per second to bits transferred. Anyhow, using the data we got from that great new usage tracking software that Brandon wrote for us, it's clear that 1 gig won't cut it. (The original 1 gig is the result of figuring out that our average dial-up user in 1999 used 110 meg per month.) Today, I've raised the included service level to 4 gigs. The 5th gig is an extra $5. The next one is $10, then $20, then $40 etc. etc. etc. By the time you hit 25 gigs of data transfer, you're into me for over $5,000,000. Naturally, no one will pay that and they aren't really expected to. However, our billing rate is designed for folks that are spending $35 to $40 per month and doing less than 4 gigs per month. If someone is using a lot of data there are two main issues that I have to recover costs for. One is that I pay for internet access based on usage. So the more the customers use the more I have to pay, and it's up by 15% last month! Next, there is only so much capacity on each tower, if we have heavy users in a particular zone we have to add capacity for them. In the end, what I'm trying to do is either bill or run off the 5% of the customer base that are costing us money instead of generating a profit. Customers like this one http://radius.odessaoffice.com/iptrack/search.php?ip=64.146.146.112&mont h=12&year=2006&period=month they do more than 4 gigs almost every day. I'm looking for two things. One is, if someone had a constant 1 mbps of data transfer rate, how many gigs would they use per month. (we pay for internet based on the mbps rates we consume) Next, what's a more reasonable overage t
RE: [WISPA] Overage plan help
Marlon: The first part is pretty easy, we will just assume a 30 month day: Bytes = 1,000,000 bps * 60 seconds/min * 60 min/hour * 24 hours/day * 30 days / 8 bits/byte = 324,000,000,000 The next part to covert to gigabytes is where people will have disputes. I use 1GB = 1,073,741,824 bytes, but you can see http://en.wikipedia.org/wiki/Gigabyte for the entire discussion. Therefore in a month of continuous transfer they would move about 301.7 GB! We also charge residential customers for transfer and have the limit set at 4GB which is more than enough for 95%+ of our customers. The other 5% simply get slowed down to dialup rates when they cross the limit by our bandwidth monitor. If they want to pump the speed back up they need to pay for additional transfer which we sell in 4GB blocks at about the same as the monthly cost for the service. This definitely cuts down on the abusers of the system which are of course the hardest on the network. For business customers we just price service accordingly and do not place transfer limits on these accounts. That is just my 2 cents worth, hope it helps. Larry -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Marlon K. Schafer (509) 982-2181 Sent: Thursday, December 14, 2006 11:21 AM To: wireless@wispa.org Cc: isp-wireless@isp-wireless.com Subject: [WISPA] Overage plan help Hi All, As most of you know, we bill for bits not speed. All of our customers go as fast as we can make them go. They do have to be responsible users though. To this end we had a 1 gig per month transfer limit. When I say gig, I mean it in the sense of what 1mbps service would be. So I guess that's byte not bit. Though I must admit, I get mixed up on the translation from bits per second to bits transferred. Anyhow, using the data we got from that great new usage tracking software that Brandon wrote for us, it's clear that 1 gig won't cut it. (The original 1 gig is the result of figuring out that our average dial-up user in 1999 used 110 meg per month.) Today, I've raised the included service level to 4 gigs. The 5th gig is an extra $5. The next one is $10, then $20, then $40 etc. etc. etc. By the time you hit 25 gigs of data transfer, you're into me for over $5,000,000. Naturally, no one will pay that and they aren't really expected to. However, our billing rate is designed for folks that are spending $35 to $40 per month and doing less than 4 gigs per month. If someone is using a lot of data there are two main issues that I have to recover costs for. One is that I pay for internet access based on usage. So the more the customers use the more I have to pay, and it's up by 15% last month! Next, there is only so much capacity on each tower, if we have heavy users in a particular zone we have to add capacity for them. In the end, what I'm trying to do is either bill or run off the 5% of the customer base that are costing us money instead of generating a profit. Customers like this one http://radius.odessaoffice.com/iptrack/search.php?ip=64.146.146.112&mont h=12&year=2006&period=month they do more than 4 gigs almost every day. I'm looking for two things. One is, if someone had a constant 1 mbps of data transfer rate, how many gigs would they use per month. (we pay for internet based on the mbps rates we consume) Next, what's a more reasonable overage table? Our minimum bill for anything at all here is $5.00 just to cover the costs of writing the bill. I want to keep billing per bit. It's, by far, the most effective way to compete against cable and dsl. It's also a good way to push the hogs over to competing services. Our average user is running at about 1.7 gigs per month. This includes all of my servers and the mail server alone hit 50 gigs last month. So I'll bet that the average user is actually under 1.5 gigs per month. Thoughts and ideas Marlon (509) 982-2181 Equipment sales (408) 907-6910 (Vonage)Consulting services 42846865 (icq)And I run my own wisp! 64.146.146.12 (net meeting) www.odessaoffice.com/wireless www.odessaoffice.com/marlon/cam -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/