Re: REfresh token from outh2 is not working and gives error like "401 Unauthorized` response: { "error": "unauthorized_client", "error_description": "Unauthorized" }"

2017-11-29 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi, I just deleted your post from the forum because it contained sensitive information. Please read the forum rules and make sure that you don't include sensitive information such as your developer token, refresh token, client s

Re: ad group ideas using adwords api

2017-11-28 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi John, The purpose of Ad groups are to organize your ads by a common theme. For example, you can have separate ad groups for different product or service types you offer. This organization depends on your business use-case. You can read more about Ad groups here

Re: how to create an UAC with upload video?

2017-11-28 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi, You could take a look at this guide to understand how to create UAC campaigns via the API. Using the MediaService, you can only upload Image

Re: Keywords and sitelinks issue

2017-11-28 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Pedro, The summary of discussions so far is that: we were able to reproduce the issue on our side. Currently, our engineering team is looking into fixing the issue. We are following up with the engineering team and I will keep you posted as soon as I hear back from them. In the meantime,

Re: [OperatorError.OPERATOR_NOT_SUPPORTED @ operations[0]] Cancelling A bacth Job

2017-11-28 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Roger, To cancel a BatchJob, you need to perform a BatchJobService.mutate() request and pass a BatchJobOperation

Re: I just posted a question and it disappeared

2017-11-27 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi, Please check the response to your questions on this forum thread. Thanks, Sreelakshmi, AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us o

Re: Trying To Increase The Efficiency Of Adwords API VB.Net Code

2017-11-27 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi, All the three functions are different either in terms of the API service used or the type of request being made, which is why you are not getting consistent results from the API. *DomainKeywords* function is using TargetingIdeaService

Re: Failed to upload credit_loan-related ad because of pharmacy-related content

2017-11-27 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Yang, This error is having the isExemptable flag as true. You will be able to add the policy exemption request for this policy violation and add it via the API. Please refer to this guide on Policy Exemption for mo

Re: Postal Code Bid Modifier

2017-11-27 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi John, You can only target or exclude the location criterion at campaign level. Please check the criteria usage sheet for more details. To set the bid modifier

Re: Adwords client library c# block another soap requstes

2017-11-22 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi, There was a change to remove the dependency on SOAP extensions in the client library. Could you please upgrade the client library to the latest version (v22.4.0 ) and see if you are still facing issues? Thanks, Sree

Re: Adwords client library c# block another soap requstes

2017-11-22 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi, Could you describe your issue with more details? While using the c# client library for AdWords API what is being updated affecting your calls to crm dynamics? Are you getting any error from the AdWords API? If so, please share the SOAP logs. Please use *Reply privately to author* while sha

Re: Displaying Google Keyword search volome on your website

2017-11-22 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi, You could use the Keyword Planner in the AdWords web interface which proposes new keyword ideas based on your existing keywords and website. You can then retrieve historical statistics for keywords (Average CPC, Monthly Search Volume, etc.) to h

Re: Can I programmatically remove a closed CrmBasedUserList from AdWords

2017-11-21 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi George, Unfortunately, the AdWordsUserList service does not support the REMOVE operator. You will have to delete the user lists from the UI. You could post your question on the advertisers comm

Re: SoapFault Could not connect to host

2017-11-21 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi, The message that you are getting is a warning. The API should still return results and I see that there are no errors in the API SOAP response. Could you take a look at the similar discussion here and see if that fixes the warnin

Re: Developer Token Not Approved

2017-11-21 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Nishant, You can fill out a fresh form and submit it for basic access. If you have additional questions while filling out the form, you can get in touch with the API compliance team directly. They are better equipped to address questions a

Re: Translations of Verticals?

2017-11-21 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Layne, Thanks for pointing this out. I will let the team know about the discrepancy between ConstantDataService and the data in the API documentation. Thanks, Sreelakshmi, AdWords API Team -- -- =~=

Re: Developer Token Not Approved

2017-11-20 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Nishant, Have you filled out the second part of the application form? If not, please go ahead and fill it out. Once you submit that form, the AdWords API Compliance team will respond with an answer within a business day. If you did fill ou

Re: Criterion ID

2017-11-20 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Shreya, You should be able to perform an AdGroupCriterionService.get() or CampaignCriterionService.get()

Re: Google Search Partners Targeting through API

2017-11-20 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Rkohl, The *targetPartnerSearchNetwork* is different from *targetSearchNetwork*. You can find the details of the networks here. The targetPartnerSearchNetwork is available only to select partners and should

Re: Translations of Verticals?

2017-11-20 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Layne, You can use the userInterestTaxonomyType : BRAND to get the Affinity categories

Re: In migrating to v201710, I have some problems in getting Expaned Text Ad.

2017-11-20 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi, Please find my response inline : 1. How to get policy summary attributes The policySummary(AdGroupAdPolicySummary ) will contain the policy information for the specific

Re: Why SSL Error Message?

2017-11-17 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Mike, It looks like an issue with your SSL certificates. Could you please create an issue on the PHP issues tracker ? The library owner is better equipped to address this question. Thanks, Sreelakshmi, AdWords API Team -- -- =~=~=~=

Re: How to add multiple users token into MCC account via api

2017-11-17 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi, You could refer to the "Set up your OAuth2 credentials." section in the specific client library read me file that you are using. You will be able to find the instructions for setting up the OAuth using your own credentials a

Re: Are Shared Sets IDs globally unique?

2017-11-16 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Oliver, Yes, the Ids of shared sets will be unique. You can run the Shared Set Report to get the details of the shared negative lists for each account including the ones shared by its manager accounts. T

Re: How to add multiple users token into MCC account via api

2017-11-16 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi, Could you please elaborate what you mean by "user token into MCC"? Are you trying to create new AdWords accounts under a manager account or establishing links between manager accounts and client accounts via API? If so, you can use the ManagedCustomerService

Re: SOAP-ERROR: Parsing WSDL

2017-11-16 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi, Could you please take a look at this thread in the php library and see if the suggestions there fixes your issue? If it does not work, could you please log a new issue in the issues tracker

Re: Downloading Price Extensions in an API Report

2017-11-15 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi, To get the stats of your price extensions, you can use Placeholder Feed Item Report and include a condition to filter the PlaceholderType field. A PlaceholderType

Re: LabelError.DUPLICATE_NAME although there is no such label

2017-11-15 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Peter, We are aware of the ongoing issue with the Labels in the AdWordsAPI and the AdWords Scripts. Please take a look at this forum post for more details. You can keep an eye on that thread for updates on the issue. Thanks

Re: ADWords API v201710 TargetingIdeaService - IncludeAdultContentSearchParameter usage

2017-11-14 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi, We are aware of an ongoing issue where the Keyword planner returns stats for some keywords and the API returns none. We are investigating this discrepancy and will update you once we have more details. Thanks, Sreelakshmi, AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=

Re: extreme slowness in API responses

2017-11-13 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi, Are you still facing latency issues while running reports via the API? I was able to test this AWQL against your account and the results came back in a few seconds. Also, are you observing this issue for other API services? From the error that you shared, it looks like an issue with your

Re: TargetingIdeaSelector doesn't return data for marijuana, cannabis even there are results, why?

2017-11-13 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Alek, Could you please enable logging and share the complete SOAP logs so that I can take a look? Please use *reply privately to author* while sharing the details. Thanks, Sreelakshmi, AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=

Re: Error in get firstPageCpc, topOfPageCpc and firstPositionCpc in AdGroupCriterionService

2017-11-10 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Eduardo, Please find my responses inline: 1. Is this an expected behavior for test accounts? (Is it possible in test account this fields not appear in response?) The attributes that you mentioned are the suggested/estimated bids for the criteria to get your ad on the first page

Re: Using multiple customer IDs while importing offline conversions -C#

2017-11-09 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi, To upload conversions to multiple accounts, you will need to make separate requests for each account with the respective client customer id in the header. If you want to change the client customer id at the run time, you can refer to this guide

Re: googleads-php-lib TargetingIdeaService doesn't return stats on some keywords

2017-11-09 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Douglas, This issue has been fixed. Both "natural recovery supplement" and "grief" does not have any stats to return and hence API will not return values. But combining these with keywords which have stats should not cause any issues now. Please let me know if you continue to see issues.

Re: Master MCC -How does this affect my API?

2017-11-08 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Thalea, The impact of changing the account structure would depend on who authenticates the API call. The master MCC will be able to access the sub MCCs corresponding to the countries as well as the adWords accounts under the each sub MCC. The sub MCC will have access to all adWords accounts

Re: Can't list the managed customers

2017-11-03 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Zeus, To get the client accounts under a manager account, you will need to make sure that the client customer Id in the request header is set to the manager account. If this does not fix your issue, could you please enable logging and share the complete SOAP logs including the header so tha

Re: Why disabled ads status does not cover removed ads.

2017-11-03 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi RafaƂ, On this forum we address questions specific to AdWords API. Since your question is about AdWords Scripts could you please post this on their forum ? Thanks, Sreelakshmi, AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=

Re: How to upload batch keywords

2017-11-03 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Steve, It looks like you are trying to perform the bulk uploads via the web interface which is explained here . If the new UI experience is the roadblock in performing the upload, you could switch between the UI views by following th

Re: Upload offline conversions using test account

2017-11-01 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi, The team is already aware of this request. Unfortunately, we don't have a timeline for it to be available in the test accounts. I will pass on your feedback too as it will be helpful for them to prioritize this feature. Thanks, Sreelakshmi, AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=~

Re: Tracking templates URL redirect

2017-11-01 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi, You can set tracking templates for the supported entities which are listed here . Are you using AdWords API and facing issues? If so, could you please elaborate and share the SOAP logs of the operation whi

Re: UNEXPECTED_INTERNAL_API_ERROR when calling AdGroupCriterionService

2017-11-01 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Caihua, We are not aware of any issues at the moment. Could you please enable logging and share the complete SOAP request and response log for this operation? Thanks, Sreelakshmi, AdWords API Team -- -- =~=~=~=~=

Re: (URGENT!) Total : AdGroups Costs

2017-10-30 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi, You could use the Ad Group Performance Report which includes all statistics aggregated by default at the ad group level. You will need to include Cost

Re: Google/auth version conflict

2017-10-30 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Alvin, For now, you could continue using the V201702 version of AdWords API. Please note that this version is marked for sunset on 14 Feb 2018 after which all the requests made against this version of the API will fail. Could yo

Re: Noob put into uncharted territory

2017-10-27 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Steve, Are you trying to update the price of your products in Merchant Center? If so, please post your question on the Content Shopping API forum . If you are talking about setting up shopping campaigns, shopping ad gr

Re: combining Merchant Center and Adwords data

2017-10-27 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi, You can use the API to retrieve Shopping Performance Report , which provides shopping campaign statistics aggregated at the product ( OfferId

Re: Offline Conversion Tracking Issue: Conversion appears one day in the past.

2017-10-27 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hello, The date against which the conversion is listed in the UI, will be the date on which impression occurred as GCLID is generated at the impression time. Please check this

Re: Cant Get Developer Token

2017-10-27 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Thomas, I will be following up on your questions as Jude is out today. Please find my answered below : 1. Could you help us to check how many MCC Accounts that we have and who? From your client account, you could navigate to the Account Settings -> Account access page. The Account

Re: Placeholder Feed Item attributeValues Price extension currency codes

2017-10-27 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Tiana, I have already informed the team about this. Please follow our blog for any updates about the future releases. Thanks, Sreelakshmi, AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find

Re: Campaign Criteria Report

2017-10-26 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi James, You can use CriteriaType and Criteria fields to get the type and the descripti

Re: Placeholder Feed Item attributeValues Price extension currency codes

2017-10-26 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Tiana, Thanks for pointing this out. The Placeholder Feed Item report seems to be returning currency code as ASCII equivalent of the actual currency code listed here . E.g., "USA" would be "[85,83,68]" i

Re: How to get average search volume for a keyword for each month of the year

2017-10-25 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Francisco, You can include the TARGETED_MONTHLY_SEARCHES attribute in your selector and use the get_keyword_ideas

Re: API log file

2017-10-25 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi, You could use CustomerSyncService to get the change history at Campaign, AdGroup and Customer level. You could check here

Re: label_service.get() returns None in Python

2017-10-24 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Margaret, You are right, if there are no labels matching the text, the API should give a response with zero "totalNumEntries". Could you enable logging and share the SOAP request and response along with your

Re: Get and mutate operations is returning 'None' in python api.

2017-10-24 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi, Are you saying that the all of your API calls started to fail recently? Are they failing with some error or just that you are getting zero results in the response? Could you please enable logging and share

Re: can i create campaign in others accounts?

2017-10-20 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Che, You are right, you should use the OAuth credentials of your Manager account in this scenario. However, the clientCustomerId in the request header

Re: AdWords reporting data finalization

2017-10-20 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Austin, Reporting in AdWords is not real-time. In most cases, the performance stats are delayed by less than three hours. Some metrics take longer to process and they are calculated only once a day. You can read about determining the data freshness in this

Re: googleads-php-lib TargetingIdeaService doesn't return stats on some keywords

2017-10-20 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Douglas, We have an ongoing issue with the TargetingIdeaService where API does not return any results while including some keywords. Our team is currently looking into the issue. I will keep you posted when I have an update from them. Regarding the TargetingIdeaService returning different r

Re: Looking for Location and Language while creating Campaign using PHP library

2017-10-20 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Bilal, You can refer to the AddCompleteCampaignsUsingBatchJob sample in PHP to add the complete campaign using the batch job. To add the Location and Language campaign c

Re: BUDGET_PERFORMANCE_REPORT

2017-10-17 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Zweitze, Please find my answers below: 1. The possible values for "Status" column in UI are *sufficient*, *limiting spend* of the campaigns sharing it, or *not used* by any campaign. You can see these details if you hover over the question mark on the "Status" header in the UI.

Re: How to get all locations?

2017-10-16 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Jens, You are right, in the Geotargets table, all the names are changed to match the ASCII standard for that location. Please check this forum post for a very sim

Re: Creating Link ID for AdWords App Conversions and Remarketing API

2017-10-13 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Merve, On this forum we discuss questions specific to AdWords API. The best way to reach the right team for questions about Mobile Apps Conversion Tracking and Remarketing is to use the Help button within the AdWords UI to call or ema

Re: Issue with Metrics with KeywordsPerformanceReport

2017-10-13 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Cv, Using the AdWords API, you can use the CustomerSyncService to get AdGroupChangeData which wi

Re: Issue with Metrics with KeywordsPerformanceReport

2017-10-12 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Cv, You are right, keywords will get included in the Keywords Performance Report irrespective of the creation date of the keyword. But the stats for new keywords for an older date range will be all zeros. That said, you could set the *includeZeroImpressions* to false in your request header

Re: Adwords Api - Attribution modeling first and last click

2017-10-11 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi, Unfortunately, attribution reports are not supported in API yet. Please follow our blog for updates and announcements about future releases. Thank

Re: Do Google have any tests emails we can use to check we are calling the API correctly

2017-10-11 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Mark, Unfortunately, we don't have sample/test data of legitimate emails to test the CRM Based User Lists. As you have observed, the UI only shows the range of list size when the size is small. Thanks, Sreelakshmi, AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

Re: Some ads missing in ad_performance_report

2017-10-09 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Romain, I see that your account has ads with two description fields. These Ads are experimental ads and they will not be included in the Ad Performance Report via the API. You will have to get the stats specific to these ads from the user interface. If the ads are not the ones with two desc

Re: How can i set cross-device conversions on account

2017-09-29 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Mihir, You can use the CustomerService to set the attribute optimizeOnEstimatedConversions

Re: Download criteria report issue

2017-09-28 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Joseph, The supported download formats for reports are the ones listed here . The DownloadCriteriaReportWithSelector.php sample should download the report file with the name

Re: API (Reporting) - Error: SSL: CERTIFICATE_VERIFY_FAILED

2017-09-28 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Joe, The latency issue while using the API is resolved and everything should be back to normal now. If your issue was connected to API issue, you should not be seeing those failures from now. Could you retry your request and see if it works fine now? If not, as Mark suggested on this

Re: adwords api concurrent request

2017-09-28 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi, Are you using one of our client libraries ? If so, which client library are you using? From your request logs, the SOAP header seems to be empty. Please check this guide

Re: Need to bypass all adwords endpoint url to different url from java client library v201708

2017-09-27 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Hari, Appending the AdWords API URL to your server URL might not work as the resultant URL will not be a valid one. Your application will have to have the logic to internally redirect calls from the application to the corresponding AdWords API service/reports. If you are interested in using

Re: Get Phone impressions and Phone Calls by Ad using Adwords API by AD

2017-09-27 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Francisco, You could check the clicks for those rows which are having clickType as "CALLS" in Ad Performance Report

Re: adwords api concurrent request

2017-09-26 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi, Please check this post on the same issue and see if the suggestion on that thread fixes your problem. If not, could you pass on the complete SOAP logs (request/response) so that I

Re: AdWords API v201609 to v201708 Migration Problem

2017-09-25 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi, You are right, the latest version of python client library requires python 3.4 or higher. Your approach might work for services/reports which does not have any changes between the V201609 and V201708 version of the API. You might run into unexpected issues while working with services/repor

Re: Crm-based user list removed by API still exists when querying by adGroupCriteriaService

2017-09-25 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi, Are you saying, after removing the UserList as a biddable targeting criterion, the UserList is still reflected in the Audiences tab of the AdGroup? If so, could you perform the AdGroupCriterionService.get()

Re: Exception while calling OfflineConversionFeedService

2017-09-25 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Nathan, Thanks for sharing the details. Since the error is occurring before hitting the AdWords API, it might be something to do with the .NET client library. Could you please create an issue in the library's tracker ? Owner of the

Re: Exception while calling OfflineConversionFeedService

2017-09-22 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Nathan, Could you confirm if you are using .NET library? I should be able to comment once I am able to take a look at the SOAP logs. Thanks, Sreelakshmi, AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdevelop

Re: Exception while calling OfflineConversionFeedService

2017-09-21 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Shafeena, Could you please enable logging and share the complete SOAP logs for the API request along with your clientCustomerId? You could *reply privately to the author* while sharing the details. Thanks, Sreelaks

Re: Reporting service is returning different formats based on account/region

2017-09-20 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Alex, Could you check if you have duplicated any fields in the report definition? If that is not the issue, could you enable logging and share the report definition along with your client customer id for the report that is not working as expected? Also, please share the exact error that you

Re: Account access management in API (grant other user access to my account)

2017-09-19 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Carlos, Are you saying that the pending invitations are being returned null from the API? If so, could you make sure that you are using the credentials of the client account that should accept the invite and try the same operation? If that does not resolve your issue, could you enable loggi

Re: OpenWeatherMap Error, not detecting the API key

2017-09-19 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Dominykas, On this forum we discuss questions about the AdWords API. Please post the questions about AdWords Scripts here: https://groups.google.com/forum/#!forum/adwords-scripts. Thanks, Sreelakshmi, AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on

Re: CombinedApprovalStatus and AdGroupType not returning raw enum values

2017-09-18 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi, Could you please share the complete report definition of AD_PERFORMANCE_REPORT and ADGROUP_PERFORMANCE_REPORT where you observe these issues along with your client customer Id? Please use *Reply privately to author* while sharing the details. Thanks, Sreelakshmi, AdWords API Team -- --

Re: How can we set 'Include in "Conversion"' option through API?

2017-09-18 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi, You can use the excludefrombidding attribute to decide whether the conversion tracker should be excluded from the "Conversions" columns in reports. If true, the con

Re: Ads with an additional description field not accessible via API?

2017-09-18 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Konstantin, You are right, the Ads with two descriptions is an experimental feature and is not currently supported via the API. Unfortunately, I don't have a timeline for this to be available via the API. Please keep an eye on our blog and release a

Re: Connecting AdWords API and Big Query

2017-09-12 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Dheeraj, On this forum we discuss technical issues specific to AdWords API. Since your question is about Big Query integration, could you please get in touch with the Big Query Team ? I found this g

Re: User Does Not Have Access to Template: 178

2017-09-12 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Trevor, Using the API you should be able to create an Image Ad and set the placements as long as the campaign type is Display and not Video. You could check these guides about showing Display Network ads in videos

Re: User Does Not Have Access to Template: 178

2017-09-11 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Trevor, Video Campaigns are currently supported in AdWords API Reports only at the moment. Have you considered In-st

Re: ***Announcing the new ads PHP client library***

2017-09-11 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Joven, Are you facing any issues while using the v201708 version of the API? If so, could you please create a new thread with more details and logs explaining the issue? Thanks, Sreelakshmi, AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog

Re: Googel Adwords API - Reporting - (ParallelReportDownload.php) need the data in an array format

2017-09-11 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Pradeep, Since your latest question is unrelated to original issue on this thread, could you please create a new forum thread? This is to help us keep better track of the issues. Thanks, Sreelakshmi, AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on

Re: help with Api

2017-09-08 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi, Could you share the screenshot/code snippet of how you are setting your selector? You can refer to this sample in PHP to understand how to run reports usi

Re: Will AdWords API surpport AdGroup level adServingOptimizationStatus?

2017-09-08 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Caihua This feature is not currently supported by the AdWords API. Please keep an eye on our blog for updates on upcoming releases. Thanks, Sreelakshmi, AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

Re: Googel Adwords API - Reporting - (ParallelReportDownload.php) need the data in an array format

2017-09-08 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Pradeep, The API only supports these formats in which the report data can be downloaded. You will need to post process the result to convert the data into your desired format. As you found out, th

Re: Is it possible to send offline sales data to google adwords?

2017-09-08 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Rohit, Yes, you can upload offline conversions using the AdWords API. Have you gotten a chance to check the guide on tracking and importing conversions? This

Re: I am First time using Google AdWords

2017-09-08 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Kranthi, We address questions specific to AdWords API on this forum. Since your question is specific to promotional offers, please post your question on Advertisers community forum or get in touch with the AdW

Re: Missing locations in the Geo Targets API

2017-09-08 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Sean, You are right, we don't have the criterion Id - location name mapping documented for those locations that cannot be targeted using AdWords. The criterion id "2364" is associated with Iran. Unfortunately, there may not be a way to map the ids that are missing in the GeoTargets table to

Re: Missing locations in the Geo Targets API

2017-09-07 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi Sean, The geotargeting table contains the criteria Ids of all locations that can be targeted using AdWords. Some countries/territories are not targetable in AdWords but may appear in reports based on the user's area of

Re: How can I get a list of products in a product partition?

2017-09-06 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi, Unfortunately, there isn't a service available in AdWords API using which you can get the list of products in a product group. Please keep an eye on our blog for updates on upcoming releases. Thanks, Sreelakshmi, AdWords A

Re: API version v201609 warning email: where i can statistic?

2017-09-06 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi, Could you share your MCC account Id which owns the developer token being used to make the API calls? You could use *reply privately to author* option while replying. Thanks, Sreelakshmi, AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog an

Re: Excluding a specific product in a ProductPartitionTree

2017-09-06 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi, The products in a product group is defined by the attributes provided in Merchant Center and you cannot change them from one product group to another in AdWords. To exclude a specific product, you could add the product by productId/OfferId and set it to exclude instead of setting it as bi

Re: Adwords account budget

2017-09-06 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum
Hi, There still isn't a straight forward way to get the remaining budget. As Joyce and Zweitze described in the previous posts, you may have to use the Account Performance Report or use BudgetOrderService (if consolidated billing is already setup) and calculate the remaining budget. Thanks,

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