Support Group Name change in IM 7.0

HelpDesk tickets assigned to the groups plus all the people are already set up in groups. Thoughts? Derek -- Derek Fernandes, BSc Programmer Analyst U of C Information Technologies ES 1010, University of Calgary Calgary, Alberta T2N 1N4 403.210.9879

Incident Report

on the server and the Crystal report is in the attachment field on this form. Any ideas? Thanks. -- Derek Fernandes Programmer Analyst U of C Information Technologies ES 1010, University of Calgary Calgary, Alberta T2N 1N4 403.210.9879

IM templates

-- Incident Mangement -- Template, the table is blank even after I select the Support group I belong. This all used to work before I started customizing the IM form. The customizations do not touch the templates or the template form. What is wrong? Thanks, Derek -- Derek Fernandes

Re: Problem Management Assignment

, the fields were actually read-only. Could this be the culprit? Should I change these to read/write? Thanks, Derek -- Derek Fernandes Programmer Analyst U of C Information Technologies ES 1010, University of Calgary Calgary, Alberta T2N 1N4 403.210.9879

Table Looping in a filter

. Thanks, Derek -- Derek Fernandes Programmer Analyst U of C Information Technologies ES 1010, University of Calgary Calgary, Alberta T2N 1N4 403.210.9879 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org

Re: Table Looping in a filter

the table has to be refreshed before it can read from the table? How do you do this from a filter? Help. Thanks, Derek -- Derek Fernandes Programmer Analyst U of C Information Technologies ES 1010, University of Calgary Calgary, Alberta T2N 1N4 403.210.9879

PersonID

forms? Any help would be appreciated. Thanks, Derek -- Derek Fernandes Programmer Analyst U of C Information Technologies ES 1010, University of Calgary Calgary, Alberta T2N 1N4 403.210.9879 ___ UNSUBSCRIBE or access

Incident Management customizations

this. Does this break anything else? Should I just leave this field blank, and disable all the workflow relating to the Person ID on the Incident/Problem forms? Any help would be appreciated. Thanks, Derek -- Derek Fernandes Programmer Analyst U of C Information Technologies ES 1010, University

Re: Incident Management customizations

not sure what else I'm breaking by doing this. Does this break anything else? Should I just leave this field blank, and disable all the workflow relating to the Person ID on the Incident/Problem forms? Any help would be appreciated. Thanks, Derek -- Derek Fernandes Programmer Analyst U

Upgrade of IM to 7.0.02 patch 3

an older version of Incident running. Thanks, Derek -- Derek Fernandes Programmer Analyst U of C Information Technologies ES 1010, University of Calgary Calgary, Alberta T2N 1N4 403.210.9879 ___ UNSUBSCRIBE or access

Crystal Report Error

be greatly appreciated. Derek -- Derek Fernandes Programmer Analyst U of C Information Technologies ES 1010, University of Calgary Calgary, Alberta T2N 1N4 403.210.9879 ___ UNSUBSCRIBE or access ARSlist Archives

Re: Crystal Report Error

, or 9 will work anymore. I have seen this.. on testing.. and could not find a fix.. but was told it was fixed with CR XI reports. have not finish the testing to prove.. Someone else will chime in here soon on this issue I hope.. On 3/5/07, *Derek Fernandes* [EMAIL PROTECTED

Date/Time Field displaying Epoch

is okay. The properties we use are: Data Type: Date/Time Display Type: Date Only Note that this works fine in our test environment. All versions of software are the same between test and production. Any thoughts? Thanks, Derek -- Derek Fernandes Programmer Analyst U of C Information

cmdb 2.0 data

would be greatly appreciated. Derek -- Derek Fernandes Programmer Analyst U of C Information Technologies ES 1010, University of Calgary Calgary, Alberta T2N 1N4 403.210.9879 ___ UNSUBSCRIBE or access ARSlist Archives

Mid Tier 7.0

? Is there a personal preference amongst the community? What OS/websphere combo works the best (ie. Windows 2003/IIS, Red Hat/Apache, etc.)? Thanks for your help, Derek -- Derek Fernandes Programmer Analyst U of C Information Technologies ES 1010, University of Calgary Calgary, Alberta T2N 1N4