Re: 8.1 RBE Documentation

2014-02-18 Thread Pierson, Shawn
will prove invaluable. Thanks, Shawn Pierson Remedy Developer | Energy Transfer From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sonwane, Subhash Sent: Tuesday, February 18, 2014 1:32 AM To: arslist@ARSLIST.ORG Subject: Re: 8.1 RBE Documentation ** Hi

Re: 8.1 RBE Documentation

2014-02-17 Thread Sonwane, Subhash
./../../../../sstaniszewski/AppData/Local/Microsoft/Windows/Temporary%20Internet%20Files/Content.Outlook/3PJ5VNJF/www.columnit.com> From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Susan Palmer Sent: 17 February 2014 10:31:PM To: arslist@ARSLIST.OR

Re: 8.1 RBE Documentation

2014-02-17 Thread Susan Palmer
edesk81/Troubleshooting+email+record+creation+and+updates > > > > Thanks, > > > > *Shawn Pierson * > > Remedy Developer | Energy Transfer > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Susan Pa

Re: 8.1 RBE Documentation

2014-02-17 Thread Pierson, Shawn
List) [mailto:arslist@ARSLIST.ORG] On Behalf Of Susan Palmer Sent: Monday, February 17, 2014 11:01 AM To: arslist@ARSLIST.ORG Subject: Re: 8.1 RBE Documentation ** Hi Shawn, Is this RBE something that is ITSM? We're on 8.1 and I do not find anything looking like RBE. What is the form na

Re: 8.1 RBE Documentation

2014-02-17 Thread Susan Palmer
Hi Shawn, Is this RBE something that is ITSM? We're on 8.1 and I do not find anything looking like RBE. What is the form name? Thanks, Susan On Mon, Feb 17, 2014 at 8:54 AM, Pierson, Shawn < shawn.pier...@energytransfer.com> wrote: > ** > > So we've been on 8.1 for a few weeks now (I should

8.1 RBE Documentation

2014-02-17 Thread Pierson, Shawn
So we've been on 8.1 for a few weeks now (I should post an update to the Mid Tier issues thread, it's mostly working for me now.) We ripped out our fully-functional custom email processing code to use the Rules Based Email stuff that was added in 8.1. It seems to work most of the time, but it'