ns.
Thanks
Peter Lammey
ESPN MIT Technical Services & Applications Management
860-766-4761
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Sharon-Michal Mamon-Meged
Sent: Wednesday, September 03,
vices & Applications Management
860-766-4761
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Sharon-Michal Mamon-Meged
Sent: Tuesday, September 02, 2008 8:23 AM
To: arslist@ARSLIST.ORG
Subject: Re: SLA Questions - Answers
Hi ,
Th
Sent by: "Action cc
Request System
discussion list Subject
(ARSList)" Re: SLA Questions - Answers
1 AM
To: arslist@ARSLIST.ORG
Subject: Re: SLA Questions - Answers
I'm trying to find a Remedy Developer, do you think you could help me?
I would be most appreciative.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Lisa Weste
slist@ARSLIST.ORG
Subject: Re: SLA Questions - Answers
The Due Date/Time will not calculate until the measurement period
starts. The Terms and Conditions of the Service Target determine
whether the target is "Attached" to an incident. Once the Measurement
"Start When" criteria i
but let me know if I can help further.
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Sharon-Michal Mamon-Meged
Sent: Thursday, August 28, 2008 12:27 AM
To: arslist@ARSLIST.ORG
Subject: Fw: SLA Questions - Answers
Hi Lisa
ions Management
860-766-4761
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Lisa Westerfield
Sent: Wednesday, August 27, 2008 6:59 PM
To: arslist@ARSLIST.ORG
Subject: Re: SLA Questions - Answers
That is correct, but you sh
System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Sharon-Michal Mamon-Meged
Sent: Tuesday, August 26, 2008 11:50 PM
To: arslist@ARSLIST.ORG
Subject: Re: SLA Questions - Answers
Hello Lisa .
Thank you for your answer .
If I understand correctly I am not suffused to see "Att
cc
discussion list
(ARSList)"Subject
<[EMAIL PROTECTED] SLA Quest
Sharon,
I split this off of the Task Question since it seems to be a separate
topic. Hope this info helps:
Attached: This means that the incident meets the goal criteria you have
configured in the SLM application Service Target. The Service Target
will attach as soon as the criteria is met
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