Re: [cisco-voip] TMSXE and CMR Cloud

2019-02-22 Thread Chris Ward (chrward) via cisco-voip
In TMS Admin, go to Administrative Tools – Configuration – Conference Settings. Then scroll down to Advanced and make sure “External MCU Usage in Routing” is set to always. Otherwise, TMS will only book a bridge/Webex if it needs to; IE. there are 2 or more video systems. Chris Ward Collaborat

Re: [cisco-voip] Cisco MediaSense get old recording calls

2017-10-30 Thread Chris Ward (chrward)
Hi Claiton, MediaSense comes with default pruning settings that deletes older recordings based on age or available disk space. Are your settings set to 30 days? If so, those recordings have been deleted. Cisco doesn’t have any way to recover deleted recordings. [logo_Grey] Chris Ward ENGINE

Re: [cisco-voip] Root Access via UCOS Remote Support

2017-10-11 Thread Chris Ward (chrward)
Pete, As a Cisco employee, I would ask that you not publish such a tool. It's dangerous and will probably create more problems than you are trying to solve. Obviously, I have no authority to stop you but I have forwarded the message to the product team to ask them to re-evaluate the algorithm t

Re: [cisco-voip] jabber guest - clientless or not?

2016-11-18 Thread Chris Ward (chrward)
;s Wall of America bits... and, for some of those folks, if they can install them, then anyone can. :) Chris Ward TME - Spark Call and MediaSense From: Lelio Fulgenzi [mailto:le...@uoguelph.ca] Sent: Friday, November 18, 2016 11:10 AM To: Chris Ward (chrward) ; voyp list, cisco-voip Subject:

Re: [cisco-voip] jabber guest - clientless or not?

2016-11-18 Thread Chris Ward (chrward)
Lelio, There is a plugin required for Jabber Guest to function. It is NOT WebRTC based and therefore requires these plugins. The plugins are fast and easy and don't even require a browser restart, so they should not be overly difficult to install. If you are looking for a plugin free client. T

Re: [cisco-voip] CRITICAL:Active(Not Acknowledged):SyslogSeverityMatchFound:Alarm ID:41383874 - Media Sense

2016-05-05 Thread Chris Ward (chrward)
Max, Let me check with the dev team, but at my first glance it reads like an SSH session, was reset by a SSH client. Doesn’t seem like a big deal, but I will check to make sure. +Chris TME – Spark Call and MediaSense From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Max

Re: [cisco-voip] R: Upgrade IM&Presence version 9.1.2 to Version 11.0.1.10000-6

2016-03-04 Thread Chris Ward (chrward)
You’d need to look at the upgrade logs, or better yet, have TAC look at the upgrade logs. Some process is failing. +Chris TME – Spark Call and MediaSense From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of bertacco.alessan...@alice.it Sent: Friday, March 04, 2016 9:23 AM T

Re: [cisco-voip] CUCM Upgrade woes

2016-03-02 Thread Chris Ward (chrward)
Yes, sounds like the upgrade may not have actually succeeded. You may want to consider failing back to the inactive partition on all the nodes in the cluster. You may have to re-establish DB replication, but if it was working before the upgrade it should work after a switch back. All the upgrade

Re: [cisco-voip] hand held camera video conferencing recording solution with CUCM - SX80 w/ mediasense? or VCS?

2016-02-11 Thread Chris Ward (chrward)
: Thursday, February 11, 2016 11:32 AM To: Chris Ward (chrward) Cc: voip puck Subject: Re: [cisco-voip] hand held camera video conferencing recording solution with CUCM - SX80 w/ mediasense? or VCS? what's the frame rate of recording Chris? from wiki:

Re: [cisco-voip] hand held camera video conferencing recording solution with CUCM - SX80 w/ mediasense? or VCS?

2016-02-11 Thread Chris Ward (chrward)
_________ From: "Chris Ward (chrward)" mailto:chrw...@cisco.com>> To: "Lelio Fulgenzi" mailto:le...@uoguelph.ca>>, "voip puck" mailto:cisco-voip@puck.nether.net>> Sent: Thursday, February 11, 2016 10:44:47 AM Subject: RE: hand held camera vid

Re: [cisco-voip] hand held camera video conferencing recording solution with CUCM - SX80 w/ mediasense? or VCS?

2016-02-11 Thread Chris Ward (chrward)
The Jimmy Kimmel Live! Show uses SX80s with their HDMI inputs to send video over IP. They do remotes with them and hook up studio cameras to the codecs. MediaSense can indeed do HD recording so that is an option. TCS is also an option. It just depends on what your post-recording requirements are

Re: [cisco-voip] question

2015-11-25 Thread Chris Ward (chrward)
Hi Leonard, Cisco licensing is all user-based now. So the question is how many users do you have? Are you interest in CUWL or Al a carte licensing? Do you have a VM environment already or will you need to purchase UCS hardware to run the new software? How long of a support contract will you be

Re: [cisco-voip] LDAP error on CUC

2015-09-24 Thread Chris Ward (chrward)
Did a quick search inside our knowledge base here, looks like this will need a TAC case. In some cases a reboot fixes it and in other cases, the DB needs some touching to resolve. If you are up for it, it would be good to try and figure out root cause, so please open a TAC case and let them do s

Re: [cisco-voip] moving voicemail integration from exchange 2003 to 2010

2015-09-24 Thread Chris Ward (chrward)
I assume this is Unity Connection Single Inbox integration? If so, then just add the new integration to Unity Connection (it can host multiple Exchange integrations at once), and as you move mailboxes, you change their Exchange integration on Connection to the new instance. Should be quick and

Re: [cisco-voip] Unity user parameters greyed out

2015-09-14 Thread Chris Ward (chrward)
There should be an SU3 with a fix for this near the end of the year. If you need a fix fast, then go with the ES. Good luck! +Chris TME - MediaSense and Unity Connection From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Chris Ward (chrward) Sent: Monday, September 14

Re: [cisco-voip] Is there a CLI command to show the MTU size ?

2015-09-14 Thread Chris Ward (chrward)
show network eth0 detail +Chris TME - MediaSense and Unity Connection From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Brian V Sent: Monday, September 14, 2015 12:32 PM To: Cisco VOIP Subject: [cisco-voip] Is there a CLI command to show the MTU size ? The only place I

Re: [cisco-voip] Unity user parameters greyed out

2015-09-14 Thread Chris Ward (chrward)
- MediaSense and Unity Connection From: Scott Voll [mailto:svoll.v...@gmail.com] Sent: Monday, September 14, 2015 10:06 AM To: Chris Ward (chrward) Cc: Anthony Holloway ; cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Unity user parameters greyed out What is the best course of action at this point

Re: [cisco-voip] Unity user parameters greyed out

2015-09-14 Thread Chris Ward (chrward)
, September 11, 2015 2:41 PM To: Scott Voll ; Chris Ward (chrward) Cc: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Unity user parameters greyed out Here you go: https://tools.cisco.com/bugsearch/bug/CSCuv04411 On Fri, Sep 11, 2015 at 1:28 PM Scott Voll mailto:svoll.v...@gmail.com>>

Re: [cisco-voip] Unity user parameters greyed out

2015-07-24 Thread Chris Ward (chrward)
Ryan, Can you unicast me your case number? I will have it looked at by our escalation team since it seems to be affecting multiple customers. +Chris TME - MediaSense and Unity Connection From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of John J Sent: Friday, July 24, 2015

Re: [cisco-voip] Opinions on 10.5(2) SU2 ?

2015-07-10 Thread Chris Ward (chrward)
There is an SU2a en route. I would standby for it. +Chris TME - MediaSense and Unity Connection From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Justin Steinberg Sent: Friday, July 10, 2015 3:56 PM To: Cisco VOIP Subject: [cisco-voip] Opinions on 10.5(2) SU2 ? Anyone ru

Re: [cisco-voip] Hosted WebEx and ADFS

2015-07-06 Thread Chris Ward (chrward)
I did this to our demo domain's webex meeting center deployment and it went fairly well. I don't have a copy of the document I used but I did find the document in the Webex knowledge base. It was a 20+ page word doc that told me exactly how to configure ADFS 2.0 to work as an SSO source for webe

Re: [cisco-voip] What is better than MediaSense for recording calls?

2015-06-22 Thread Chris Ward (chrward)
Just logged into Search and Play and see your issue with the call duration, let me ask about that. I misunderstood at first. +Chris TME - MediaSense and Unity Connection From: Chris Ward (chrward) Sent: Monday, June 22, 2015 9:35 AM To: 'Tim Smith'; Derek Andrew; Cisco VoIP Group S

Re: [cisco-voip] What is better than MediaSense for recording calls?

2015-06-22 Thread Chris Ward (chrward)
. +Chris TME - MediaSense and Unity Connection From: Tim Smith [mailto:tim.sm...@enject.com.au] Sent: Monday, June 22, 2015 1:12 AM To: Chris Ward (chrward); Derek Andrew; Cisco VoIP Group Subject: RE: [cisco-voip] What is better than MediaSense for recording calls? Hi Chris, Seems better, but all

Re: [cisco-voip] About recording tone

2015-06-19 Thread Chris Ward (chrward)
Here you go! http://aurus5.com/phoneup/record/mediasense.php +Chris TME - MediaSense and Unity Connection From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Chris Ward (chrward) Sent: Friday, June 19, 2015 9:09 AM To: Cagri Ergul Cc: cisco-voip@puck.nether.net Subject

Re: [cisco-voip] About recording tone

2015-06-19 Thread Chris Ward (chrward)
We have a partner that I know does something like this, let me find and get the info to you. +Chris TME - MediaSense and Unity Connection From: Cagri Ergul [mailto:cagrier...@gmail.com] Sent: Friday, June 19, 2015 9:06 AM To: Chris Ward (chrward) Cc: cisco-voip@puck.nether.net Subject: Re

Re: [cisco-voip] About recording tone

2015-06-19 Thread Chris Ward (chrward)
No, not currently. CUCM would have to add that capability. +Chris TME - MediaSense and Unity Connection From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Cagri Ergul Sent: Friday, June 19, 2015 3:59 AM To: cisco-voip@puck.nether.net Subject: [cisco-voip] About recording t

Re: [cisco-voip] What is better than MediaSense for recording calls?

2015-06-19 Thread Chris Ward (chrward)
...@enject.com.au] Sent: Friday, June 19, 2015 4:22 AM To: Chris Ward (chrward); Derek Andrew; Cisco VoIP Group Subject: RE: [cisco-voip] What is better than MediaSense for recording calls? For recording them – yes ☺ Finding them, managing them etc.. ? I am struggling with the way it splits calls and you

Re: [cisco-voip] What is better than MediaSense for recording calls?

2015-06-16 Thread Chris Ward (chrward)
Also… nothing is better than MediaSense for recording calls! ☺ +Chris TME - MediaSense and Unity Connection From: Chris Ward (chrward) Sent: Tuesday, June 16, 2015 1:09 PM To: 'Derek Andrew'; Cisco VoIP Group Subject: RE: [cisco-voip] What is better than MediaSense for recording cal

Re: [cisco-voip] What is better than MediaSense for recording calls?

2015-06-16 Thread Chris Ward (chrward)
Derek, A product like Calabrio Search and Play can plug in on top of MediaSense to provide this functionality. There are others as well, including NICE, or Mida solutions. This means you wouldn’t have to reconfigure your recording architecture or purchase a new recording product. You would real

Re: [cisco-voip] Forked Audio

2015-06-15 Thread Chris Ward (chrward)
Depending on the use cases and requirements. You should consider Cisco MediaSense. It has support for both Network-based Recording (Built-in Bridge and Gateway) and CUBE dial-peer forking. Any questions, just reach out. +Chris TME - MediaSense and Unity Connection From: cisco-voip [mailto:cisco

Re: [cisco-voip] CUCM Upgrade 8.5(1) to 10.5(1) Upgrades are prohibited during Licensing Grace Period

2015-06-09 Thread Chris Ward (chrward)
Versions aren’t the same, but the concepts apply… http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/elmuserguide/9_1_1/license_migration/CUCM_BK_CBF8B56A_00_cucm-license-upgrade-guide/CUCM_BK_CBF8B56A_00_cucm-license-upgrade-guide_chapter_010.html#CUCM_RF_MAE98977_00 You will need to rehost

Re: [cisco-voip] Where is the SpeechView hosted?

2015-06-09 Thread Chris Ward (chrward)
Speechview datacenters are in the UK. +Chris TME - Unity Connection and MediaSense From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Rob Dawson Sent: Tuesday, June 09, 2015 10:41 AM To: Cisco VoIP Group Subject: [cisco-voip] Where is the SpeechView hosted? Anyone know wh

Re: [cisco-voip] collab edge dns/SSL cert

2015-06-01 Thread Chris Ward (chrward)
I think the problem is requesting your root domain. Some issuers won’t issue root domain certs and the ones that do call them wildcard certs as they cover an entire domain (support for wildcard certs are somewhat limited). For example, if you were to go to https://cisco.com/ rather than https:/

Re: [cisco-voip] Cisco 8851 not failing over to backup circuit...

2015-04-24 Thread Chris Ward (chrward)
VPN registration issues usually point to MTU issues. Or at least packet or fragments due to MTU issues. I suspect there is a different in packet size during the registration of these two devices or capabilities that affects packet size. When the primary link is down, you could run some ping tes

Re: [cisco-voip] Unity Connection Voice Mail Distribution Lists that I can be able to send “Intercluster” to other locations or regions (ie. Latin America to North America, North America to LA or LA t

2015-04-14 Thread Chris Ward (chrward)
You probably want to look at “Intrasite” networking first. Intersite networking is for linking up 2 intrasite networks. For intersite networking, they don’t need to be the same version but there may be some minimums. 7.X would be might only concern, anything later than that should be able to jo

Re: [cisco-voip] MediaSense Interfaces

2015-03-03 Thread Chris Ward (chrward)
While it doesn't help you with your current query, I can tell you that we have lots of roadmap items on the Search and Play interface. The MediaSense team never intended the Search and Play application to be used on a regular basis. It was originally built as a reference application for testing

Re: [cisco-voip] MediaSense Configuration

2015-02-26 Thread Chris Ward (chrward)
Ah! And yes, route lists require route groups. ☺ +Chris TME - MediaSense and Unity Connection From: Matthew Loraditch [mailto:mloradi...@heliontechnologies.com] Sent: Thursday, February 26, 2015 12:15 PM To: Chris Ward (chrward); Bill Talley Cc: cisco-voip@puck.nether.net Subject: RE: [cisco

Re: [cisco-voip] MediaSense Configuration

2015-02-26 Thread Chris Ward (chrward)
] Sent: Wednesday, February 25, 2015 6:29 PM To: Matthew Loraditch Cc: Chris Ward (chrward); cisco-voip@puck.nether.net Subject: Re: [cisco-voip] MediaSense Configuration It should answer. On Wed, Feb 25, 2015 at 5:15 PM, Matthew Loraditch mailto:mloradi...@heliontechnologies.com>> wrote:

Re: [cisco-voip] MediaSense Configuration

2015-02-25 Thread Chris Ward (chrward)
Also, make sure the BiB on the phones are enabled. Its disabled by default. You need to do it per device or in the CCM service parameter. +Chris TME - MediaSense and Unity Connection From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Matthew Loraditch Sent: Wednesday, Feb

Re: [cisco-voip] Unity connection - Voicemail playback

2015-02-16 Thread Chris Ward (chrward)
You have to route calls to that node. Right now, either you SCCP ports, or SIP trunk are pointing to the Sub. You have to change the priority of the trunk or the ports so it uses the Sub first. +Chris TME - Unity Connection and MediaSense From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.

Re: [cisco-voip] unity connection full mailboxes - notifying callers

2015-01-16 Thread Chris Ward (chrward)
, on my wish list is more collaboration > between the unity team and jabber group. It would be nice if the > jabber voicemail tab could show the quota status. Forward voicemails > in jabber. Dispatch messages in jabber. > > On Dec 3, 2013 2:34 PM, "Chris Ward (chrward)"

Re: [cisco-voip] Prime Collaboration Deployment Tool

2014-11-12 Thread Chris Ward (chrward)
Anthony, You can grab the trial license by creating an account on vmware.com and requesting the ESXi license. This is still how I get standalone ESXi instances running here at Cisco in my lab. Login with your account, go to the below link, request a key. https://my.vmware.com/group/vmware/eva

Re: [cisco-voip] Callmanager TomCat

2014-10-29 Thread Chris Ward (chrward)
IP/Hostname isn't the issue. It's the self-signed certificate that CUCM/IMP is using. The fix is either to get a cert signed by a publicly trusted cert authority like GoDaddy or Verisign OR you need a CA on the local network (AD) that the Windows system trusts (has the root cert loaded) and use

Re: [cisco-voip] Unity Connection 10.5.1 and Lotus Notes integration?

2014-08-14 Thread Chris Ward (chrward)
Both Donoma and Esna have Lotus integrations. I can't really speak to the merits or either, but they are usually pretty will to run demos. Natively, your options are IMAP or Intelligent Notifications which we have refined a little more since launch. In 10.5 we added an option to attach the mess

Re: [cisco-voip] 7841 elearning tutorial?

2014-08-13 Thread Chris Ward (chrward)
I can't take all the credit, my teammate, David Scott, just passed this link to me when I asked. Enjoy! +Chris TME - MediaSense and Unity Connection From: Matthew Loraditch [mailto:mloradi...@heliontechnologies.com] Sent: Wednesday, August 13, 2014 3:20 PM To: Chris Ward (chrward); Jason A

Re: [cisco-voip] 7841 elearning tutorial?

2014-08-13 Thread Chris Ward (chrward)
Hi Jason, Hopefully these are what you are looking for. All phone tutorials are here: http://www.cisco.com/c/en/us/products/collaboration-endpoints/collaborationendpointtutorials.html 7800 is here: http://www.cisco.com/c/dam/assets/swa/flash/ip_phone_78xx/index.html +Chris TME - MediaSense and

Re: [cisco-voip] Message when call forward all to vociemail

2014-08-08 Thread Chris Ward (chrward)
5000 doesn't show up at all? Not even once? What about 5XXX or 50XX or 500X? +Chris TME - MediaSense and Unity Connection From: leslie.me...@lvs1.com Sent: Friday, August 08, 2014 1:06 PM To: Chris Ward (chrward); cisco-voip (cisco-voip@puck.nether.net) Subject: RE: Message when call forwar

Re: [cisco-voip] Message when call forward all to vociemail

2014-08-08 Thread Chris Ward (chrward)
This looks like a CUCM call routing issue. I doubt CUC logs or queries will help. The DN 5000, can you run a route plan report and see where it shows up? In a Call Forward scenario including CFA, you can specify a different CSS than a normal would use so it's possible that call flow is differen

Re: [cisco-voip] CUC 10.5 MWI

2014-08-08 Thread Chris Ward (chrward)
; on the CUC SIP Trunk Security profile, did you allow Unsolicited SIP Notify messages? +Chris TME - MediaSense and Unity Connection From: Heim, Dennis [mailto:dennis.h...@wwt.com] Sent: Friday, August 08, 2014 12:59 PM To: Chris Ward (chrward) Cc: cisco-voip@puck.nether.net Subject: Re: CUC 10.5

Re: [cisco-voip] CUC 10.5 MWI

2014-08-08 Thread Chris Ward (chrward)
Is MWI actually working and the status is not? +Chris TME - MediaSense and Unity Connection From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Heim, Dennis Sent: Friday, August 08, 2014 12:26 PM To: cisco-voip@puck.nether.net Subject: [cisco-voip] CUC 10.5 MWI I have a ne

Re: [cisco-voip] Cisco Unity Connection - Not meeting hardware requirements

2014-07-28 Thread Chris Ward (chrward)
What is the speed of the processor? +Chris TME - MediaSense and Unity Connection From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Mike Sent: Friday, July 25, 2014 11:04 AM To: Randy Hirose Cc: Cisco VoIP Group Subject: Re: [cisco-voip] Cisco Unity Connection - Not meeting

Re: [cisco-voip] Video Greetings for Unity Cxn

2014-07-23 Thread Chris Ward (chrward)
Great. I do provide good karma, sometimes. Hopefully it's just the redirecting header checkbox on the SIP trunk. +Chris TME - MediaSense and Unity Connection From: Matthew Loraditch [mailto:mloradi...@heliontechnologies.com] Sent: Wednesday, July 23, 2014 10:53 AM To: Chris Ward (ch

Re: [cisco-voip] Video Greetings for Unity Cxn

2014-07-23 Thread Chris Ward (chrward)
14 7:44 AM To: Chris Ward (chrward); cisco-voip@puck.nether.net Subject: RE: Video Greetings for Unity Cxn All regions have 6000kbps for Video Calls between each other. Matthew G. Loraditch - CCNP-Voice, CCNA-R&S, CCDA 1965 Greenspring Drive Timonium, MD 21093 direct voice. 443.541.1518 fax.

Re: [cisco-voip] Video Greetings for Unity Cxn

2014-07-22 Thread Chris Ward (chrward)
What do you have for the video bandwidth from the phone region to the CUC region? +Chris TME - MediaSense and Unity Connection From: Matthew Loraditch [mailto:mloradi...@heliontechnologies.com] Sent: Tuesday, July 22, 2014 11:42 AM To: Chris Ward (chrward); cisco-voip@puck.nether.net Subject

Re: [cisco-voip] Video Greetings for Unity Cxn

2014-07-22 Thread Chris Ward (chrward)
Hi Matthew, Can you let me know the versions of CUC and MS you are using? Also, does the test button provide a positive result on the CUC Video Services page? Also, there are a couple items that are often missed: 1) You have to either reboot the server or restart the Conversation Manager

Re: [cisco-voip] No Ringing on Some outbound Calls - at&t ipFlex

2014-06-03 Thread Chris Ward (chrward)
In order for CUCM to tell a phone to play ringback tone, CUCM must receive a ringing or progress indicator from the network. CUCM is probably not getting the indicator in this case. Some SIP debugs on the GW for a working and not working call would probably show that. I suspect a flex issue. +C

Re: [cisco-voip] Cisco Call Recording Solution

2014-05-28 Thread Chris Ward (chrward)
ginal message From: "Chris Ward (chrward)" Date:05/28/2014 10:15 (GMT-08:00) To: Ken Rhodes ,cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Cisco Call Recording Solution As the TME for MediaSense, I am obligated to tell you to take a look at Cisco MediaSense. MediaSense

Re: [cisco-voip] Cisco Call Recording Solution

2014-05-28 Thread Chris Ward (chrward)
As the TME for MediaSense, I am obligated to tell you to take a look at Cisco MediaSense. MediaSense provides audio recording via the phone's built-in bridge or CUBE media-forking (which can be dial-peer controlled or CUCM controlled as of 10.0). We are also offering video call recording in our

Re: [cisco-voip] SME install?

2014-03-12 Thread Chris Ward (chrward)
SME is the same code as CUCM just licensed and deployed differently. Select CUCM. +Chris TME - Unity Connection and MediaSense From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Jason Aarons (AM) Sent: Wednesday, March 12, 2014 9:12 PM To: cisco-voip (cisco-voip@puck.neth

Re: [cisco-voip] UnityConnection account display name

2014-03-10 Thread Chris Ward (chrward)
We are in the process of producing a whitepaper that will outline this process. If you are up for being a guinea pig, I can try to get you an early copy. +Chris TME - Unity Connection and MediaSense From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Erick Wellnitz Sent:

Re: [cisco-voip] Stuck conferences on 2911

2014-02-03 Thread Chris Ward (chrward)
To know the cause you would need a TAC case and at least CUCM traces for when the calls were made and when they were supposed to be cleared and possibly a set of IOS debugs. Its unlikely you will find the cause without those unless there is a known defect that can cause this scenario. +Chris TM