[otrs] how to limit by hour not only by date

Hi, Is there a way to limit by hour not only by date, the reports in Stat module? Thanks Karlos - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs

Re: [otrs] Customer users closing tickets for their company?

On 7/13/10 8:08 PM, Jason B. Loven wrote: Is it possible to allow customer users to close tickets for their entire company? It appears that the users can only modify tickets that they own. We have a customer that wants to be able to work on and potentially close tickets that they create. In a sen

[otrs] Blackberry Theme

Hey List, Does anyone have a Theme that works good on Blackberry's and willing to share? Thanks - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs

[otrs] Customer users closing tickets for their company?

Is it possible to allow customer users to close tickets for their entire company? It appears that the users can only modify tickets that they own. We have a customer that wants to be able to work on and potentially close tickets that they create. In a sense they would be an agent but limited to

Re: [otrs] Complete Error Log (Please Help)

On Fri, 02 Jul 2010 08:02:03 +0200, Ekram wrote: HI stein, Thanks a lot for your reply. I've created the table and it seems ok now. In the screenshot i am getting the id now and also getting the other fields ok. I'm happy to see that! Keep up! -- Stein Erik --