Hi Garabed,
then you can use ViewNote ;-)
PS: please remember to adjust your subject line when answering on the digest
emails, ok?
On 20.10.2011, at 22:50, Garabed Yegavian wrote:
> I don't seem to have Ticket::Frontend::AgentTicketNote ? I have view note?
-- Cheers, Nils
http://webint.crypt
Hi Wagner,
no, it is not stored in the database.
If you need to have customer details stored permanently in the database you
could use this Feature Add-on:
http://www.otrs.com/en/solutions/subscriptions/feature-add-ons/descriptions/#StoringLDAPAttributes
On 20.10.2011, at 17:44, Wagner wrote:
On 10/20/11 1:50 PM, Garabed Yegavian wrote:
> I don't seem to have Ticket::Frontend::AgentTicketNote ? I have view note?
You"re right there. I copied the line after clicking on ViewNote.
--
Roy Kaldung
e-mail: r...@kaldung.com
---
I don't seem to have Ticket::Frontend::AgentTicketNote ? I have view note?
Thank you,
Garabed Yegavian
323.465.6772 x3414
-Original Message-
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of
otrs-requ...@otrs.org
Sent: Thursday, October 20, 2011 5:00 AM
To
Hello,
The customer info that is retrieved by the Active Directory, is stored
somewhere in the database?
I needed to make a select that get the UserComment from a ticket
Thanks
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