Re: [AI] SBI ATM throwing transaction error while withdrawing with speech assistance
Hi I would suggest you lodge a complaint in the support helpdesk by email detailing the problem. You may also do so in social media for faster resolution. Regards Harish Kotian -Original Message- From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Avee Gupta Sent: Friday, May 17, 2019 11:58 AM To: accessindia@accessindia.org.in Subject: [AI] SBI ATM throwing transaction error while withdrawing with speech assistance Hi all, Hope all are fine . Since last week state bank of india ATM'S are throwing transaction error when i withdraw cash through there machines with help of there in built speech assistance . Speech assistance is working fine in all menus but after following all steps for cash withdrawal finally in the end no cash comes out and a verbal message of transaction error is reported. I tried withdrawing money with help of sighted assistance and didnt face any issue as the machine is working absolutely fine for sighted persons. I tried about 4 SBI ATM's in our locality all facing same issue for blind and working good for sighted so please anyone tell is there any software issue with the speech assistance in bankATM or due to the upgradation of there ATM machines i am facing this issue, as earlier we have to insert the card in the slot and remove but now the card gets locked in the given slot in the new ATM machines deployed about 15 days back in our city. All people working in state bank would be of great help in this regard. This inaccessibility issue should be immediately escalated to the management . Thanks Avee Gupta 9406862456 Celebrating Global accessibility Awareness day- May 16 2019 Search for old postings at: http://www.mail-archive.noclick_com/accessindia@accessindia.org.in/ To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.noclick_in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Caution: The Reserve Bank of India never sends mails, SMSs or makes calls asking for personal information such as your bank account details, passwords, etc. It never keeps or offers funds to anyone. Please do not respond in any manner to such offers, however official or attractive they may look. Notice: This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you are not the intended recipient, any dissemination, use, review, distribution, printing or copying of the information contained in this e-mail message and/or attachments to it are strictly prohibited. If you have received this email by error, please notify us by return e-mail or telephone and immediately and permanently delete the message and any attachments. The recipient should check this email and any attachments for the presence of viruses. The Reserve Bank of India accepts no liability for any damage caused by any virus transmitted by this email. Celebrating Global accessibility Awareness day- May 16 2019 Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list..
Re: [AI] SBI ATM throwing transaction error while withdrawing with speech assistance
Inform this to the nearest Branch of the concerned Bank. And follow it up. Hope they fix the issue soon. On 5/17/19, Avee Gupta wrote: > Hi all, > Hope all are fine . > Since last week state bank of india ATM'S are throwing transaction > error when i withdraw cash through there machines with help of there > in built speech assistance . > Speech assistance is working fine in all menus but after following all > steps for cash withdrawal finally in the end no cash comes out and a > verbal message of transaction error is reported. > > I tried withdrawing money with help of sighted assistance and didnt > face any issue as the machine is working absolutely fine for sighted > persons. > I tried about 4 SBI ATM's in our locality all facing same issue for > blind and working good for sighted so please anyone tell is there any > software issue with the speech assistance in bankATM or due to the > upgradation of there ATM machines i am facing this issue, as earlier > we have to insert the card in the slot and remove but now the card > gets locked in the given slot in the new ATM machines deployed about > 15 days back in our city. > All people working in state bank would be of great help in this regard. > This inaccessibility issue should be immediately escalated to the management > . > > Thanks > Avee Gupta > 9406862456 > > Celebrating Global accessibility Awareness day- May 16 2019 > > > > Search for old postings at: > http://www.mail-archive.com/accessindia@accessindia.org.in/ > > To unsubscribe send a message to > accessindia-requ...@accessindia.org.in > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, please > visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of the > person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > > -- Avinash Shahi Doctoral student at Centre for Law and Governance JNU Celebrating Global accessibility Awareness day- May 16 2019 Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list..
[AI] SBI ATM throwing transaction error while withdrawing with speech assistance
Hi all, Hope all are fine . Since last week state bank of india ATM'S are throwing transaction error when i withdraw cash through there machines with help of there in built speech assistance . Speech assistance is working fine in all menus but after following all steps for cash withdrawal finally in the end no cash comes out and a verbal message of transaction error is reported. I tried withdrawing money with help of sighted assistance and didnt face any issue as the machine is working absolutely fine for sighted persons. I tried about 4 SBI ATM's in our locality all facing same issue for blind and working good for sighted so please anyone tell is there any software issue with the speech assistance in bankATM or due to the upgradation of there ATM machines i am facing this issue, as earlier we have to insert the card in the slot and remove but now the card gets locked in the given slot in the new ATM machines deployed about 15 days back in our city. All people working in state bank would be of great help in this regard. This inaccessibility issue should be immediately escalated to the management . Thanks Avee Gupta 9406862456 Celebrating Global accessibility Awareness day- May 16 2019 Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list..
