RE: [ActiveDir] Outlook XP makes me want to throw it out the window!
Did you made her a user of the PC ? (Start -- Control Panel -- User Accounts) -Original Message- From: Chris J. Popp [mailto:[EMAIL PROTECTED]] Sent: dinsdag 10 december 2002 16:30 To: [EMAIL PROTECTED] Subject: [ActiveDir] Outlook XP makes me want to throw it out the window! Get your attention with the subject? :) I have been battling a problem with one of my user's machines for the past week. She is running Windows XP Pro, Office XP Pro SP1. Whenever she starts up her Outlook, she gets prompter for the username, password and server. I put the information in exactly as it should be (and have verified with my AD on the server) and I get the following message: "Your login information was incorrect. Check your username and domain, then type in your password again. If your account is new or if your administrator requested a password change you need to click Change Password then logon with your new password." I re-check the info in the AD on the server via VNC so I am right there at her terminal doing double checks. I re-enter the password, and get the message again. I change the password on the AD, then enter the new password on her Outlook (usually use 1 as the password so I know I type it correct) and still get the above error. I need to get this resolved for her as she is in charge of accounting and has made my life hell in the past because since I am the IT Manager I should be all knowing, all powerful (a common misconception by those users that know no better) So, please if anyone knows what I can do to resolve this, please let me know. I'm at my wits end! Thanks, Chris List info : http://www.activedir.org/mail_list.htm List FAQ: http://www.activedir.org/list_faq.htm List archive: http://www.mail-archive.com/activedir%40mail.activedir.org/ List info : http://www.activedir.org/mail_list.htm List FAQ: http://www.activedir.org/list_faq.htm List archive: http://www.mail-archive.com/activedir%40mail.activedir.org/
RE: [ActiveDir] Outlook XP makes me want to throw it out the window!
Chris, create a new email profile in Outlook. I have seen this behaviour when the user profile is corrupted and will not establish a proper authentication token. Out of curiousity, do the multiple logon failures in outlook trigger your account lockout policy against her domain account? If it doesn't, this would suggest that Outlook is trying to match cached credentials instead of authenticating to the server and you should clear the password cache on the local system. You might go so far as to rename the user's system profile and have her login to the system as if a new user and then manually drag over her favorites, documents, etc. Hope this helps! John A. Bjelke Unisys 505.853.6774 [EMAIL PROTECTED] The more corrupt the state, the more numerous the laws. - Cornelius Tacitus This email may contain information which must be protected IAW AFI 33-332 and DoD Regulation 5400.11; Privacy Act of 1974 as Amended Applies, and it is For Official Use Only (FOUO). -Original Message- From: Chris J. Popp [mailto:[EMAIL PROTECTED]] Sent: Tuesday, December 10, 2002 8:30 AM To: [EMAIL PROTECTED] Subject: [ActiveDir] Outlook XP makes me want to throw it out the window! Get your attention with the subject? :) I have been battling a problem with one of my user's machines for the past week. She is running Windows XP Pro, Office XP Pro SP1. Whenever she starts up her Outlook, she gets prompter for the username, password and server. I put the information in exactly as it should be (and have verified with my AD on the server) and I get the following message: "Your login information was incorrect. Check your username and domain, then type in your password again. If your account is new or if your administrator requested a password change you need to click Change Password then logon with your new password." I re-check the info in the AD on the server via VNC so I am right there at her terminal doing double checks. I re-enter the password, and get the message again. I change the password on the AD, then enter the new password on her Outlook (usually use 1 as the password so I know I type it correct) and still get the above error. I need to get this resolved for her as she is in charge of accounting and has made my life hell in the past because since I am the IT Manager I should be all knowing, all powerful (a common misconception by those users that know no better) So, please if anyone knows what I can do to resolve this, please let me know. I'm at my wits end! Thanks, Chris List info : http://www.activedir.org/mail_list.htm List FAQ: http://www.activedir.org/list_faq.htm List archive: http://www.mail-archive.com/activedir%40mail.activedir.org/ List info : http://www.activedir.org/mail_list.htm List FAQ: http://www.activedir.org/list_faq.htm List archive: http://www.mail-archive.com/activedir%40mail.activedir.org/
RE: [ActiveDir] Outlook XP makes me want to throw it out the window!
Yeah... She's been a user of her pc for months and months. And her email was working ok until early last week. -Original Message- From: Jochen Andries [mailto:[EMAIL PROTECTED]] Sent: Tuesday, December 10, 2002 9:58 AM To: [EMAIL PROTECTED] Subject: RE: [ActiveDir] Outlook XP makes me want to throw it out the window! Did you made her a user of the PC ? (Start -- Control Panel -- User Accounts) -Original Message- From: Chris J. Popp [mailto:[EMAIL PROTECTED]] Sent: dinsdag 10 december 2002 16:30 To: [EMAIL PROTECTED] Subject: [ActiveDir] Outlook XP makes me want to throw it out the window! Get your attention with the subject? :) I have been battling a problem with one of my user's machines for the past week. She is running Windows XP Pro, Office XP Pro SP1. Whenever she starts up her Outlook, she gets prompter for the username, password and server. I put the information in exactly as it should be (and have verified with my AD on the server) and I get the following message: "Your login information was incorrect. Check your username and domain, then type in your password again. If your account is new or if your administrator requested a password change you need to click Change Password then logon with your new password." I re-check the info in the AD on the server via VNC so I am right there at her terminal doing double checks. I re-enter the password, and get the message again. I change the password on the AD, then enter the new password on her Outlook (usually use 1 as the password so I know I type it correct) and still get the above error. I need to get this resolved for her as she is in charge of accounting and has made my life hell in the past because since I am the IT Manager I should be all knowing, all powerful (a common misconception by those users that know no better) So, please if anyone knows what I can do to resolve this, please let me know. I'm at my wits end! Thanks, Chris List info : http://www.activedir.org/mail_list.htm List FAQ: http://www.activedir.org/list_faq.htm List archive: http://www.mail-archive.com/activedir%40mail.activedir.org/ List info : http://www.activedir.org/mail_list.htm List FAQ: http://www.activedir.org/list_faq.htm List archive: http://www.mail-archive.com/activedir%40mail.activedir.org/ List info : http://www.activedir.org/mail_list.htm List FAQ: http://www.activedir.org/list_faq.htm List archive: http://www.mail-archive.com/activedir%40mail.activedir.org/
RE: [ActiveDir] Outlook XP makes me want to throw it out the window!
Then I would suggest like John did : delete her Outlook-profile and make it again. -Original Message- From: Chris J. Popp [mailto:[EMAIL PROTECTED]] Sent: dinsdag 10 december 2002 17:01 To: [EMAIL PROTECTED] Subject: RE: [ActiveDir] Outlook XP makes me want to throw it out the window! Yeah... She's been a user of her pc for months and months. And her email was working ok until early last week. -Original Message- From: Jochen Andries [mailto:[EMAIL PROTECTED]] Sent: Tuesday, December 10, 2002 9:58 AM To: [EMAIL PROTECTED] Subject: RE: [ActiveDir] Outlook XP makes me want to throw it out the window! Did you made her a user of the PC ? (Start -- Control Panel -- User Accounts) -Original Message- From: Chris J. Popp [mailto:[EMAIL PROTECTED]] Sent: dinsdag 10 december 2002 16:30 To: [EMAIL PROTECTED] Subject: [ActiveDir] Outlook XP makes me want to throw it out the window! Get your attention with the subject? :) I have been battling a problem with one of my user's machines for the past week. She is running Windows XP Pro, Office XP Pro SP1. Whenever she starts up her Outlook, she gets prompter for the username, password and server. I put the information in exactly as it should be (and have verified with my AD on the server) and I get the following message: "Your login information was incorrect. Check your username and domain, then type in your password again. If your account is new or if your administrator requested a password change you need to click Change Password then logon with your new password." I re-check the info in the AD on the server via VNC so I am right there at her terminal doing double checks. I re-enter the password, and get the message again. I change the password on the AD, then enter the new password on her Outlook (usually use 1 as the password so I know I type it correct) and still get the above error. I need to get this resolved for her as she is in charge of accounting and has made my life hell in the past because since I am the IT Manager I should be all knowing, all powerful (a common misconception by those users that know no better) So, please if anyone knows what I can do to resolve this, please let me know. I'm at my wits end! Thanks, Chris List info : http://www.activedir.org/mail_list.htm List FAQ: http://www.activedir.org/list_faq.htm List archive: http://www.mail-archive.com/activedir%40mail.activedir.org/ List info : http://www.activedir.org/mail_list.htm List FAQ: http://www.activedir.org/list_faq.htm List archive: http://www.mail-archive.com/activedir%40mail.activedir.org/ List info : http://www.activedir.org/mail_list.htm List FAQ: http://www.activedir.org/list_faq.htm List archive: http://www.mail-archive.com/activedir%40mail.activedir.org/ List info : http://www.activedir.org/mail_list.htm List FAQ: http://www.activedir.org/list_faq.htm List archive: http://www.mail-archive.com/activedir%40mail.activedir.org/
RE: [ActiveDir] Outlook XP makes me want to throw it out the window!
Delete her outlook profile and create a new one -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Chris J. Popp Sent: Tuesday, December 10, 2002 8:01 AM To: [EMAIL PROTECTED] Subject: RE: [ActiveDir] Outlook XP makes me want to throw it out the window! Yeah... She's been a user of her pc for months and months. And her email was working ok until early last week. -Original Message- From: Jochen Andries [mailto:[EMAIL PROTECTED]] Sent: Tuesday, December 10, 2002 9:58 AM To: [EMAIL PROTECTED] Subject: RE: [ActiveDir] Outlook XP makes me want to throw it out the window! Did you made her a user of the PC ? (Start -- Control Panel -- User Accounts) -Original Message- From: Chris J. Popp [mailto:[EMAIL PROTECTED]] Sent: dinsdag 10 december 2002 16:30 To: [EMAIL PROTECTED] Subject: [ActiveDir] Outlook XP makes me want to throw it out the window! Get your attention with the subject? :) I have been battling a problem with one of my user's machines for the past week. She is running Windows XP Pro, Office XP Pro SP1. Whenever she starts up her Outlook, she gets prompter for the username, password and server. I put the information in exactly as it should be (and have verified with my AD on the server) and I get the following message: "Your login information was incorrect. Check your username and domain, then type in your password again. If your account is new or if your administrator requested a password change you need to click Change Password then logon with your new password." I re-check the info in the AD on the server via VNC so I am right there at her terminal doing double checks. I re-enter the password, and get the message again. I change the password on the AD, then enter the new password on her Outlook (usually use 1 as the password so I know I type it correct) and still get the above error. I need to get this resolved for her as she is in charge of accounting and has made my life hell in the past because since I am the IT Manager I should be all knowing, all powerful (a common misconception by those users that know no better) So, please if anyone knows what I can do to resolve this, please let me know. I'm at my wits end! Thanks, Chris List info : http://www.activedir.org/mail_list.htm List FAQ: http://www.activedir.org/list_faq.htm List archive: http://www.mail-archive.com/activedir%40mail.activedir.org/ List info : http://www.activedir.org/mail_list.htm List FAQ: http://www.activedir.org/list_faq.htm List archive: http://www.mail-archive.com/activedir%40mail.activedir.org/ List info : http://www.activedir.org/mail_list.htm List FAQ: http://www.activedir.org/list_faq.htm List archive: http://www.mail-archive.com/activedir%40mail.activedir.org/ List info : http://www.activedir.org/mail_list.htm List FAQ: http://www.activedir.org/list_faq.htm List archive: http://www.mail-archive.com/activedir%40mail.activedir.org/
RE: [ActiveDir] Outlook XP makes me want to throw it out the window!
Well, you know the drill: -what happens if another user logs on to the same system? -can the user work from another system (using the same software)? -did you re-create the profile? -any problems with the machine account (remove the computer from the domain and put it back in)? Andries -Original Message- From: Chris J. Popp [mailto:[EMAIL PROTECTED]] Sent: Tuesday, December 10, 2002 4:30 PM To: [EMAIL PROTECTED] Subject: [ActiveDir] Outlook XP makes me want to throw it out the window! Get your attention with the subject? :) I have been battling a problem with one of my user's machines for the past week. She is running Windows XP Pro, Office XP Pro SP1. Whenever she starts up her Outlook, she gets prompter for the username, password and server. I put the information in exactly as it should be (and have verified with my AD on the server) and I get the following message: "Your login information was incorrect. Check your username and domain, then type in your password again. If your account is new or if your administrator requested a password change you need to click Change Password then logon with your new password." I re-check the info in the AD on the server via VNC so I am right there at her terminal doing double checks. I re-enter the password, and get the message again. I change the password on the AD, then enter the new password on her Outlook (usually use 1 as the password so I know I type it correct) and still get the above error. I need to get this resolved for her as she is in charge of accounting and has made my life hell in the past because since I am the IT Manager I should be all knowing, all powerful (a common misconception by those users that know no better) So, please if anyone knows what I can do to resolve this, please let me know. I'm at my wits end! Thanks, Chris List info : http://www.activedir.org/mail_list.htm List FAQ: http://www.activedir.org/list_faq.htm List archive: http://www.mail-archive.com/activedir%40mail.activedir.org/ - ATTENTION: No legal consequences can be derived from the content of this e-mail and/or its attachments. Neither is sender committed to these. The content of this e-mail is exclusively intended for addressee(s) and information purposes. Should you receive this message by mistake, you are hereby notified that any disclosure, reproduction, distribution or use of this message is strictly prohibited. Sender accepts no liability for any damage resulting from the use and/or acceptation of the content of this e-mail. Always scan attachments for viruses before opening them. - List info : http://www.activedir.org/mail_list.htm List FAQ: http://www.activedir.org/list_faq.htm List archive: http://www.mail-archive.com/activedir%40mail.activedir.org/
