Image Backup with TSM V 5.1

2002-04-17 Thread Rainer Tews

Hi together,

in addition to my posting from yesterday (Slow speed with the san-client, refer
posting no 754 from this month) i am thinking about using the new tsm-client
v.5.1 and the storageagent v.5.1 to backup a complete image from a drive via san
to tape. Because we have some servers with a lot of files and folders i think we
can get a good performance to backup and restore a drive.

Has anyone out there made the first experiences with it and can tell whether it
works?

Kind regards

Rainer Tews

_
ScaleOn GmbH  Co. KG
SO-SE3
Leverkusen, B151
Tel.: +49 214/30-23369
Fax:  +49 214/30-9623369
E-Mail:  [EMAIL PROTECTED]
Internet :  http://www.scaleon.de



Re: True64 problem

2002-04-17 Thread Martin Trcka

Geoff,
I am running several Tru64 clients, without any problems.

CLI works ok ?
Have you tried to redirect the GUI client to another X server ?

Martin Trcka

 -Original Message-
 From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED]]On
 Behalf Of Gill, Geoffrey L.
 Sent: Tuesday, April 16, 2002 9:59 PM
 To: [EMAIL PROTECTED]
 Subject: True64 problem


 I sent this last week and got no takers so I'll try again. Here
 is a problem
 one of the Unix Admins sent to me. If anyone has any ideas can you lend a
 hand please.

 The system is a Compaq Alpha 8200 running TRU64 version 5.1
 patch level 3.
 The version of TSM is version 4 release 2 level 0 for TRU64.

 It starts ok but when we select any of the icons it core dumps
 with no error
 message.

 I deinstalled version 3 and installed version 4 and the problem remained.
 Then I rebooted and it still core dumps.

 The system has plenty of memory and swap space available. The
 problem occurs
 no matter which user runs dsm.

 Thanks,

 Geoff Gill
 TSM Administrator
 NT Systems Support Engineer
 SAIC
 E-Mail:   [EMAIL PROTECTED] mailto:[EMAIL PROTECTED]
 Phone:  (858) 826-4062
 Pager:   (877) 905-7154



Re: Daily Backup Report

2002-04-17 Thread Pétur Eyþórsson

Hi guys


This is the TSM backup log I have set up for my customers.
This mail is sent every day to the administrator.

This is a script I created for AIX and W2K. If anyone of you like to have it
please contact me.

I am willing to give it away free.

some of the information here is in my native langue, but you guys wont be in
any trouble converting it.

here you go.


Kvedja/Regards
Petur Eythorsson
Taeknimadur/Technician
IBM Certified Specialist - AIX
Tivoli Storage Manager Certified Professional
Microsoft Certified System Engineer

[EMAIL PROTECTED]

 Nyherji Hf  Simi TEL: +354-569-7700
 Borgartun 37105 Iceland
 URL:http://www.nyherji.is


-Original Message-
From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED]]On Behalf Of
Mark Bertrand
Sent: 16. apríl 2002 19:57
To: [EMAIL PROTECTED]
Subject: Re: Daily Backup Report


So, if I follow your message correctly and the point I have been trying to
make... There is no easy (one button) method of reporting, which should be
the basis of the software, the very basic core of any backup software, that
I don't have.

To answer the other question posted by Mr. Joseph Dawes, How do I track
failures?, I do it the long way. I start with the q events ex=yes as a first
level then we start going through the activity logs starting with a search
for ANE4959i reporting missed files. Next we go through individual error
logs on the clients if necessary.


-Original Message-
From: Rushforth, Tim [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, April 16, 2002 1:05 PM
To: [EMAIL PROTECTED]
Subject: Re: Daily Backup Report


And it depends on what you mean by a successful backup...

We use Bill's method below to report on all events taht do not have a status
of completed.  (We only used to report on exceptions also ...)

If you are worried about some files that were not processed then completed
does not tell you what you want (for incrementals on 4.x clients and below).
Here you will have to do additional queries to report on these failed
objects.  With archives and selective backups however, files in use will
report as failed (can't confirm if other failed files will) (again 4.x and
below) so that is covered here.

Now, with 5.1, incrementals, archives, and selectives all report completed
if files are not processed because of some error.

But with incrementals you can now check the return code: 4 = files skipped
(doesn't count files excluded by exclude statements).  But with selectives
and archives rc=4 could simply mean that your exclude statements are working
so now you will have to do additional queries to report on failed objects
here.

We also do queries on file spaces as was mentioned that reports when the
last backup completed.  We've had at least one occasion where security was
changed on an NT drive so that the System Account no longer had access
(that is what the TSM scheduler was using).  Here the backup status showes
completed but the filespace in question did not get backed up and the file
space query picked it up.

Tim Rushforth
City of Winnipeg

-Original Message-
From: Bill Boyer [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, April 16, 2002 9:40 AM
To: [EMAIL PROTECTED]
Subject: Re: Daily Backup Report


Be very carefull with the EX=YES. There is a status of an event of '(?)'
that doesn't show as an exception. This condition can occur when a backup
schedule starts for a node, and then due to either the client crashing or a
networking issue the connection is dropped and never re-established within
the DURATION of the event. The status is '(?)'. There is an APAR open to
have meaningful status's instead of the '(?)', but for now this doesn't show
as an EXCEPTION.

We got bit big-time at a client of our where they out-sourced the entire TSM
operation to us. They were having failures, but they were not showing on our
EX=YES report. They were not happy campers! I'm still having a hard time
sitting! :-)

We ended up writing some PERL code to parse the Q EV client events and
reporting on anything that isn't COMPLETED.

This behavior started somewhere in the 4.1.x patch levels. So, just be
careful relying on the EX=YES to give you everything that failed.

Bill Boyer
DSS, Inc.

-Original Message-
From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED]]On Behalf Of
Williams, Tim P {PBSG}
Sent: Tuesday, April 16, 2002 10:01 AM
To: [EMAIL PROTECTED]
Subject: Re: Daily Backup Report


we generally run a q event command   ex=yes
you can use begindate begintime parms, etc
help q event
fYI

-Original Message-
From: Orin Rehorst [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, April 16, 2002 8:48 AM
To: [EMAIL PROTECTED]
Subject: Daily Backup Report


What are some good ways to get an automated daily report on which clients
were or were no backed up successfully?

TIA,

Regards,
Orin

Orin Rehorst
Port of Houston Authority
(Largest U.S. port in foreign tonnage)
e-mail:  [EMAIL PROTECTED] mailto:[EMAIL 

restore fromnode syntax

2002-04-17 Thread Jim Kirkman

On netware:

on node 1 res -fromnode=node2 -subdir=y sys2:users/* sys2:users

on node2 I've run 'set access b sys2users/*/* node1

I get errors stating invalid file specification sys2:users, or no files
backed up for sys2:users, yet they are there and visible from the web
interface (file space is definitely there)

tia

--
Jim Kirkman
AIS - Systems
UNC-Chapel Hill
966-5884



TDP for NDMP

2002-04-17 Thread Gerald Wichmann

Has anyone used and had any experiences with NDMP backups? I'm curious
what kind of experiences you've had using the product. Pros/cons, etc..

I've been reading the admin guide section on it and it seems like a
whole other beast to what I'm used to with TSM. E.g. your NDMP file
server has to be attacked to the tape drive. Seems like this would be
undesirable if you had a lot of file servers. Would you have to buy a
comparative # of tape drives? Or how many tape drives could you share
between your file servers and TSM server?

Theres a comment about you cannot backup a storage pool used for NDMP
backups. Does this mean you can't create a copypool and 2nd copy of the
backed up data?

Do the NDMP backups only backup the entire file server and restore the
entire file server? I guess it's not clear to me on what level of
granularity there is in backing up NDMP file servers.

Seems like NDMP backups require their own TSM domain/policyset/etc
structure as well.

Also I understand it only works with Network Appliance NAS devices?

Appreciate anyone with practical knowledge to comment on their
experience and perhaps clarify some of my questions above.. thank-you



Re: 5.1 Client cluster support

2002-04-17 Thread Andrew Raibeck

Steve, I am not very familiar with the HACMP implementation. However, I
forwarded your questions to one of the developers who worked on HACMP, and
I have imbedded his answers below (between the START and END OF
ANSWERS:

 START OF ANSWERS 

The CLUSTERNODE option must therefore imply that the host name is not
combined with the password when it is encrypted (? security hole)


Not really..the pswd file will still not work on any arbitrary
system...only on machines within the cluster.



Does the AIX 4.3.3 support require HACMP?


Yes, HACMP 4.4 or later is required.



Should it work with other HA software even if not supported?


No, we depend on certain HACMP APIs.



When can we expect Sun/Veritas support?


This is a well known requirement, but we don't have a target delivery date
yet.



Will it run on older server levels?


I don't know of any dependency on a TSM 5.1 server.  It should work with
TSM V4 servers as well.
= END OF ANSWERS =


Sorry Andy, its must seem that it doesn't matter what you give us we want
more, but any clues on this will be appreciated.


Don't entertainers have a saying? something like, Always leave 'em
begging for more!   :-)

I am not 100% certain about the answer to the last question regarding a
TSM 5.1 dependency if it turns out that there is a dependency, I will
be sure to follow up with another post.

Regards,

Andy

Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
Internet e-mail: [EMAIL PROTECTED]

The only dumb question is the one that goes unasked.
The command line is your friend.
Good enough is the enemy of excellence.




Steve Harris [EMAIL PROTECTED]
Sent by: ADSM: Dist Stor Manager [EMAIL PROTECTED]
04/16/2002 17:25
Please respond to ADSM: Dist Stor Manager


To: [EMAIL PROTECTED]
cc:
Subject:5.1 Client cluster support



Hi All,

I'm intrigued by the possibilities of the new 5.1 Client cluster support
for unix (this is probably old hat to Windows people).

We have a new passwddir option which allows us to place the TSM encrypted
password wherever we like e.g. a shared disk.
The CLUSTERNODE option must therefore imply that the host name is is not
combined with the password when it is encrypted (? security hole)
We then run  with manageservices schedule so the CAD process runs dsmsched
on the correct machine at the time of the schedule.

The client install guide states that this is only supported under AIX
4.3.3 and it implies HACMP.
The only hook that I can see that might be HACMP specific is to discover
which filesystems are cluster controlled and I can see no reason why this
client would need 5.1 server function.
I have Sun/Veritas clients that need this badly, and I'm looking at
AIX/Veritas for some upcoming work.

Does the AIX 4.3.3 support require HACMP?  Should it work with other HA
software even if not supported?
When can we expect Sun/Veritas support?
Will it run on older server levels?


Sorry Andy, its must seem that it doesn't matter what you give us we want
more, but any clues on this will be appreciated.

Thanks

Steve Harris
AIX and TSM Admin
Queensland Health, Brisbane Australia








**
This e-mail, including any attachments sent with it, is confidential
and for the sole use of the intended recipient(s). This confidentiality
is not waived or lost if you receive it and you are not the intended
recipient(s), or if it is transmitted/ received in error.

Any unauthorised use, alteration, disclosure, distribution or review
of this e-mail is prohibited.  It may be subject to a statutory duty of
confidentiality if it relates to health service matters.

If you are not the intended recipient(s), or if you have received this
e-mail in error, you are asked to immediately notify the sender by
telephone or by return e-mail.  You should also delete this e-mail
message and destroy any hard copies produced.
**



Re: restore fromnode syntax

2002-04-17 Thread Rushforth, Tim

Just a stab, but do you have to specify the node name also?

ie. res -fromnode=node2 node2\sys2:users ...

-Original Message-
From: Jim Kirkman [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, April 17, 2002 11:22 AM
To: [EMAIL PROTECTED]
Subject: restore fromnode syntax


On netware:

on node 1 res -fromnode=node2 -subdir=y sys2:users/* sys2:users

on node2 I've run 'set access b sys2users/*/* node1

I get errors stating invalid file specification sys2:users, or no files
backed up for sys2:users, yet they are there and visible from the web
interface (file space is definitely there)

tia

--
Jim Kirkman
AIS - Systems
UNC-Chapel Hill
966-5884



Veritas/Legato/ArcServ

2002-04-17 Thread Gerald Wichmann

Not specifically TSM question but more of a question to better
understand how to discuss pro's/cons to other competing products.

Since my background is all TSM, I'm curious on how the other competitors
handle media. Is my assumption correct that they waste a lot of tape
space? As far as I understand it, all these products do traditional
full/incremental type backups where each full and incremental uses a
tape. Thus Server 1 would suck up 7 tapes in a week (1 full, 6
incrementals).

Is this true? Or can these products actually put 2 full's on a single
tape? Or multiple incrementals on a single tape?



Offsite Mirror of TSM server

2002-04-17 Thread Zoltan Forray/AC/VCU

Let me preface this with, I am not sure how to completely ask these
questions since I don't have all of the details but hopefully someone can
give me some idea of how TSM can/will handle this, if at all possible.

Current configuration:  TSM 4.1 on OS/390 using 3590B tape drives in a
3494 ATL

Requirements as I understand them:  Setup a off-location hot site backup
TSM server that will have copies of everything the main server and/or
other TSM server (we are working on splitting the TSM traffic/load onto
another TSM server) has.   The hot site server will probably be an AIX
box with 3590E (possibly FC) drives.

I have looked into the source/target server issue but am a little confused
since the target server will only see things that come from the source
server as archive objects.

If the building with the source server burns down (and this same
building also houses a majority of the clients that are backed up !), how
would the target server be used to restore all of the client nodes ?

How about the database backups that are sent to the target server ? What
use are they if you have to have the source server to identify what is
on the target server ?

Should I/could I setup database mirror volumes on a remote (target ?)
server over simple IP connections or is this only possible with DASD using
XRC processesespecially since the current, main database is on OS390 ?
If this was moved to an AIX box, how would this be handled ?  NFS ???

As you can tell, any and all guidance is greatly appreciated !!!

Zoltan Forray
Virginia Commonwealth University - University Computing Center
e-mail: [EMAIL PROTECTED]  -  voice: 804-828-4807



Re: TDP for SQL messages - ACO0302E ... rc = 1301 ... ANS0328E (RC45)

2002-04-17 Thread Del Hoobler

 ACO0302E A failure occured on stripe number (0), rc = 1301
 ANS0328E (RC45)   The specified objects failed the merge test.
 .
 Does anyone know what is causing these, whether they are serious (our
DBAs
 do not trust the backups that produce them,) and what I can do to prevent
 them?

Allan,

Please read APAR IC33026 for details.

Thanks,

Del



TDP for SAP with 64bit Oracle

2002-04-17 Thread Rolf Meyer

Hello,

I'm asked to evalute TDP for SAP R3 and didn't found clear statements in the
readme of the evaluation copy of the product, whether the software works with
Oracle 64bit versions on Solaris and HP-UX. It seems, that 64bit  isn't
supported yet.

Are there more information or even own experiences out there?

Our versions. TSM server 4.1.4, clients mostly 4.2.1.x, Oracle 8.1.7, Solaris
2.8 and HP-UX 11.0 or 11.11.

Thanks for your help.

Rolf Meyer
Systems Consultant
Info Business Systems GmbH
Notkestrasse 13
22607 Hamburg



Re: Veritas/Legato/ArcServ

2002-04-17 Thread Gabriel Wiley

Gerald,

I use to work with Veritas, and I may soon be back in that boat..(not by
chioice)

You are correct , we wasted a lot of tape..

And the quick recovery time was dependant on the Offsite vendor returning
our media..

We set up our clients in different classes(TSM's version of stgpools 
schedules) they would dump their data to the diskpool and copy would take
place soon after.  At the time we didn't have a way to collocate so the
data could span multiple tapes.. (Don't know what that is like today)
If client a needed a restore, client x,y and z's data would have to return
in order for us to get all the required data restored for client a ..

But this was a couple years ago~

Gabriel C. Wiley
ADSM/TSM Administrator
AIX Support
Phone 1-614-308-6709
Pager  1-877-489-2867
Fax  1-614-308-6637
Cell   1-740-972-6441

Siempre Hay Esperanza




  Gerald Wichmann
  [EMAIL PROTECTED]To:   [EMAIL PROTECTED]
  OM  cc:
  Sent by: ADSM:  Subject:  Veritas/Legato/ArcServ
  Dist Stor
  Manager
  [EMAIL PROTECTED]
  .EDU


  04/17/2002 01:19
  PM
  Please respond to
  ADSM: Dist Stor
  Manager





Not specifically TSM question but more of a question to better
understand how to discuss pro's/cons to other competing products.

Since my background is all TSM, I'm curious on how the other competitors
handle media. Is my assumption correct that they waste a lot of tape
space? As far as I understand it, all these products do traditional
full/incremental type backups where each full and incremental uses a
tape. Thus Server 1 would suck up 7 tapes in a week (1 full, 6
incrementals).

Is this true? Or can these products actually put 2 full's on a single
tape? Or multiple incrementals on a single tape?



Re: Veritas/Legato/ArcServ

2002-04-17 Thread William Rosette

I can't speak for Veritas/Legato/ArcServ but Backup Exec used to be Veritas
and I think is back to Seagate, I can answer for.  The con's would be bad
tape usuage, but that can be a pro when you send it off site for DR.  The
pro would be total restore without the hastle of versioning off anything.
We did fulls every weekend (except Month end which was a full for the
monthend instead of weekend).  Then Monday night to Thursday night we did
differentials (better use of tape, but more redundant (which also gave more
backups/versions)), Thursday nights was the master differential.  Come
restore time all you needed was Weekend full and 1 day tape (2 tapes) which
gave us quick restores (name of the game).  Con would be all tapes were
offsite, therefore all restores were 24 hour turnaround unless Big Boss
needed then I drove to Vault and restored within 1 hour.  We knew that each
client/server would take 25 tapes per year (8 dailies (Monday - Thursday) ,
5 weekends, 11 monthends, and 1 yearend) and add 1 tape per year (off site
permantly) but these tapes were reused continuously  (remaining 24).  So if
a client/server took more than 1 tape on differential, then multiply times
25.  I enjoyed the easability to restore but the headaches of admin seemed
worth the TSM conversion.  We have had TSM for nearly 2 years now and we
are gradually (slower than I like) becoming more tape efficient 385 private
and 339 scratch vs the 2500 tapes.  But I am learning that tapes are not
the only issue, during restore if 1 tape per server will make 6x faster
then the TSM nocollocate,  more tapes can be better.  The main thing is the
main thing RESTORE.



Gerald
Wichmann To: [EMAIL PROTECTED]
gwichman@ATTB   cc:
I.COM   Subject: Veritas/Legato/ArcServ
Sent by:
ADSM: Dist
Stor Manager
[EMAIL PROTECTED]
IST.EDU


04/17/02 01:19
PM
Please respond
to ADSM: Dist
Stor Manager






Not specifically TSM question but more of a question to better
understand how to discuss pro's/cons to other competing products.

Since my background is all TSM, I'm curious on how the other competitors
handle media. Is my assumption correct that they waste a lot of tape
space? As far as I understand it, all these products do traditional
full/incremental type backups where each full and incremental uses a
tape. Thus Server 1 would suck up 7 tapes in a week (1 full, 6
incrementals).

Is this true? Or can these products actually put 2 full's on a single
tape? Or multiple incrementals on a single tape?



Re: TSM network problem

2002-04-17 Thread Bill Maloney

Jim,

What is your server platform?

I have seen issues with the NIC card being on a slower bus in an AIX box
cause problems.Once we moved the NIC card to a 40 MB/sec bus we were fine.



- Original Message -
From: Alex Paschal [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Wednesday, April 17, 2002 2:28 PM
Subject: Re: TSM network problem


 Jim,

 What have your network people said when they ran a packet analyzer on that
 switch?  Also, have you tried running a crossover cable from your TSM
server
 to one client to see if that works?  It might be a way to prove that the
 problem doesn't lie with your systems.

 -Original Message-
 From: Jim Healy [mailto:[EMAIL PROTECTED]]
 Sent: Tuesday, April 16, 2002 5:15 AM
 To: [EMAIL PROTECTED]
 Subject: Re: TSM network problem


 Sean,
  At one point we moved the cable from the TSM Server NIC on the switch
 to another port with no change in the error.




 Seay, Paul [EMAIL PROTECTED]@VM.MARIST.EDU on 04/15/2002 11:28:35
 PM

 Please respond to ADSM: Dist Stor Manager [EMAIL PROTECTED]

 Sent by:  ADSM: Dist Stor Manager [EMAIL PROTECTED]


 To:   [EMAIL PROTECTED]
 cc:

 Subject:  Re: TSM network problem


 Did you use the same ports on the switch?

 -Original Message-
 From: Jim Healy [mailto:[EMAIL PROTECTED]]
 Sent: Monday, April 15, 2002 2:25 PM
 To: [EMAIL PROTECTED]
 Subject: TSM network problem


 Can any of you network gurus help me out with a TSM problem?

 We currenty have an isolated 100mb ethernet network for TSM.
 We have three NICS in the TSM server, each attached to a seperate V-lan We
 spread the servers backing up across the three v-lans

 We are having on clients on one of the vlans that intermittently get
 session lost re-initializing messages in the dsmsched.log

 When we ping the clients from the TSM server we get no seesion or packet
 loss

 When we ping the TSM nic from the client we get intermittent packet losses

 We replaced the NIC in the TSM server
 We replaced the cable from the TSM server to the switch
 We replaced the cable from the client NIC to the switch

 We've ensured that both NICs are set to 100/full

 My network guys are out of ideas any body have any suggestions?



Re: New Tivoli licensing - what processor mean (RESOLVED)

2002-04-17 Thread Rushforth, Tim

Hi Zlatko:

Where did you find the definitions for Processors and Clients.


Thanks,

Tim Rushforth
City of Winnipeg

-Original Message-
From: Zlatko Krastev [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, April 16, 2002 5:17 AM
To: [EMAIL PROTECTED]
Subject: Re: New Tivoli licensing - what processor mean (RESOLVED)


Hello fellow *SMers,

even if I do not like the answer we've found it.
According to IBM EMEA Announcement Letter ZP02-0172
(http://www.ibmlink.ibm.com/emealetsparms=H_ERIFZP020172), Section
Ordering IBM Tivoli Products
One or more charge units are associated with each product. These charge
units are:
-   Processors managed by the product
-   Clients managed by the product
-   Distributed servers managed by the product
-   zSeries processors managed by the product
-   Processors in which the managing server is installed
Processors are based upon TSM server and TSM *nodes* processors if they
are servers in customer application environment. If it is a workstation
(appl. client) it requires client license and no processors.
So if we have an (imaginary) ISM installation consisting of dual-processor
TSM server, cluster of two four-processor Oracle servers, uniprocessor
file server, uniprocessor MDC and 20 dual-processor Xeon/2GHz CAD
stations, we would need 12 processor and 20 client charge units for
IBM TSM (5698-ISM) or IBM TSM EE (5698-ISE) and (optional) eight
processors for IBM TSM for Databases (5698-APD).
Right now I cannot calculate all possible configurations nor predict any
averages or stats but for some configurations price would change slightly
while for some others will drop significantly. OTOH I can make (not so)
artificial configuration which would have an increased price.
This raises the issue how to migrate Tivoli Management Points from
Value-Based Pricing to Processors and Clients in Enhanced VBP. Also
another question to ask is - does a customer need to buy additional
licenses to keep its license compliance. This is another story and I have
to dig more.

Zlatko Krastev
IT Consultant



Policy

2002-04-17 Thread Marc David

Hi All,

I'm trying to cut down the amount of data in the HOME directories on my
Novell Netware Servers.

Can I put the same node - client in two different policy's ???


MM Storage
PFPC Global Fund Services
(508) 871-9961



TDP Oracle on AIX 5.1

2002-04-17 Thread Luis Tapia

Hi list, I'want to know if some of you have some experiences installing TDP
for Oracle for AIX in an AIX 5.1 box, as you know it is not supported but,
is there a way? i mean, do i have to wait until tivoli releases 5.1 support?
(someday) please help, i have a big warehouse oracle and i have to backup it
to a robot in a TSM environment.

thanks

LT

_
Get your FREE download of MSN Explorer at http://explorer.msn.com/intl.asp.



Re: Daily Backup Report

2002-04-17 Thread Mark Bertrand

Thank You, I have asked the Critsit team working with me to view this
thread. IMHO I really don't think that it's asking too much.

Mark B.

-Original Message-
From: Mr. Lindsay Morris [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, April 17, 2002 9:04 AM
To: [EMAIL PROTECTED]
Subject: Re: Daily Backup Report


Well, Tim's right, IMHO: there ought to be an easy (automatic, in fact) way
to:
find missed schedules
find missed files
report them to the right people

Some techniques we used in building Servergraph/TSM are:

1. Prevention: catch TSM's I can't connect to client X messages in
the
activity log at 8:00 PM or whenever a schedule starts, and immediately
forward them to an operator.  If the operator will then restart the
scheduler, or fix the network problem, or whatever, then you will have a
completed backup in the morning instead of a missed backup.

2. Enlist the users: for large sites, we tie an email address to
each node,
and send a canned message to that address that explains how to restart the
scheduler.  So the users can do some of the obvious things for you.  Of
course this won't work for all sites - some users prefer to be oblivious -
but you can always put in the help-desk address.

3. Use filespace dates: We agree that q event is not totally
reliable, so
we suggest query filespace f=d, and look at the last backed-up date.  This
also shows you filespace that you should delete - i.e., the one named
client_X/mnt, not backed up in 2 years.  Somebody left a CD-ROM mounted 2
years ago; TSM backed it up and is religiously saving that useless space.

4. Sort nodes by how many missed files they have.  So over time, you
can
either fix your excludes or learn to shut down databases before backing them
up, and the number of missed files goes toward zero.

The fact that TSM will report a backup complete even though it misses a few
files is a problem, I think.  My desktop PC typically misses only one file:
outlook.pst, 120 MB of email that *I* consider *VERY* important - but that
backup is marked completed!

So if you REALLY want to be sure, you HAVE to look at every missed file.

-
Mr. Lindsay Morris
CEO, Servergraph
www.servergraph.com
859-253-8000 ofc
425-988-8478 fax


 -Original Message-
 From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED]]On Behalf Of
 Jim Healy
 Sent: Wednesday, April 17, 2002 8:43 AM
 To: [EMAIL PROTECTED]
 Subject: Re: Daily Backup Report


 The cheapest way to do this is to get yourself familiar with SQL queries,
 all the information you need is in the tables.




 Mark Bertrand [EMAIL PROTECTED]@VM.MARIST.EDU on 04/16/2002
 03:56:30 PM

 Please respond to ADSM: Dist Stor Manager [EMAIL PROTECTED]

 Sent by:  ADSM: Dist Stor Manager [EMAIL PROTECTED]


 To:   [EMAIL PROTECTED]
 cc:

 Subject:  Re: Daily Backup Report


 So, if I follow your message correctly and the point I have been trying to
 make... There is no easy (one button) method of reporting, which should be
 the basis of the software, the very basic core of any backup
 software, that
 I don't have.

 To answer the other question posted by Mr. Joseph Dawes, How do I track
 failures?, I do it the long way. I start with the q events ex=yes as a
 first
 level then we start going through the activity logs starting with a search
 for ANE4959i reporting missed files. Next we go through individual error
 logs on the clients if necessary.


 -Original Message-
 From: Rushforth, Tim [mailto:[EMAIL PROTECTED]]
 Sent: Tuesday, April 16, 2002 1:05 PM
 To: [EMAIL PROTECTED]
 Subject: Re: Daily Backup Report


 And it depends on what you mean by a successful backup...

 We use Bill's method below to report on all events taht do not have a
 status
 of completed.  (We only used to report on exceptions also ...)

 If you are worried about some files that were not processed then
 completed
 does not tell you what you want (for incrementals on 4.x clients and
 below).
 Here you will have to do additional queries to report on these failed
 objects.  With archives and selective backups however, files in use will
 report as failed (can't confirm if other failed files will) (again 4.x and
 below) so that is covered here.

 Now, with 5.1, incrementals, archives, and selectives all report
 completed
 if files are not processed because of some error.

 But with incrementals you can now check the return code: 4 = files skipped
 (doesn't count files excluded by exclude statements).  But with selectives
 and archives rc=4 could simply mean that your exclude statements are
 working
 so now you will have to do additional queries to report on failed objects
 here.

 We also do queries on file spaces as was mentioned that reports when the
 last backup completed.  We've had at least one occasion where security was
 changed on an NT drive so that the System Account no longer had access
 (that is what the TSM scheduler was using).  Here the 

Re: New Tivoli licensing - what processor mean (RESOLVED)

2002-04-17 Thread Greg Tice

For what it is worth, below is some 'plain english' verbiage our Tivoli rep
sent to us regarding the new pricing structure.  Hope this helps clarify
things a small bit.

IBM announced TSM V.5 last week and this announcement included new
pricing.  TSM is now priced based upon the number of processors in the
backup client machines and there is no charge for the TSM server
software.  This will reduce the cost of TSM in small environments and
increase the cost for large installs.


Greg P. Tice
Enterprise Storage Management
Schneider Technology Services






Rushforth, Tim
[EMAIL PROTECTED]   To: [EMAIL PROTECTED]
PEG.MB.CA cc:
Sent by: ADSM: Dist   Fax to:
Stor Manager  Subject: Re: New Tivoli licensing - 
what processor mean
[EMAIL PROTECTED](RESOLVED)
U


04/17/2002 15:31
Please respond to
ADSM: Dist Stor
Manager






Hi Zlatko:

Where did you find the definitions for Processors and Clients.


Thanks,

Tim Rushforth
City of Winnipeg

-Original Message-
From: Zlatko Krastev [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, April 16, 2002 5:17 AM
To: [EMAIL PROTECTED]
Subject: Re: New Tivoli licensing - what processor mean (RESOLVED)


Hello fellow *SMers,

even if I do not like the answer we've found it.
According to IBM EMEA Announcement Letter ZP02-0172
(http://www.ibmlink.ibm.com/emealetsparms=H_ERIFZP020172), Section
Ordering IBM Tivoli Products
One or more charge units are associated with each product. These charge
units are:
-   Processors managed by the product
-   Clients managed by the product
-   Distributed servers managed by the product
-   zSeries processors managed by the product
-   Processors in which the managing server is installed
Processors are based upon TSM server and TSM *nodes* processors if they
are servers in customer application environment. If it is a workstation
(appl. client) it requires client license and no processors.
So if we have an (imaginary) ISM installation consisting of dual-processor
TSM server, cluster of two four-processor Oracle servers, uniprocessor
file server, uniprocessor MDC and 20 dual-processor Xeon/2GHz CAD
stations, we would need 12 processor and 20 client charge units for
IBM TSM (5698-ISM) or IBM TSM EE (5698-ISE) and (optional) eight
processors for IBM TSM for Databases (5698-APD).
Right now I cannot calculate all possible configurations nor predict any
averages or stats but for some configurations price would change slightly
while for some others will drop significantly. OTOH I can make (not so)
artificial configuration which would have an increased price.
This raises the issue how to migrate Tivoli Management Points from
Value-Based Pricing to Processors and Clients in Enhanced VBP. Also
another question to ask is - does a customer need to buy additional
licenses to keep its license compliance. This is another story and I have
to dig more.

Zlatko Krastev
IT Consultant



Second copy of a backup

2002-04-17 Thread Luis Tapia

Hi, i want to generate a copy of the data of a node to be taken offsite, it
would be best if this copy doesn4t uses DB space, what i have in mind is
something like a backup set - version level is there a way to do this? the
requirement is for taking a copy of the monthly backup data of a node to the
offsite vault.

thanks for any idea.

LT

_
Join the world s largest e-mail service with MSN Hotmail.
http://www.hotmail.com



Re: Offsite Mirror of TSM server

2002-04-17 Thread StorageGroupAdmin StorageGroupAdmin

If I was setting this up..

I would use the remote mirroring of the disk (both MVS and Open
systems) using the available disk technologies (ie SRDF for EMC).

Base upon the fact that TSM does appear to recover 99% of the time even
if the server is not shutdown cleanly I  also assume the remote mirrored
disk should be sufficient to get back up and running in the event of a
DR at your primary site. (I am not saying no longer do dBASE backups
though. What I am say suggesting is the normal dBASE backups is your
second or even third point of call for recovery.  If you are using the
remote mirroring feature you would also probably have  the  timefinder
or flashcopy feature. These functions could also be considered to
enhance your recovery procedures)

Since in the event of a DR you need to have the infrastructure not only
to recover but to run normal operations whilst the primary site is put
back together I assume you would have a 3494 at the secondary site as
well. This would therefore allow you to write you primary tape pool
locally and the copy pool remotely. Telling TSM to recovery the STG
pools from the backups is a simple matter.

For the mainframe kit you would then also be able to automatically
write you volume dumps (including the TSM volumes) to remote tape via
ESCON extended over a  DWDM.  I personally believe TSM being a backup /
recovery system  should be able to support a shutdown if not daily then
once per week to also ensure the dump or disk copy is a clean copy. By
keeping multiple GDS copies of the volume dumps,  the TSM dBASE backup,
being the slowest of the recovery option, drops even further down the
recovery option queue.


Peter Griffin

 [EMAIL PROTECTED] 04/18/02 03:46am 
Let me preface this with, I am not sure how to completely ask these
questions since I don't have all of the details but hopefully someone
can
give me some idea of how TSM can/will handle this, if at all possible.

Current configuration:  TSM 4.1 on OS/390 using 3590B tape drives in a
3494 ATL

Requirements as I understand them:  Setup a off-location hot site
backup
TSM server that will have copies of everything the main server and/or
other TSM server (we are working on splitting the TSM traffic/load
onto
another TSM server) has.   The hot site server will probably be an
AIX
box with 3590E (possibly FC) drives.

I have looked into the source/target server issue but am a little
confused
since the target server will only see things that come from the
source
server as archive objects.

If the building with the source server burns down (and this same
building also houses a majority of the clients that are backed up !),
how
would the target server be used to restore all of the client nodes ?

How about the database backups that are sent to the target server ?
What
use are they if you have to have the source server to identify what
is
on the target server ?

Should I/could I setup database mirror volumes on a remote (target ?)
server over simple IP connections or is this only possible with DASD
using
XRC processesespecially since the current, main database is on
OS390 ?
If this was moved to an AIX box, how would this be handled ?  NFS
???

As you can tell, any and all guidance is greatly appreciated !!!

Zoltan Forray
Virginia Commonwealth University - University Computing Center
e-mail: [EMAIL PROTECTED]  -  voice: 804-828-4807


---
This message has been scanned by MailSweeper.
---



---
This e-mail is solely for the use of the intended recipient
and may contain information which is confidential or
privileged. Unauthorised use of its contents is prohibited.
If you have received this e-mail in error, please notify
the sender immediately via e-mail and then delete the
original e-mail.
---



Re: Backup Report

2002-04-17 Thread Edgardo Moso

You may disable quiet mode and the open files error will be saved in the
dsmerror.log.  you can then send the dsmerror.log.
'though the errors are not just the open files but at lest it is a little
bit clearer that using the dsmched.log.






From: John [EMAIL PROTECTED] on 04/17/2002 05:58 PM

Please respond to ADSM: Dist Stor Manager [EMAIL PROTECTED]

To:   [EMAIL PROTECTED]
cc:
Subject:   Backup Report

Hi TSM'ers

I am busy implementing a TSM/WIN2K environment and the customer asked me to
do an interim demo today. The scheduled backup of the local client ran ok
but failed due to open files.

He then asked me what I thought was a legitimate question: Where is the
output report so that we can know why the backup failed, and not just that
it did fail.

I know other backup solutions can do this.

Apart from looking in the TSM event log is there anyway to make TSM
automatically generate an output report and say email it to someone?

If anyone has done this before I would appreciate your help.

Ta

John



Re: IP over FC on AIX

2002-04-17 Thread Alex Paschal

Daniel, I hate to disagree, but at the URL included below, there are some
drivers that support IP over the FC Arbitrated Loop or Fabric for the LP
HBAs.  I was days away from trying it some time ago, but our networking
group finally installed Ethernet segments in addition to the main Token Ring
segments (!), so I didn't have a real need to move that IP traffic onto the
SAN.

Steve, if you try it, please let us know how they work.  Also, remember to
massage your routing table!

Alex Paschal
Storage Administrator
Freightliner, LLC
(503) 745-6850 phone/vmail

Quote from http://www.emulex.com/ts/fc/docs/frame8k.htm:

SCSI/IP
v4.1.0.16

 Both versions provide both SCSI and IP functionality over Fibre Channel
arbitrated loop and fabric topology. 


OS version: AIX 4.2x and 4.3x with 64-bit extensions
Utility: Diagnostic Utility (lputil) version 1.2a16 
Protocol: SCSI and IP 
Topology: Fibre Channel arbitrated loop, point-to-point and fabric 
Support: LP7000E, LP8000, LP9000 or LP9002L



-Original Message-
From: Daniel Sparrman [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, April 16, 2002 12:11 AM
To: [EMAIL PROTECTED]
Subject: Re: IP over FC on AIX


Hi

The Emulex adapter that you are using supports both ordinary Ethernet FC 
connetion over IP, and FCP connections over a SAN. However, you cannot use 
the IP protocol to talk directly over the SAN, as the SAN only talks SCSI 
commands.

However, you can use the IBM drivers supplied, a Tivoli Storage Agent, and 
SAN attached storage (tape) devices to backup your data over the SAN. 
Remeber that only large files can fully utilize the SAN. Small files will 
cause a lot of meta data to be sent over the ordinary LAN, which makes it 
unnecessary to send data over the SAN at all.

Best Regards

Daniel Sparrman
---
Daniel Sparrman
Exist i Stockholm AB
Propellervägen 6B
183 62 HÄGERNÄS
Växel: 08 - 754 98 00
Mobil: 070 - 399 27 51




Steve Harris [EMAIL PROTECTED]
Sent by: ADSM: Dist Stor Manager [EMAIL PROTECTED]
2002-04-16 02:31
Please respond to ADSM: Dist Stor Manager

 
To: [EMAIL PROTECTED]
cc: 
Subject:IP over FC on AIX


Hi all,

I'm in the process of adding SAN capability to my RS6000 Wide Silver node 
TSM server (AIX 433-09, TSM 4.2.1.8)
As part of this I'd like to switch some TSM backups from the general 
network to IP over the san.
This will take the router out of the equation and get our backups back 
into their window.

Problem is that I can't find any IP drivers for the FC adapter ( 2Gb 
adapter for 64 bit PCI bus type 4-W).  My research indicates that I need 
to go away from the IBM supplied drivers and install Emulex ones.

Has anyone got this working, and if so how?


Steve Harris
AIX and TSM Admin
Quuensland Health, Brisbane Australia 



**
This e-mail, including any attachments sent with it, is confidential 
and for the sole use of the intended recipient(s). This confidentiality 
is not waived or lost if you receive it and you are not the intended 
recipient(s), or if it is transmitted/ received in error. 

Any unauthorised use, alteration, disclosure, distribution or review 
of this e-mail is prohibited.  It may be subject to a statutory duty of 
confidentiality if it relates to health service matters.

If you are not the intended recipient(s), or if you have received this 
e-mail in error, you are asked to immediately notify the sender by 
telephone or by return e-mail.  You should also delete this e-mail 
message and destroy any hard copies produced.
**



Backup Report

2002-04-17 Thread John

Hi TSM'ers

I am busy implementing a TSM/WIN2K environment and the customer asked me to do an 
interim demo today. The scheduled backup of the local client ran ok but failed due to 
open files. 

He then asked me what I thought was a legitimate question: Where is the output report 
so that we can know why the backup failed, and not just that it did fail.

I know other backup solutions can do this. 

Apart from looking in the TSM event log is there anyway to make TSM automatically 
generate an output report and say email it to someone?

If anyone has done this before I would appreciate your help.

Ta

John



Re: TDP for SQL messages - ACO0302E ... rc = 1301 ... ANS0328E (RC45)

2002-04-17 Thread Edgardo Moso

I got this error also before with this TSM ver 4.1.3.0 .  I upgraded my
server to 4.1.4.1 it works fine now.





From: Allan Kelly [EMAIL PROTECTED] on 04/15/2002 07:29 PM

Please respond to ADSM: Dist Stor Manager [EMAIL PROTECTED]

To:   [EMAIL PROTECTED]
cc:
Subject:   TDP for SQL messages - ACO0302E ... rc = 1301 ... ANS0328E
  (RC45)

These messages appear in the tdpsql.log file (TDP SQL 2.2.0, 2.2.0.01, and
2.2.1) from time to time (seems to follow changing management classes for a
database backup):

ACO0302E A failure occured on stripe number (0), rc = 1301
ANS0328E (RC45)   The specified objects failed the merge test.

Our TSM server is 4.1.3.0 on Windows NT 4.0.

Does anyone know what is causing these, whether they are serious (our DBAs
do not trust the backups that produce them,) and what I can do to prevent
them?

Thanks.

Allan Kelly.



Re: Own labeling of LTO cartridges

2002-04-17 Thread Mark Bertrand

It is possible, but take it from me because I am experiencing it currently
first hand on a 3583, when push come to shove and it will.. IBM only has two
IBM approved LTO label manufactures (you will have to contact IBM, or
contact me directly and I will give you the Critsit manager's name that this
info came from for the manufactures names). Your home printed labels or
labels purchased elsewhere will be the first place they point their finger
at.

FYI,
Mark B.

-Original Message-
From: Christian Bagard [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, April 17, 2002 6:54 AM
To: [EMAIL PROTECTED]
Subject: Re: Own labeling of LTO cartridges


Hello,
Maybe you can have a look at :
http://www.storage.ibm.com/hardsoft/tape/lto/oem/support/labelspec.pdf
It's possible to print your own labels then stick them on cartridges
Regards

- Original Message -
From: John Freeman [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Wednesday, April 17, 2002 11:53 AM
Subject: Own labeling of LTO cartridges


 Hi All

 Just a quick one. If a customer has bought a load of LTO unlabeled
cartridges, can he just create his own labels so that the LTO 3583 will read
them? If so, do they need to be in some kind of format? If this is not
possible, how would TSM work effectively in an environment where the carts
are not physically labeled?

 Any answers will be much appreciated, even if its just to one of the
questions.

 Thanks all

 John



Re: Backup Report

2002-04-17 Thread Ammann, Tom

Just wanted to pass on the info that Open File Manager (OFM) has earned
'Tivoli Ready Certification' for Tivoli Storage Manager.  I guess this is
ok, but I'm still sore that IBM let Veritas steal The Kernel Group's Bare
Metal Restore (BMR).

Anyway, see the release at the URL below.

http://www.stbernard.com/press_releases/2002_1.pdf

-Original Message-
From: John [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, April 17, 2002 5:59 PM
To: [EMAIL PROTECTED]
Subject: Backup Report


Hi TSM'ers

I am busy implementing a TSM/WIN2K environment and the customer asked me to
do an interim demo today. The scheduled backup of the local client ran ok
but failed due to open files.

He then asked me what I thought was a legitimate question: Where is the
output report so that we can know why the backup failed, and not just that
it did fail.

I know other backup solutions can do this.

Apart from looking in the TSM event log is there anyway to make TSM
automatically generate an output report and say email it to someone?

If anyone has done this before I would appreciate your help.

Ta

John



Virtual device error in TDP for SQL

2002-04-17 Thread Edgardo Moso

Anybody had encountered this kind of  error in TDP for SQL:

2002-04-17 16:18:57.93 backupBACKUP failed to complete the command USE master 
BACKUP DATABASE [pubs] TO VIRTUAL_DEVICE=N'TDPSQL-13C0-'
WITH BLOCKSIZE=512, MAXTRANSFERSIZE=1048576, NAME=N'full', 
DESCRIPTION=N'TDPSQL-13C0- (TDP MS SQL V2)'
2002-04-17 16:20:19.67 spid137   BackupVirtualDeviceSet::Initialize: Open failure on 
backup device 'TDPSQL-1304-'. Operating system error
-2139684857(error not found).
2002-04-17 16:20:19.67 backupBACKUP failed to complete the command USE master 
BACKUP DATABASE [pubs] TO VIRTUAL_DEVICE=N'TDPSQL-1304-'
WITH BLOCKSIZE=512, MAXTRANSFERSIZE=1048576, NAME=N'full', 
DESCRIPTION=N'TDPSQL-1304- (TDP MS SQL V2)'
2002-04-17 16:20:27.20 spid137   BackupVirtualDeviceSet::Initialize: Open failure on 
backup device 'TDPSQL-1304-'. Operating system error
-2139684857(error not found).
2002-04-17 16:20:27.20 backupBACKUP failed to complete the command USE master 
BACKUP DATABASE [IDS] TO VIRTUAL_DEVICE=N'TDPSQL-1304-' WITH
 BLOCKSIZE=512, MAXTRANSFERSIZE=1048576, NAME=N'full', 
DESCRIPTION=N'TDPSQL-1304- (TDP MS SQL V2)'
2002-04-17 16:21:47.60 spid135   BackupVirtualDeviceSet::Initialize: Open failure on 
backup device 'TDPSQL-1310-'. Operating system error
-2139684857(error not found).
2002-04-17 16:21:47.60 backupBACKUP failed to complete the command USE master 
BACKUP DATABASE [pubs] TO VIRTUAL_DEVICE=N'TDPSQL-1310-'
WITH BLOCKSIZE=512, MAXTRANSFERSIZE=1048576, NAME=N'full', 
DESCRIPTION=N'TDPSQL-1310- (TDP MS SQL V2)'
2002-04-17 16:25:07.57 spid135   BackupVirtualDeviceSet::Initialize: Open failure on 
backup device 'TDPSQL-13C8-'. Operating system error
-2139684857(error not found).
2002-04-17 16:25:07.57 backupBACKUP failed to complete the command USE master 
BACKUP DATABASE [pubs] TO VIRTUAL_DEVICE=N'TDPSQL-13C8-'
WITH BLOCKSIZE=512, MAXTRANSFERSIZE=1048576, NAME=N'full', 
DESCRIPTION=N'TDPSQL-13C8- (TDP MS SQL V2)'
2002-04-17 16:27:34.23 spid135   BackupVirtualDeviceSet::Initialize: Open failure on 
backup device 'TDPSQL-0A00-'. Operating system error
-2139684857(error not found).
2002-04-17 16:27:34.23 backupBACKUP failed to complete the command USE master 
BACKUP DATABASE [pubs] TO VIRTUAL_DEVICE=N'TDPSQL-0A00-'
WITH BLOCKSIZE=512, MAXTRANSFERSIZE=1048576, NAME=N'full', 
DESCRIPTION=N'TDPSQL-0A00- (TDP MS SQL V2)'
2002-04-17 16:29:06.92 spid135   BackupVirtualDeviceSet::Initialize: Open failure on 
backup device 'TDPSQL-127C-'. Operating system error
-2139684857(error not found).
2002-04-17 16:29:06.92 backupBACKUP failed to complete the command USE master 
BACKUP DATABASE [model] TO VIRTUAL_DEVICE=N'TDPSQL-127C-'
WITH BLOCKSIZE=512, MAXTRANSFERSIZE=1048576, NAME=N'full', 
DESCRIPTION=N'TDPSQL-127C- (TDP MS SQL V2)'

Thanks,

Ed Moso



Re: Virtual device error in TDP for SQL

2002-04-17 Thread Del Hoobler

 'TDPSQL-127C-'. Operating system error
 -2139684857(error not found).
 2002-04-17 16:29:06.92 backupBACKUP failed to complete the command
USE master BACKUP DATABASE [model]  TO
VIRTUAL_DEVICE=N'TDPSQL-127C-'
 WITH BLOCKSIZE=512, MAXTRANSFERSIZE=1048576, NAME=N'full',
DESCRIPTION=N'TDPSQL-127C- (TDP MS SQL  V2)'

Ed,

We did see some VDI problems in early version of SQL 2000 and SQL 7.
Make sure you are at the latest SPs for them.
After doing so, can you provide more info:

1.) What version of SQL Server are you running?
2.) What SP are you running on SQL Server?
3.) What version of Windows are you running?
4.) What SP are you running on Windows?
5.) Have you ever been able to run a backup?
6.) What version of TDP for SQL are you running?

Thanks,

Del



Del Hoobler
IBM Corporation
[EMAIL PROTECTED]

- Leave everything a little better than you found it.
- Smile a lot: it costs nothing and is beyond price.



Re: New Tivoli licensing - what processor mean (RESOLVED)

2002-04-17 Thread Adolph Kahan

This is not what happens when you try to order Tivoli. It is based on
the number of processors in the server. The server code is not free. I
would get your Tivoli rep to check, because this is not what I was told
by Tivoli.

Now they have done some things with pricing to make it less expensive
for smaller customers, but nothing I have found said that the server
code was free.

-Original Message-
From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED]] On Behalf Of
Greg Tice
Sent: April 17, 2002 6:11 PM
To: [EMAIL PROTECTED]
Subject: Re: New Tivoli licensing - what processor mean (RESOLVED)

For what it is worth, below is some 'plain english' verbiage our Tivoli
rep
sent to us regarding the new pricing structure.  Hope this helps clarify
things a small bit.

IBM announced TSM V.5 last week and this announcement included new
pricing.  TSM is now priced based upon the number of processors in the
backup client machines and there is no charge for the TSM server
software.  This will reduce the cost of TSM in small environments and
increase the cost for large installs.


Greg P. Tice
Enterprise Storage Management
Schneider Technology Services






Rushforth, Tim
[EMAIL PROTECTED]   To:
[EMAIL PROTECTED]
PEG.MB.CA cc:
Sent by: ADSM: Dist   Fax to:
Stor Manager  Subject: Re: New
Tivoli licensing - what processor mean
[EMAIL PROTECTED](RESOLVED)
U


04/17/2002 15:31
Please respond to
ADSM: Dist Stor
Manager






Hi Zlatko:

Where did you find the definitions for Processors and Clients.


Thanks,

Tim Rushforth
City of Winnipeg

-Original Message-
From: Zlatko Krastev [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, April 16, 2002 5:17 AM
To: [EMAIL PROTECTED]
Subject: Re: New Tivoli licensing - what processor mean (RESOLVED)


Hello fellow *SMers,

even if I do not like the answer we've found it.
According to IBM EMEA Announcement Letter ZP02-0172
(http://www.ibmlink.ibm.com/emealetsparms=H_ERIFZP020172), Section
Ordering IBM Tivoli Products
One or more charge units are associated with each product. These charge
units are:
-   Processors managed by the product
-   Clients managed by the product
-   Distributed servers managed by the product
-   zSeries processors managed by the product
-   Processors in which the managing server is installed
Processors are based upon TSM server and TSM *nodes* processors if they
are servers in customer application environment. If it is a workstation
(appl. client) it requires client license and no processors.
So if we have an (imaginary) ISM installation consisting of
dual-processor
TSM server, cluster of two four-processor Oracle servers, uniprocessor
file server, uniprocessor MDC and 20 dual-processor Xeon/2GHz CAD
stations, we would need 12 processor and 20 client charge units for
IBM TSM (5698-ISM) or IBM TSM EE (5698-ISE) and (optional) eight
processors for IBM TSM for Databases (5698-APD).
Right now I cannot calculate all possible configurations nor predict any
averages or stats but for some configurations price would change
slightly
while for some others will drop significantly. OTOH I can make (not so)
artificial configuration which would have an increased price.
This raises the issue how to migrate Tivoli Management Points from
Value-Based Pricing to Processors and Clients in Enhanced VBP. Also
another question to ask is - does a customer need to buy additional
licenses to keep its license compliance. This is another story and I
have
to dig more.

Zlatko Krastev
IT Consultant



Re: Daily Backup Report: More Issues

2002-04-17 Thread Seay, Paul

Mark is absolutely correct.  This is an issue we have as well.  To solve the
problem we are running post processing of the output looking for a bogus
situation and setting return codes.  We use an external scheduler, so we can
do this.  With the TSM Scheduler you are just screwed if you are not
satisfied that a successful session does not necessarily equal a successful
backup.

The worst problem we have is the TDP for Exchange can get a 425 return code
because Norton Anti-virus has the Exchange store tied up and you still get a
successful backup.  This takes a bounce of the Exchange Server.  The issue
is you can go weeks without realizing you have not gotten an Information
Store backup.

Typically, I use SQL to looke for the message id and failed and that is how
this one is found.

-Original Message-
From: Mark Bertrand [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, April 16, 2002 3:29 PM
To: [EMAIL PROTECTED]
Subject: Re: Daily Backup Report


I hate to correct IBM again... My statement was correct


query event will NOT tell you if your backup was successful.


As Andy so carefully stated in his last comment:


you should not have any problems determining success or failure of the
operation. 

The operation and the actual successful backup are two different things. In
referring to a TSM operations (i.e. ACTION=INCREMENTAL), not a script, can
show proof of missed files and errors from reports from my activity log that
a success of the operation does not mean that you had a successful backup.
I

We currently have a Critsit open with Tivoli and IBM hardware support and
this is one of the major issues.

Just trying to help, I guarantee that if you rely only on a q event to let
your customers know if you have all their files backed up you will get
burned.

Original Message-
From: Andrew Raibeck [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, April 16, 2002 10:07 AM
To: [EMAIL PROTECTED]
Subject: Re: Daily Backup Report



query event will NOT tell you if your backup was successful.


This is true only if the schedule definition launches a script, i.e. DEF SCH
mydomain myschedule ACTION=COMMAND OBJECTS=myscript, and the script
contains commands that run asynchronously; in that case, TSM has no way to
track the actions taken within the script. It can only say, the script was
launched successfully. In short, the success or failure of the command
depends on the return code issued from the script.

For scheduled TSM operations (i.e. ACTION=INCREMENTAL), you should not have
any problems determining success or failure of the operation. For
ACTION=COMMAND operations where the command

Regards,

Andy

Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
Internet e-mail: [EMAIL PROTECTED]

The only dumb question is the one that goes unasked.
The command line is your friend.
Good enough is the enemy of excellence.




Mark Bertrand [EMAIL PROTECTED]
Sent by: ADSM: Dist Stor Manager [EMAIL PROTECTED] 04/16/2002 07:34
Please respond to ADSM: Dist Stor Manager


To: [EMAIL PROTECTED]
cc:
Subject:Re: Daily Backup Report



We also used query event * * begindate=today-1 enddate=today ex=yes until
I learned that this does not report on clients that were or were not backed
up successfully, this ONLY reports on if the script or schedule was
successful. To quote straight from the h q event page Use this command to
check whether schedules were processed successfully.

I will not go into a rant about this, just learn from my mistake, query
event will NOT tell you if your backup was successful.

-Original Message-
From: Williams, Tim P {PBSG} [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, April 16, 2002 9:01 AM
To: [EMAIL PROTECTED]
Subject: Re: Daily Backup Report


we generally run a q event command   ex=yes
you can use begindate begintime parms, etc
help q event
fYI

-Original Message-
From: Orin Rehorst [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, April 16, 2002 8:48 AM
To: [EMAIL PROTECTED]
Subject: Daily Backup Report


What are some good ways to get an automated daily report on which clients
were or were no backed up successfully?

TIA,

Regards,
Orin

Orin Rehorst
Port of Houston Authority
(Largest U.S. port in foreign tonnage)
e-mail:  [EMAIL PROTECTED] mailto:[EMAIL PROTECTED]
Phone:  (713)670-2443
Fax:  (713)670-2457
TOPAS web site: www.homestead.com/topas/topas.html
http://www.homestead.com/topas/topas.html 



Re: SAN Problem - TDP for SAP on Windows 2000

2002-04-17 Thread Seay, Paul

Been here, seen this, fixed this.  Actually we found the solution on the
Knowledge base but the answer in the knowledge base is wrong.  Sorry, I do
not remember the KB solution number, but this is what you have to do.

The default in the Device\Parameters section for the Qlogic card defaults to
0x21.  The KB says to change it to at least 131 from 21.  What it meant to
say is 131 decimal.  We set it to 255 or 0xFF and now the SAN agent works
fine.  The issue is the tape header blocks are read/written as one on the
SAN agent apparently differently than the server.  The result is what you
see.  The keyword to set is MaximumSGList.  Sorry I cannot remember the HKEY
for this.

-Original Message-
From: Joe Cascanette [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, April 17, 2002 10:03 AM
To: [EMAIL PROTECTED]
Subject: Re: SAN Problem - TDP for SAP on Windows 2000


Are you using Removable Storage on the Windows2000 server attached to the
SAN connected tape unit?, or are you using the drivers supplied by Tivoli
(device drivers)?.

My server is NT based (not sure about the AIX based) and I am using the
Tivoli drivers to connect to my tape storage. I noticed since I needed to
disable the Removable Storage service on my Windows 2000 server attached to
the SAN to get this to work correctly. Some how the 2 drivers were fighting
for control, by disabling this service Tivoli's device drivers had no
problem.

Joe

-Original Message-
From: Gerrit van Zyl [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, April 17, 2002 7:21 AM
To: [EMAIL PROTECTED]
Subject: SAN Problem - TDP for SAP on Windows 2000


Hi all TSM'ers

The setup:

TSM 4.2.1.0 Server on AIX 4.3.
TSM 4.2.1.26 Client on Windows 2000
TSM Storageagent 4.2.0.1 on Windows 2000
TDP for SAP on Windows 2000

The Win2000 is connected to the SAN via a Qlogic card.

When we start a SAP backup, the tape gets mounted in the correct tape drive,
however the following error occurs: (output from dsmsta)

ANR0400I Session 6 started for node BSASAP31 (TDP R3 WINNT) (Named Pipe).
ANR8337I LTO volume 541ABW mounted in drive DRIVE1 (\\.\Tape2). ANR8938E The
adapter for tape drive DRIVE1 (\\.\Tape2) cannot handle  the block size
needed to use the volume. ANR8468I LTO volume 541ABW dismounted from drive
DRIVE1 (\\.\Tape2) in library LIB3584. ANR1401W Mount request denied for
volume 541ABW - mount failed.

Any ideas as to why it complains about the block size and how to fix it?

Thanks and regards
~~
Gerrit van Zyl
Tel: +27 11 800 7400
Fax: +27 11 802 3814
Cell: +27 82 570 4266
Email: [EMAIL PROTECTED]
Web: www.faritec.co.za
~~



Re: Backup Report

2002-04-17 Thread Seay, Paul

The detailed report is on the client.  Getting to where you want it is the
trick.  No suggestions.

-Original Message-
From: John [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, April 17, 2002 5:59 PM
To: [EMAIL PROTECTED]
Subject: Backup Report


Hi TSM'ers

I am busy implementing a TSM/WIN2K environment and the customer asked me to
do an interim demo today. The scheduled backup of the local client ran ok
but failed due to open files.

He then asked me what I thought was a legitimate question: Where is the
output report so that we can know why the backup failed, and not just that
it did fail.

I know other backup solutions can do this.

Apart from looking in the TSM event log is there anyway to make TSM
automatically generate an output report and say email it to someone?

If anyone has done this before I would appreciate your help.

Ta

John



Re: problem after upgrding ADSM to TSM 4.2

2002-04-17 Thread Seay, Paul

Make sure you are running the latest patch level on AIX and the latest
MagStar Drivers.  For some reason, there have been problems with old driver
and patch levels.

-Original Message-
From: Bernie M [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, April 17, 2002 2:00 AM
To: [EMAIL PROTECTED]
Subject: problem after upgrding ADSM to TSM 4.2


Hi all,
I have just upgraded my ADSM server to TSM 4.2 on AIX
4.3.3 and am having problems with the definitions of
my drives. Ther is nothing using the drives, I can
access them using tapeutil but have the following
problems in TSMANR2017I Administrator SERVER_CONSOLE
issued command: QUERY DRIVE 3575lib1
drive0 f=d

Library Name: 3575LIB1
  Drive Name: DRIVE0
 Device Type: 3570
  Device:
 ON LINE:
Unavailable Since 04/17/02

15:10:17
 Element: 16
Allocated to:
  Last Update by (administrator):
SERVER_CONSOLE
   Last Update Date/Time: 04/17/02
14:45:05
Cleaning Frequency (Gigabytes/ASNEEDED/NONE): NONE


TSM:WESLEYADSM
update DRIVE 3575LIB1 DRIVE0 DEVICE=/dev/rmt0
ANR2017I Administrator SERVER_CONSOLE issued command:
UPDATE DRIVE 3575LIB1
DRIVE0 DEVICE=/dev/rmt0
ANR8420E UPDATE DRIVE: An I/O error occurred while
accessing drive DRIVE0.
TSM:WESLEYADSM

Does anyone have suggestions on how to overcome this
problem?

Thanks
B


__
Do You Yahoo!?
Yahoo! Tax Center - online filing with TurboTax http://taxes.yahoo.com/



Re: problem after upgrding ADSM to TSM 4.2

2002-04-17 Thread Bernie M

The problem was the Atape driver for the library. Once
I downloaded and installed the driver it went fine.

Bernie.
--- Seay, Paul [EMAIL PROTECTED] wrote:
 Make sure you are running the latest patch level on
 AIX and the latest
 MagStar Drivers.  For some reason, there have been
 problems with old driver
 and patch levels.

 -Original Message-
 From: Bernie M [mailto:[EMAIL PROTECTED]]
 Sent: Wednesday, April 17, 2002 2:00 AM
 To: [EMAIL PROTECTED]
 Subject: problem after upgrding ADSM to TSM 4.2


 Hi all,
 I have just upgraded my ADSM server to TSM 4.2 on
 AIX
 4.3.3 and am having problems with the definitions of
 my drives. Ther is nothing using the drives, I can
 access them using tapeutil but have the following
 problems in TSMANR2017I Administrator SERVER_CONSOLE
 issued command: QUERY DRIVE 3575lib1
 drive0 f=d

 Library Name:
 3575LIB1
   Drive Name: DRIVE0
  Device Type: 3570
   Device:
  ON LINE:
 Unavailable Since 04/17/02

 15:10:17
  Element: 16
 Allocated to:
   Last Update by (administrator):
 SERVER_CONSOLE
Last Update Date/Time:
 04/17/02
 14:45:05
 Cleaning Frequency (Gigabytes/ASNEEDED/NONE): NONE


 TSM:WESLEYADSM
 update DRIVE 3575LIB1 DRIVE0 DEVICE=/dev/rmt0
 ANR2017I Administrator SERVER_CONSOLE issued
 command:
 UPDATE DRIVE 3575LIB1
 DRIVE0 DEVICE=/dev/rmt0
 ANR8420E UPDATE DRIVE: An I/O error occurred while
 accessing drive DRIVE0.
 TSM:WESLEYADSM

 Does anyone have suggestions on how to overcome this
 problem?

 Thanks
 B


 __
 Do You Yahoo!?
 Yahoo! Tax Center - online filing with TurboTax
http://taxes.yahoo.com/


__
Do You Yahoo!?
Yahoo! Tax Center - online filing with TurboTax
http://taxes.yahoo.com/