Re: Archive Backup ClientT (ABC) V3.1 (New!) for OpenVMS

2002-03-21 Thread Bill Smoldt 

Phillip,

That is an interesting problem.  Are the WordPerfect files generated on
Intel machines?  Are you using Pathworks?

ABC is a well behaved client that uses supported interfaces to back up
files.  That means that we can read the file system as fast as any
application, although in newer versions we can get around some RMS
limitations.  With zillions of files it's going to take the same amount of
time to do the incremental as VMS BACKUP would.

When you say that 8 hours is not acceptable to your users for the
incremental backup, does that mean that you have users that are locked out
during the backup and on third shift?

We very likely can speed your backup by a significant margin if you will
follow through with the contact.  Have the call dispatcher route the call to
me - I have some ideas that have nothing to do with parameter settings.

Bill Smoldt
STORServer, Inc.   SSSI

-Original Message-
From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED]]On Behalf Of
Ford, Phillip
Sent: Thursday, March 21, 2002 8:07 AM
To: [EMAIL PROTECTED]
Subject: Re: Archive Backup ClientT (ABC) V3.1 (New!) for OpenVMS


I live in Memphis.  Our corporate office in New Jersey uses it extensively
for backing up their VMS systems.  That is about all I know at their site.
I have tried to evaluate it here.  I have mixed results.  On the whole it
seemed to work very well and was easy to configure.  I have two problems.

The first and major one is I have a disk with zillions of little files on
it.  The application people are using WordPerfect (yes you heard right) and
the files are keep on this disk.  I hate to even do any directory searches
on this disk.  This disk took 15 hours to do the initial backup.  I assume
that a restore would take at least that long.  An incremental takes about 8
hours with very few files changed.  This timing is not acceptable to our
users.  I have talked to ABC and they want me to talk to an engineer and see
if he can suggest any parameters to change.  I have not had time yet to do
this.  My opinion is that he can not help much but I will try when I get
time.

My second problem is with the system disk.  I had some errors about the
structure on the disk.  Due to the above problem I have not researched this
problem.  If I fix problem number one then I would tackle this problem.

>From the people in New Jersey, they say that the product is working great
and that they have had no problems.

Well that is my 2 cents worth.


--
Phillip Ford
Senior Software Specialist
Corporate Computer Center
Schering-Plough Corp.
(901) 320-4462
(901) 320-4856 FAX
[EMAIL PROTECTED]



-Original Message-
From: Gill, Geoffrey L. [mailto:[EMAIL PROTECTED]]
Sent: Thursday, March 21, 2002 8:46 AM
To: [EMAIL PROTECTED]
Subject: Archive Backup ClientT (ABC) V3.1 (New!) for OpenVMS


Is anyone using the ABC Client for VMS? I'd like any feedback as to the
reliability for you. I've worked with Kelly on this and so has he. If you
want my personal opinion I'd say.never mind.. Needless ot say I've
been trying to get our people to use the 2 licenses we have, Version 1.2-6.
I know it has worked in the past but they stopped using it because he says
it works for a while then stops. He gets it fixed and it stops. At which
point he gives up and says he ran out of time to look at it. That's great DR
isn't it?

I can't believe it's any more or less difficult  to use or reliable than
anything else we have, but I would like some feedback from others using it
so I can get this resolved. The administrator has asked management to
purchase a backup package, which they've obviously balked at since we're
supposed to have one that works now. The question is why can't he get this
one to work? I don't have access to it, can't answer it, and he doesn't seem
to have time to check it.

Don't ask me how he's going to find time to implement and care for the one
he wants to purchase.

Thanks for the feedback.

Geoff Gill
TSM Administrator
NT Systems Support Engineer
SAIC
E-Mail:<mailto:[EMAIL PROTECTED]> [EMAIL PROTECTED]
Phone:  (858) 826-4062
Pager:   (888) 997-9614

***
 This message and any attachments is solely for the intended recipient. If
you are not the intended recipient, disclosure, copying, use, or
distribution of the information included in this message is prohibited --
please immediately and permanently delete this message.

Re: Archive Backup ClientT (ABC) V3.1 (New!) for OpenVMS

2002-03-21 Thread Bill Smoldt 

Geoff,

We have hundreds of installations of ABC running quite smoothly.

I understand your frustration in trying to deal with an old VMS system
manager - we're a crusty lot that think we know how it should be done and
that everyone else doesn't (I started on VMS V1.0).  But once you get ABC up
to the right level, I'm sure your system manager will fall in love with it.
It's considerably better than any alternative.

The version you're running (V1.2-6) is three years old.  There was at least
one mandatory update that you'll find on our website in the download area:

http://www.storsol.com/cfusion/template.cfm?page1=p_abc_download&page2=p_abc
menu

But you should update to 3.1.0.3.

Kelly is away right now.  Please feel free to contact me directly to work
through your issues.  There really isn't any reason to let your system
manager create another problem for you.

Bill Smoldt
STORServer, Inc.   SSSI

-Original Message-
From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED]]On Behalf Of
Gill, Geoffrey L.
Sent: Thursday, March 21, 2002 7:46 AM
To: [EMAIL PROTECTED]
Subject: Archive Backup ClientT (ABC) V3.1 (New!) for OpenVMS


Is anyone using the ABC Client for VMS? I'd like any feedback as to the
reliability for you. I've worked with Kelly on this and so has he. If you
want my personal opinion I'd say.never mind.. Needless ot say I've
been trying to get our people to use the 2 licenses we have, Version 1.2-6.
I know it has worked in the past but they stopped using it because he says
it works for a while then stops. He gets it fixed and it stops. At which
point he gives up and says he ran out of time to look at it. That's great DR
isn't it?

I can't believe it's any more or less difficult  to use or reliable than
anything else we have, but I would like some feedback from others using it
so I can get this resolved. The administrator has asked management to
purchase a backup package, which they've obviously balked at since we're
supposed to have one that works now. The question is why can't he get this
one to work? I don't have access to it, can't answer it, and he doesn't seem
to have time to check it.

Don't ask me how he's going to find time to implement and care for the one
he wants to purchase.

Thanks for the feedback.

Geoff Gill
TSM Administrator
NT Systems Support Engineer
SAIC
E-Mail:<mailto:[EMAIL PROTECTED]> [EMAIL PROTECTED]
Phone:  (858) 826-4062
Pager:   (888) 997-9614

Re: Archive Backup ClientT (ABC) V3.1 (New!) for OpenVMS

2002-03-21 Thread Ochs, Duane 

Available through Storage Solutions Specialists,INC.Website :
WWW.STORSOL.com . They also have a few other TSM related products that work
very well.

Duane Ochs
Systems Administration
Quad/Graphics Inc.
414.566.2375



-Original Message-
From: David Longo [mailto:[EMAIL PROTECTED]]
Sent: Thursday, March 21, 2002 9:41 AM
To: [EMAIL PROTECTED]
Subject: Re: Archive Backup ClientT (ABC) V3.1 (New!) for OpenVMS


I didn't know VMS was a supported client!  Is this a third party App?
I would like info, we have a couple of Open VMS systems that are
backed up locally.


David B. Longo
System Administrator
Health First, Inc.
3300 Fiske Blvd.
Rockledge, FL 32955-4305
PH  321.434.5536
Pager  321.634.8230
Fax:321.434.5525
[EMAIL PROTECTED]


>>> [EMAIL PROTECTED] 03/21/02 09:45AM >>>
Is anyone using the ABC Client for VMS? I'd like any feedback as to the
reliability for you. I've worked with Kelly on this and so has he. If you
want my personal opinion I'd say.never mind.. Needless ot say I've
been trying to get our people to use the 2 licenses we have, Version 1.2-6.
I know it has worked in the past but they stopped using it because he says
it works for a while then stops. He gets it fixed and it stops. At which
point he gives up and says he ran out of time to look at it. That's great DR
isn't it?

I can't believe it's any more or less difficult  to use or reliable than
anything else we have, but I would like some feedback from others using it
so I can get this resolved. The administrator has asked management to
purchase a backup package, which they've obviously balked at since we're
supposed to have one that works now. The question is why can't he get this
one to work? I don't have access to it, can't answer it, and he doesn't seem
to have time to check it.

Don't ask me how he's going to find time to implement and care for the one
he wants to purchase.

Thanks for the feedback.

Geoff Gill
TSM Administrator
NT Systems Support Engineer
SAIC
E-Mail:<mailto:[EMAIL PROTECTED]> [EMAIL PROTECTED]
Phone:  (858) 826-4062
Pager:   (888) 997-9614



"MMS " made the following
 annotations on 03/21/02 10:53:58

--
This message is for the named person's use only.  It may contain
confidential, proprietary, or legally privileged information.  No
confidentiality or privilege is waived or lost by any mistransmission.  If
you receive this message in error, please immediately delete it and all
copies of it from your system, destroy any hard copies of it, and notify the
sender.  You must not, directly or indirectly, use, disclose, distribute,
print, or copy any part of this message if you are not the intended
recipient.  Health First reserves the right to monitor all e-mail
communications through its networks.  Any views or opinions expressed in
this message are solely those of the individual sender, except (1) where the
message states such views or opinions are on behalf of a particular entity;
and (2) the sender is authorized by the entity to give such views or
opinions.


==

Re: Archive Backup ClientT (ABC) V3.1 (New!) for OpenVMS

2002-03-21 Thread David Longo 

I didn't know VMS was a supported client!  Is this a third party App?
I would like info, we have a couple of Open VMS systems that are
backed up locally.


David B. Longo
System Administrator
Health First, Inc.
3300 Fiske Blvd.
Rockledge, FL 32955-4305
PH  321.434.5536
Pager  321.634.8230
Fax:321.434.5525
[EMAIL PROTECTED]


>>> [EMAIL PROTECTED] 03/21/02 09:45AM >>>
Is anyone using the ABC Client for VMS? I'd like any feedback as to the
reliability for you. I've worked with Kelly on this and so has he. If you
want my personal opinion I'd say.never mind.. Needless ot say I've
been trying to get our people to use the 2 licenses we have, Version 1.2-6.
I know it has worked in the past but they stopped using it because he says
it works for a while then stops. He gets it fixed and it stops. At which
point he gives up and says he ran out of time to look at it. That's great DR
isn't it?

I can't believe it's any more or less difficult  to use or reliable than
anything else we have, but I would like some feedback from others using it
so I can get this resolved. The administrator has asked management to
purchase a backup package, which they've obviously balked at since we're
supposed to have one that works now. The question is why can't he get this
one to work? I don't have access to it, can't answer it, and he doesn't seem
to have time to check it.

Don't ask me how he's going to find time to implement and care for the one
he wants to purchase.

Thanks for the feedback.

Geoff Gill
TSM Administrator
NT Systems Support Engineer
SAIC
E-Mail: [EMAIL PROTECTED] 
Phone:  (858) 826-4062
Pager:   (888) 997-9614



"MMS " made the following
 annotations on 03/21/02 10:53:58
--
This message is for the named person's use only.  It may contain confidential, 
proprietary, or legally privileged information.  No confidentiality or privilege is 
waived or lost by any mistransmission.  If you receive this message in error, please 
immediately delete it and all copies of it from your system, destroy any hard copies 
of it, and notify the sender.  You must not, directly or indirectly, use, disclose, 
distribute, print, or copy any part of this message if you are not the intended 
recipient.  Health First reserves the right to monitor all e-mail communications 
through its networks.  Any views or opinions expressed in this message are solely 
those of the individual sender, except (1) where the message states such views or 
opinions are on behalf of a particular entity;  and (2) the sender is authorized by 
the entity to give such views or opinions.

==

Re: Archive Backup ClientT (ABC) V3.1 (New!) for OpenVMS

2002-03-21 Thread Ochs, Duane 

 ABC version 3.1 takes care of the system drive alias problem. I have done
limited testing with it, but have not implemented it yet. Probably start
some time in June.

 The zillion file issue is more a VMS issue and can be further restricted by
insufficient bandwidth. We also benefited from upgrading disk drives from
single large drives to Raid5. We have multiple VMS servers that have 600,000
+ files being scanned nightly and about 15,000 - 20,000 being sent. Backups
usually take less than 3 hours, data transfer is around 33gb per server.

 Every software I have used for VMS has the same problem, however your
restore should go faster depending on your TSM server and your tape type.

Duane Ochs
Systems Administration
Quad/Graphics Inc.
414.566.2375



-Original Message-
From: Ford, Phillip [mailto:[EMAIL PROTECTED]]
Sent: Thursday, March 21, 2002 9:07 AM
To: [EMAIL PROTECTED]
Subject: Re: Archive Backup ClientT (ABC) V3.1 (New!) for OpenVMS


I live in Memphis.  Our corporate office in New Jersey uses it extensively
for backing up their VMS systems.  That is about all I know at their site.
I have tried to evaluate it here.  I have mixed results.  On the whole it
seemed to work very well and was easy to configure.  I have two problems.

The first and major one is I have a disk with zillions of little files on
it.  The application people are using WordPerfect (yes you heard right) and
the files are keep on this disk.  I hate to even do any directory searches
on this disk.  This disk took 15 hours to do the initial backup.  I assume
that a restore would take at least that long.  An incremental takes about 8
hours with very few files changed.  This timing is not acceptable to our
users.  I have talked to ABC and they want me to talk to an engineer and see
if he can suggest any parameters to change.  I have not had time yet to do
this.  My opinion is that he can not help much but I will try when I get
time.

My second problem is with the system disk.  I had some errors about the
structure on the disk.  Due to the above problem I have not researched this
problem.  If I fix problem number one then I would tackle this problem.

>From the people in New Jersey, they say that the product is working great
and that they have had no problems.

Well that is my 2 cents worth.


--
Phillip Ford
Senior Software Specialist
Corporate Computer Center
Schering-Plough Corp.
(901) 320-4462
(901) 320-4856 FAX
[EMAIL PROTECTED]



-Original Message-
From: Gill, Geoffrey L. [mailto:[EMAIL PROTECTED]]
Sent: Thursday, March 21, 2002 8:46 AM
To: [EMAIL PROTECTED]
Subject: Archive Backup ClientT (ABC) V3.1 (New!) for OpenVMS


Is anyone using the ABC Client for VMS? I'd like any feedback as to the
reliability for you. I've worked with Kelly on this and so has he. If you
want my personal opinion I'd say.never mind.. Needless ot say I've
been trying to get our people to use the 2 licenses we have, Version 1.2-6.
I know it has worked in the past but they stopped using it because he says
it works for a while then stops. He gets it fixed and it stops. At which
point he gives up and says he ran out of time to look at it. That's great DR
isn't it?

I can't believe it's any more or less difficult  to use or reliable than
anything else we have, but I would like some feedback from others using it
so I can get this resolved. The administrator has asked management to
purchase a backup package, which they've obviously balked at since we're
supposed to have one that works now. The question is why can't he get this
one to work? I don't have access to it, can't answer it, and he doesn't seem
to have time to check it.

Don't ask me how he's going to find time to implement and care for the one
he wants to purchase.

Thanks for the feedback.

Geoff Gill
TSM Administrator
NT Systems Support Engineer
SAIC
E-Mail:<mailto:[EMAIL PROTECTED]> [EMAIL PROTECTED]
Phone:  (858) 826-4062
Pager:   (888) 997-9614

***
 This message and any attachments is solely for the intended recipient. If
you are not the intended recipient, disclosure, copying, use, or
distribution of the information included in this message is prohibited --
please immediately and permanently delete this message.

Re: Archive Backup ClientT (ABC) V3.1 (New!) for OpenVMS

2002-03-21 Thread Coviello, Paul 

We're running it on 5 servers with no problems at all, occassionaly
we'll have a password problem but that is easilyfixed. The system
disk you want a standalone backup anyways. and the incrementals each night
would just  supplement whatever may have changed since.

what does he do to get it fixed? what stops any ideas?

hope this helps

Paul

> -Original Message-
> From: Gill, Geoffrey L. [SMTP:[EMAIL PROTECTED]]
> Sent: Thursday, March 21, 2002 9:46 AM
> To:   [EMAIL PROTECTED]
> Subject:      Archive Backup ClientT (ABC) V3.1 (New!) for OpenVMS
>
> Is anyone using the ABC Client for VMS? I'd like any feedback as to the
> reliability for you. I've worked with Kelly on this and so has he. If you
> want my personal opinion I'd say.never mind.. Needless ot say I've
> been trying to get our people to use the 2 licenses we have, Version
> 1.2-6.
> I know it has worked in the past but they stopped using it because he says
> it works for a while then stops. He gets it fixed and it stops. At which
> point he gives up and says he ran out of time to look at it. That's great
> DR
> isn't it?
>
> I can't believe it's any more or less difficult  to use or reliable than
> anything else we have, but I would like some feedback from others using it
> so I can get this resolved. The administrator has asked management to
> purchase a backup package, which they've obviously balked at since we're
> supposed to have one that works now. The question is why can't he get this
> one to work? I don't have access to it, can't answer it, and he doesn't
> seem
> to have time to check it.
>
> Don't ask me how he's going to find time to implement and care for the one
> he wants to purchase.
>
> Thanks for the feedback.
>
> Geoff Gill
> TSM Administrator
> NT Systems Support Engineer
> SAIC
> E-Mail:<mailto:[EMAIL PROTECTED]> [EMAIL PROTECTED]
> Phone:  (858) 826-4062
> Pager:   (888) 997-9614

Re: Archive Backup ClientT (ABC) V3.1 (New!) for OpenVMS

2002-03-21 Thread Ochs, Duane 

I use version 1.2-9 total of 23 clients for 7 months now. VAX, ALPHA,
cluster servers and standalones. We are performing daily incremental backups
with monthly archives for historical and legal requirements. After initial
implementation , we have had no problems. I do not used the supplied .COM
files to perform the backups ended up writing something on my own.

Duane Ochs
Systems Administration
Quad/Graphics Inc.
414.566.2375




-Original Message-
From: Gill, Geoffrey L. [mailto:[EMAIL PROTECTED]]
Sent: Thursday, March 21, 2002 8:46 AM
To: [EMAIL PROTECTED]
Subject: Archive Backup ClientT (ABC) V3.1 (New!) for OpenVMS


Is anyone using the ABC Client for VMS? I'd like any feedback as to the
reliability for you. I've worked with Kelly on this and so has he. If you
want my personal opinion I'd say.never mind.. Needless ot say I've
been trying to get our people to use the 2 licenses we have, Version 1.2-6.
I know it has worked in the past but they stopped using it because he says
it works for a while then stops. He gets it fixed and it stops. At which
point he gives up and says he ran out of time to look at it. That's great DR
isn't it?

I can't believe it's any more or less difficult  to use or reliable than
anything else we have, but I would like some feedback from others using it
so I can get this resolved. The administrator has asked management to
purchase a backup package, which they've obviously balked at since we're
supposed to have one that works now. The question is why can't he get this
one to work? I don't have access to it, can't answer it, and he doesn't seem
to have time to check it.

Don't ask me how he's going to find time to implement and care for the one
he wants to purchase.

Thanks for the feedback.

Geoff Gill
TSM Administrator
NT Systems Support Engineer
SAIC
E-Mail:<mailto:[EMAIL PROTECTED]> [EMAIL PROTECTED]
Phone:  (858) 826-4062
Pager:   (888) 997-9614

Re: Archive Backup ClientT (ABC) V3.1 (New!) for OpenVMS

2002-03-21 Thread Ford, Phillip 

I live in Memphis.  Our corporate office in New Jersey uses it extensively
for backing up their VMS systems.  That is about all I know at their site.
I have tried to evaluate it here.  I have mixed results.  On the whole it
seemed to work very well and was easy to configure.  I have two problems.

The first and major one is I have a disk with zillions of little files on
it.  The application people are using WordPerfect (yes you heard right) and
the files are keep on this disk.  I hate to even do any directory searches
on this disk.  This disk took 15 hours to do the initial backup.  I assume
that a restore would take at least that long.  An incremental takes about 8
hours with very few files changed.  This timing is not acceptable to our
users.  I have talked to ABC and they want me to talk to an engineer and see
if he can suggest any parameters to change.  I have not had time yet to do
this.  My opinion is that he can not help much but I will try when I get
time.

My second problem is with the system disk.  I had some errors about the
structure on the disk.  Due to the above problem I have not researched this
problem.  If I fix problem number one then I would tackle this problem.

>From the people in New Jersey, they say that the product is working great
and that they have had no problems.

Well that is my 2 cents worth.


--
Phillip Ford
Senior Software Specialist
Corporate Computer Center
Schering-Plough Corp.
(901) 320-4462
(901) 320-4856 FAX
[EMAIL PROTECTED]



-Original Message-
From: Gill, Geoffrey L. [mailto:[EMAIL PROTECTED]]
Sent: Thursday, March 21, 2002 8:46 AM
To: [EMAIL PROTECTED]
Subject: Archive Backup ClientT (ABC) V3.1 (New!) for OpenVMS


Is anyone using the ABC Client for VMS? I'd like any feedback as to the
reliability for you. I've worked with Kelly on this and so has he. If you
want my personal opinion I'd say.never mind.. Needless ot say I've
been trying to get our people to use the 2 licenses we have, Version 1.2-6.
I know it has worked in the past but they stopped using it because he says
it works for a while then stops. He gets it fixed and it stops. At which
point he gives up and says he ran out of time to look at it. That's great DR
isn't it?

I can't believe it's any more or less difficult  to use or reliable than
anything else we have, but I would like some feedback from others using it
so I can get this resolved. The administrator has asked management to
purchase a backup package, which they've obviously balked at since we're
supposed to have one that works now. The question is why can't he get this
one to work? I don't have access to it, can't answer it, and he doesn't seem
to have time to check it.

Don't ask me how he's going to find time to implement and care for the one
he wants to purchase.

Thanks for the feedback.

Geoff Gill
TSM Administrator
NT Systems Support Engineer
SAIC
E-Mail:<mailto:[EMAIL PROTECTED]> [EMAIL PROTECTED]
Phone:  (858) 826-4062
Pager:   (888) 997-9614

***
 This message and any attachments is solely for the intended recipient. If
you are not the intended recipient, disclosure, copying, use, or
distribution of the information included in this message is prohibited --
please immediately and permanently delete this message.

Archive Backup ClientT (ABC) V3.1 (New!) for OpenVMS

2002-03-21 Thread Gill, Geoffrey L. 

Is anyone using the ABC Client for VMS? I'd like any feedback as to the
reliability for you. I've worked with Kelly on this and so has he. If you
want my personal opinion I'd say.never mind.. Needless ot say I've
been trying to get our people to use the 2 licenses we have, Version 1.2-6.
I know it has worked in the past but they stopped using it because he says
it works for a while then stops. He gets it fixed and it stops. At which
point he gives up and says he ran out of time to look at it. That's great DR
isn't it?

I can't believe it's any more or less difficult  to use or reliable than
anything else we have, but I would like some feedback from others using it
so I can get this resolved. The administrator has asked management to
purchase a backup package, which they've obviously balked at since we're
supposed to have one that works now. The question is why can't he get this
one to work? I don't have access to it, can't answer it, and he doesn't seem
to have time to check it.

Don't ask me how he's going to find time to implement and care for the one
he wants to purchase.

Thanks for the feedback.

Geoff Gill
TSM Administrator
NT Systems Support Engineer
SAIC
E-Mail: [EMAIL PROTECTED]
Phone:  (858) 826-4062
Pager:   (888) 997-9614